Universal Beds Avaliações 

146
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bed not delivered within time frame indicated. Tried to contact company via online form, email and phone several times. NO response whatsoever. They don't answer the phone, don't reply to emails and... Ver mais

Avaliado com 1 de um total de 5 estrelas

Order was placed and payment made. We were advised that the item would be delivered within 3- 10 days. We did not hear anything from them at all but waited until the 11th working day before chasing. M... Ver mais

Avaliado com 5 de um total de 5 estrelas

The headboard is very well made, well padded and colour as described. Good solid struts which exactly fitted the existing screws on the bed.Its bigger in height and heavier than I anticipated. Probabl... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Only giving 2* as this company deserves nothing more. Absolute shocking service and diabolical correspondence...Two telephone numbers and nobody there who picks up the phone. The dial tone just... Ver mais

Detalhes da empresa

  1. Fabricante de Móveis

Escrito pela empresa

At Universal Beds we pride ourselves on providing high quality home furnishings with an unparalleled customer experience. Universal Beds offer a wide range quality beds and home furnishings and have a reputation for supplying products with painstaking quality control and an unparalleled ability to source the finest natural materials available. We have a wide range of beds, mattresses, headboards, sofas & much more furniture with our catalogue being updated all the time.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(146)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Swatches arrived quickly and the bed…

Swatches arrived quickly and the bed was delivered a week after we ordered it. The delivery was fantastic and was taken upstairs into the room we wanted. The bed looks amazing and finishes the room perfectly!

1 de abril de 2023
Avaliação não solicitada
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Resposta da Universal Beds

Thank you for the 5 star review!

Avaliado com 5 de um total de 5 estrelas

Headboard

Ordered a headboard which was damaged in transit. Replacement sent very quickly. Really good quality-much better than ones we had seen in stores and we paid a fraction of the price. 5* . Very pleased.

J.Spratt

29 de março de 2023
Avaliação não solicitada
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Resposta da Universal Beds

Thank you very much for your 5* review.

We're glad you were happy with your experience!

Avaliado com 4 de um total de 5 estrelas

Problem solved

Did not receive the bed what a waste of my time and money
Until the company got in contact around 2 months later apologise to me for what had happened due to bad staff and sent me a bed for free!! The bed is great quality and I’m very grateful for what they did for me thanks!!

20 de fevereiro de 2023
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Resposta da Universal Beds

Thank you for your review, we're glad you're happy with your bed!

Avaliado com 1 de um total de 5 estrelas

Stay away if you value your money!

I bought 2 double beds, 1 superking headboard and 2 blanket boxes from this shop, it all looks good online. Both beds had issues where they couldn't be properly put together, there were staples sticking out of 1 of the divan beds and the feet couldn't be installed as the places for them were placed at an angle breaking the wood. Both blanket boxes were damaged, 1 beyond repair and the headboard is still to arrive. I rung repeatedly and sent emails. I never got a reply and no one answers the phone. Its a terrible company. Stay away!

7 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

The most reasonable priced headboard I…

The most reasonable priced headboard I had found. Good quality and choice of styles/ colours etc. Fast delivery. Would recommend & use again.

14 de novembro de 2022
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Resposta da Universal Beds

Thank you very much for your 5 star review

Avaliado com 5 de um total de 5 estrelas

Brilliant

Great bed very good customer service kept up to date with everything

14 de novembro de 2022
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Resposta da Universal Beds

Glad to hear you're happy with the service!

Avaliado com 2 de um total de 5 estrelas

Bed arrived with badly covered drawers

Bed arrived with badly covered drawers. I emailed and eventually got a response apologising and saying they would send replacements within a week. A month later they still hadn’t arrived so I emailed and called and can’t get a response. I wouldn’t use this company again!

5 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Order a bed 6 January 2023

First of all, I would like to say my bed is fabulous, built nice and sturdy, high quality. had I few issues getting in contact with the company, customer service was poor, Then I got call, and everything was resolved, would just like to Thanks

6 de janeiro de 2023
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Resposta da Universal Beds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Good price for a nice sturdy bed

Good price for a nice sturdy bed. Fast and efficient delivery. Would not hesitate to use again.

17 de outubro de 2022
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Resposta da Universal Beds

Glad to hear you we're happy with the service & product!

Avaliado com 1 de um total de 5 estrelas

If there was a no star awful company I…

If there was a no star awful company I was sent bed with the wooden base took two weeks to correct. Ask for a refund and request a return via Klarna it’s has been 1 month I have been ignored. Stay far from this company. I have ask Klarna to assist me .

8 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

Severely wrong measurements!!

The measurements of the bed is all wrong. The width was 20cm shorter!! Are you kidding me!!?? And the return it you have to pay over a 100£ and I only got a 40£ reimbursement for this error. And to date, the sizing has yet to be corrected on the website.

12 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Comfortable bed

Comfortable bed. As described.

4 de novembro de 2022
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Resposta da Universal Beds

We're glad you're happy with your purchase!

Avaliado com 1 de um total de 5 estrelas

Avoid!!

Avoid!!! This is a scam. Paid and never received. Even the delivery company doesn't exist. Currently under investigation by my bank

10 de janeiro de 2023

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