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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hot water tank Excellent! Very easy to order online, the water tank was a good price compared to others, I was told up to five working days for delivery but arrived well within that time, the tan... Ver mais

Avaliado com 5 de um total de 5 estrelas

Used this company for the first time. Was very customer focused and guided me to the correct part. My plumber also commented on how well priced they are. Recommended A+ service thank you.

Avaliado com 5 de um total de 5 estrelas

One of the most consistent online retailers out there, I make business purchases from these guys through Amazon and eBay and am never let down. Fantastic prices, combined with speedy delivery makes... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our heating engineer recommended us as we needed a new pressure release valve. It wasn’t a straight replacement as our old one was discontinued. We got great advice, the new valve was dispatched the s... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para encanamento

Escrito pela empresa

Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great to deal with

Great to deal with. Every time I’ve used them they accurately identify the correct component I need with just an image and bit of text. Saves me time and a lot hassle sourcing parts

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

coming across a unvented cylinder that…

coming across a unvented cylinder that i've not worked on before, phoning the company at 3:30 the part was with me the next day before 12pm, (just a small fee for that service). phoning the company about 4 times to get the information about the parts within a period of 10, i spoke to 3-4 different staff and got a 10/10 response from each staff.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing company

Amazing company
Fixed our hot water problem after over a year of trying to get a plumber and suffering very poor flow for ages. Can’t thank them enough

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service / Poor Quality

Terrible service. Supplied two Thermostats. One was faulty. They did send a replacement out quickly, but refused any form of good will gesture. I sent pic/video of the problems this faulty thermostat caused and the additional cost to me, but that's not something they cover. So if you want to deal with a decent, friendly quality company, don't use Unvented Components.

In reply to Kia, the Terms and conditions are not made clear during any point of the transaction, but are really well hidden within their website. So to help anyone out, here they are....

28.4 This warranty does not cover:

Damage caused by improper installation, misuse or negligence.
Normal wear and tear.
Damage resulting from unauthorised repairs or modifications.
Any indirect, incidental, or consequential losses, including additional costs incurred due to a faulty item.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Unvented Components

Resposta da Unvented Components

Hello Jon,

Thanks for taking the time to leave your feedback and I'm very sorry to hear that you were dissatisfied with your experience , especially as we believed we had resolved the issue swiftly and courteously at the time.

We were, of course, concerned to hear that one of the thermostats supplied was faulty, and we acted immediately to send out a replacement as soon as the issue was brought to our attention. We’re glad this reached you promptly and hope it resolved the functionality concerns.

Regarding your request for a goodwill gesture, I understand your frustration, and I’d like to assure you this decision wasn’t made out of unwillingness to help. As clearly stated in our Terms & Conditions — which are available at the point of purchase — we are not liable for any additional costs incurred as a result of product faults. This is standard practice in our industry, but we do always aim to handle such situations fairly and with transparency.

What has surprised and disappointed us however, is the wording of your review prior to your edited version. We've made every effort to communicate politely and professionally throughout our correspondence with you. While we fully respect your right to share your experience, we were taken aback by the offensive language used, which we feel is unfair and uncalled for.

If there's anything further we can do to clarify our position or assist you with the replacement item, we're happy to help - but we would appreciate the same courtesy and respect in return that we strive to provide to all our customers.

Kind regards,

Nia

Operations Manager

Avaliado com 5 de um total de 5 estrelas

Great service

Great service , and price is generally the best. Next day delivery. Good advice from customer service when required. We buy all our unvented spares from this company.

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is a very efficient and reliable…

This is a very efficient and reliable company to deal with. I ordered the wrong size vessel, returning was very easy and the money returned into my bank within 3 days. I also ordered the correct size vessel and it came 2 days after ordering. Brilliant, well done to all involved.

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent supplier of plumbing and heating parts

I purchased some boiler components from this site, and found the whole experience very efficient and simple. The parts were competitively priced, arrived quickly and were as described. Overall I am very happy with the service and would recommend them to others.

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I contacted uceurope by phone and found them very helpful.
I also submitted a question along with photos of components I wanted to replace.
Within an hour I had a reply from Emily telling me which components I needed and a link to the webpage.
Making it easier to leave a review on the webpage would be useful

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service

Every supplier near me was 3 to 5 days at a minimum for this and I got it next day to Northern Ireland! Great website and selection. Would recommend to other professionals to use this company

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic use of WhatsApp

Really, really kind and professional ladies in customer services here. I sent a photo of my old part on WhatsApp and the part number. A like-for-like part was identified and verified.
Really competitive price and further Royal Mail options for faster delivery.
Very well done Unvented Components! Excellent service

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Arrived quickly and did the job.

Ordered a new expansion vessel to replace a failed one. Arrived quickly and quality looked good plus fixed wall bracket as part of the vessel. Makes for a really secure fixing rather than some with a big jubilee clip arrangement. Happy customer.

28 de julho de 2025
Avaliação não solicitada

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