This is the first time I’ve ever felt the need to leave a review, which says a lot. In principle, the platform is a good idea and works well when everything is running smoothly. However, wh... Ver mais
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Veja o que dizem as avaliações
I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Ver mais
Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Ver mais
Uplisting is by far the best overall PMS package that we have used in 4 years of operation as vacation rental manager. Having tried software from the biggest names in the VR industry which often... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Informações de contato
Reino Unido
- hello@uplisting.io
- uplisting.io
4,2
Muito Bom
173 avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Esther has been incredibly helpful
Esther has been incredibly helpful. Very speedy response time and has helped me with multiple issues!
29 de janeiro de 2025
Resposta da Uplisting
We're so glad to hear that Esther was able to provide you with such excellent support. We strive to provide our customers with the best possible service, and we're delighted that Esther was able to meet your needs.
Life savers as far as I’m concerned.
Life savers as far as I’m concerned.
Best system out there for my business.
They are responsive with support, I did think the grass was greener and tried another system but I regretted it and soon returned.
Love this system.
10 de fevereiro de 2025
Resposta da Uplisting
We truly appreciate your kind words and are thrilled to hear you're finding our system so beneficial for your business. Your feedback about our support team is particularly valuable to us, as we strive to provide the best possible experience for our customers. Thank you for choosing our system and for your continued loyalty.
I truly love the service. But...
I truly love the service. It would be challenging to operate without it. They offer connections to various 3rd party services such as "remote locks" and guest identity checks. The support staff operates 24/7 and are kind and helpful.
The only reason I didn't give a 5 star is because there are certain limits to customisation. Example, I can't set an automated message only to be sent to bookings with a certain number of guests. I can't change how much I charge a guest automatically upon booking, [only for booking.com guests]. My property area isn't covered by Booking.com's payments scheme which makes us reliant on Uplisting's booking links. So it just adds a bit more friction if I have to manually charge each guest 24hrs before arrival always, especially when we have everything else automated and payments from every other OTA are automated.
9 de fevereiro de 2025
Resposta da Uplisting
We appreciate your kind words about our service and the value you find in our connections to third-party services. We're glad to hear that our support team has been helpful and responsive.
We understand your frustration with the limitations in customization. We're always working to improve our features and make them as flexible as possible. We value your feedback and will consider your suggestions as we continue to develop our platform.
Uplisting is a brilliant find and the…
Uplisting is a brilliant find and the staff are always there to help if you get stuck with anything which make the whole process a lot easier.
8 de fevereiro de 2025
Resposta da Uplisting
We're so glad to hear you've had a positive experience with our service. We appreciate your kind words about our staff and their dedication to providing excellent support. We strive to make our platform as user-friendly as possible and are thrilled that you find it helpful. Thank you for sharing your feedback!
Resposta da Uplisting
We're so glad to hear that Esther was able to help you. We appreciate your kind words and will share your feedback with her.
Resposta da Uplisting
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide prompt and helpful service, and we're glad that we were able to meet your expectations.
Syncing with booking.com has been a…
Syncing with booking.com has been a nightmare having to communicate via email at all times. They have no phone number, they don’t do any video calls if it’s not for sales either so communicating with them has been hard. We cancelled our subscription with them a few days ago but we still got charged £96 for it and have been trying to get into contact with them for a few days but no response again about the refund.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Uplisting
We understand your frustration with the communication process and the recent charge. We value your feedback and are committed to improving our customer experience. We are working to enhance our communication channels to ensure a smoother and more responsive interaction.
The uplisting team quickly understands…
The uplisting team quickly understands the situation you are in and works on it internally on their backend. The have seemed to fix or guide me through any trouble I have had.
6 de fevereiro de 2025
Resposta da Uplisting
We appreciate your kind words and are thrilled to hear that the uplisting team has been so helpful. We strive to provide excellent support and are glad you've had a positive experience.
Resposta da Uplisting
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our interaction quick and easy.
Listened to my issue and took the time…
Listened to my issue and took the time to resolve, keeping me informed all the way
23 de janeiro de 2025
Resposta da Uplisting
We appreciate you taking the time to share your positive experience. We're glad to hear that you felt heard and that we were able to resolve your issue in a timely manner. We strive to provide excellent customer service and are happy to know we met your expectations.
Very helpful team that can answer any…
Very helpful team that can answer any question thrown their way!
5 de fevereiro de 2025
Resposta da Uplisting
We're thrilled to hear you had such a positive experience with our team. We appreciate your kind words and are glad we could be of assistance.
Great customer service and help at hand…
Great customer service and help at hand when needed! Very responsive and supportive!
5 de fevereiro de 2025
Resposta da Uplisting
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We strive to provide our customers with the best possible support, and your feedback means a lot to us.
Great Support Team
The Team at Uplisting is amazing and Joyce who is a member of the support team is always willing to help troubleshoot and provide detailed resources.
5 de fevereiro de 2025
Resposta da Uplisting
We are so happy to hear about your positive experience with our team. We strive to provide exceptional support, and we are thrilled that Joyce was able to assist you. We appreciate you taking the time to share your feedback.
Support
The initial response time is a little slow, however; once the messages have been picked up, the response and information provided is very efficient.
5 de fevereiro de 2025
Resposta da Uplisting
We appreciate your feedback and understand your experience with our initial response time. We strive to provide prompt and efficient service. We're glad to hear that once we were able to connect, you found our responses helpful and informative. We're always looking for ways to improve our service and will take your feedback into consideration.
Order of listings
I needed to change the order of the listing so Esther informed me about the great new feature at the settings to change the order alone. It is an amazing feature but so far it is time consuming and irritating because whenever i toggle a listing, some other moves at random position of the list. When it is fixed it will be an amazing tool!
3 de fevereiro de 2025
Resposta da Uplisting
We appreciate your feedback and understand your frustration with the current behavior of the feature. We are committed to providing a seamless and efficient user experience. We're actively working on improving the feature to ensure that the order of listings remains consistent and predictable. We're confident that with these improvements, the feature will become even more valuable and user-friendly. Thank you for your patience and understanding as we work towards enhancing this feature.
Joyce made what could have been a…
Joyce made what could have been a stressful situation into a clear and productive solution.
Thank you Joyce! Highly recommended
1 de fevereiro de 2025
Resposta da Uplisting
We're thrilled to hear about your positive experience. We appreciate you recognizing Joyce's efforts in making your situation clear and productive. We strive to provide excellent customer service and are glad you found it in Joyce.
Absolutely amazing Channel Manager with…
Absolutely amazing Channel Manager with people readily available on live chat to help immediately :)
31 de janeiro de 2025
Resposta da Uplisting
We appreciate your kind words and are thrilled to hear that you've had a positive experience with our Channel Manager. We're committed to providing excellent support and are glad that our live chat team was able to assist you promptly.
Esther is very efficient and…
Esther is very efficient and knowledgeable,. She's been a great help!
30 de janeiro de 2025
Resposta da Uplisting
We're so glad to hear that you had a positive experience. We appreciate your kind words about Esther and her helpfulness.
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