This is the first time I’ve ever felt the need to leave a review, which says a lot. In principle, the platform is a good idea and works well when everything is running smoothly. However, wh... Ver mais
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Veja o que dizem as avaliações
I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Ver mais
Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Ver mais
Uplisting is by far the best overall PMS package that we have used in 4 years of operation as vacation rental manager. Having tried software from the biggest names in the VR industry which often... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Informações de contato
Reino Unido
- hello@uplisting.io
- uplisting.io
4,2
Muito Bom
173 avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Awesome team!
The team is so accommodating and have fixed the issue so quickly. Highly recommended!
29 de janeiro de 2025
Resposta da Uplisting
We're thrilled to hear about your positive experience! We appreciate your kind words about our team's responsiveness and dedication to resolving your issue. It's our goal to provide exceptional service to all our customers.
Resposta da Uplisting
We appreciate you taking the time to share your positive experience. We're glad you found the information you needed.
Ayanda and Lucas were able to answer my…
Ayanda and Lucas were able to answer my queries.
29 de janeiro de 2025
Resposta da Uplisting
We're thrilled to hear that Ayanda and Lucas were able to assist you with your inquiries. We strive to provide exceptional customer service, and we're glad you had a positive experience.
The team at Uplisting are brilliant!
The team at Uplisting are brilliant! Always quick at responding to any query and incredibly helpful in sharing links and guiding me to resolve any issues. Their customer support is second to none, and their dedication to ensuring everything runs smoothly is truly appreciated. Highly recommend Uplisting for anyone looking for excellent service and support!
28 de janeiro de 2025
Resposta da Uplisting
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you found our team helpful and responsive. We strive to provide exceptional customer support and appreciate your recognition of our efforts. We're dedicated to ensuring a smooth and positive experience for all our users.
Very fast response and exactly what I…
Very fast response and exactly what I needed. On a Sunday.
26 de janeiro de 2025
Resposta da Uplisting
We appreciate your kind words and are glad we were able to assist you on a Sunday.
Great customer support
Great customer support, able to help with any issue in seconds
24 de janeiro de 2025
Resposta da Uplisting
We appreciate your kind words! We strive to provide exceptional customer support and are thrilled to hear that you found our team helpful and responsive.
Uplistings live chat and online support…
Uplistings live chat and online support is really good and helpful. They have talked me through multiple queries I have had and sent screenshots showing me how to change settings etc...
24 de janeiro de 2025
Resposta da Uplisting
We're thrilled to hear about your positive experience with our live chat and online support. Our team is dedicated to providing helpful and efficient assistance, and we're glad they were able to guide you through your queries.
Great customer service and rapid…
Great customer service and rapid response to all queries.
23 de janeiro de 2025
Resposta da Uplisting
We appreciate your kind words. We strive to provide excellent customer service and are glad you found our response time to be satisfactory.
Every problem I've had as been resolved…
Every problem I've had as been resolved by the team, correctly with no issues. The only reason why I list 4/5, is most of the team lives across the globe, so if you encounter an issue you must wait until the time change.
21 de janeiro de 2025
Resposta da Uplisting
We appreciate your feedback and are glad to hear that our team has been able to resolve your issues effectively. We understand that the time difference can be a challenge, and we are always working to improve our response times. Thank you for your understanding and continued support.
The team has been super useful in answering my query
The team has been super useful in answering my query and kept me updated throughout the process.
20 de janeiro de 2025
Resposta da Uplisting
We appreciate your kind words. We're glad to hear that our team was able to provide you with the support you needed.
Thank you Cleo!
I had an issue with how we listed our listing on the site, requested help from the bot and the responses were always prompt.
Cleo was the star of the show though, she once again promptly assisted, when I did not understand or come right with the written explanation I asked for a call and it was granted in record timing - she explained it step by step so that I could relay it to our internal Uplisting champion and after made true to her promise in sharing the video and notes of the call to assist - thank you!
16 de janeiro de 2025
Resposta da Uplisting
We're thrilled to hear about your positive experience! It's wonderful to know that our bot provided prompt assistance initially, and that Cleo went above and beyond to help you understand the listing process. We truly appreciate you taking the time to share your feedback. Her dedication to providing clear, step-by-step explanations, along with the extra effort of sharing video and call notes, is a testament to her commitment to excellent customer service. We're so glad she was able to help you work with your internal team to get your listing exactly right. We strive to provide support that makes a real difference, and your feedback confirms we're on the right track. Thank you again for your kind words; they mean a great deal to us. We value your business and look forward to assisting you further in the future.
Resposta da Uplisting
Thanks for the review Michael! Glad we could help!
So far so good to my experience with…
So far so good to my experience with Uplisting. It’s early days but the support team have been very responsive, helpful and patient with all my newbie questions.
15 de janeiro de 2025
Resposta da Uplisting
We're thrilled to hear about your positive experience with Uplisting so far! It's wonderful to know our support team has been so helpful and patient in answering your questions. We appreciate you taking the time to share your feedback, and we're dedicated to continuing to provide excellent support as you progress. We look forward to supporting you further on your journey!
very helpful
15 de janeiro de 2025
Resposta da Uplisting
Thanks for the review, and glad we could help!
Faster than before
Faster than before. It's nice not to wait a day to get support for a product that needs instant response time in a pinch.
14 de janeiro de 2025
Resposta da Uplisting
We're thrilled to hear about your positive experience! Knowing our support team's quick response made a difference in a crucial moment means a lot to us. We strive to provide efficient and helpful service, and your feedback confirms we're moving in the right direction. We appreciate you taking the time to share your feedback and hope you continue to enjoy our product. We value your business and look forward to assisting you again in the future should the need arise. Your satisfaction is our top priority.
Horrible customer service
Horrible customer service. That's enough to give a one star review. We were already exploring other options. Now, they have now been down for 3 days in a row. That means our business is offline too. I contacted support explaining this and of course they didn't read it. Just sent a cookie cutter response that they're doing scheduled maintenance for 1 hour. It's been 3 days!! Worst company I have ever encountered!
29 de outubro de 2024
Avaliação não solicitada
Avoid, avoid, avoid!
If I could give Uplisting zero stars, I would. I dropped $1100 on the basis it would take me a few hours to set up. Two days later I still had 9 hours’ worth of To Dos. I LOST ALL MY BUSINESS ON AIRBNB which was my main source of income. The customer service that did exist has vanished into the ether since AirDNA purchased it. I have had no reply to my issue in two weeks! Avoid, avoid, avoid!
11 de outubro de 2024
Avaliação não solicitada
I really like uplisting
I really like uplisting, I find it user friendly, i disagree with other reviews that customer service is non existent
I always get a response and the answers are quick.
I did swap to another PMS for a trial and hated it, Uplisting defintiely has my vote, all the way.
We are a holiday let company with a good size portfolio.
28 de setembro de 2024
Avaliação não solicitada
NO CUSTOMER SERVICE!!!!
NO CUSTOMER SERVICE!!!!
Double bookings!
22 de agosto de 2024
Avaliação não solicitada
The comments/reviews on here listing…
The comments/reviews on here listing poor/slow customer support and double bookings are accurate. You can't reach them except by chat and email. If the agent does not close the chat you can't reach out by chat until it's closed. They double booked me and I'm trying to unwind that right now but I can't reach anyone. Been waiting 6 hours. This is crap. I'm looking for a new service as I write this.
14 de agosto de 2024
Avaliação não solicitada
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