Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Ver mais
A empresa respondeu
Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.
Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Ver mais
A empresa respondeu
We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!
6 Europa Way, SA5 4AJ, Swansea, Reino Unido
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
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Delivered free on the day after ordering, Gears and brakes all well set up. Free toolkit to assemble bike.Troy Lee shorts thrown in. Excellent!

Resposta da Uprise Bikes
Excellent service with outstanding communication. Definitely would recommend Uprise.

Resposta da Uprise Bikes
I recently bought a brand new Trek Marlin 5 Gen 3 from Uprise Bikes because my local Trek shop couldn't (or wouldn't) source me one in the size & colour I wanted.
Well, I found the exact model & size at Uprise Bikes. Not only that but to my surprise they couriered it to me the very next day & at no extra cost. Free tools & bag too!
It worked perfectly well out the box
I am delighted with it

Resposta da Uprise Bikes
I purchased my Eovolt Afternoon Pro with Uprise recently, and have had nothing but impeccable service from everyone in the company.
The cycle-scheme provider my workplace uses is less than great, but at every step Uprise have kept me in the loop and informed (particular thanks to Mike @ Cycle Solutions for always giving first class service and going above and beyond). Delivery of the bike was exceptional and the free 1-month service was performed without fuss and to an extremely high standard. The staff at Fforestfach are incredibly knowledgeable and approachable, no matter the level of experience (or inexperience in my case!) with cycling and bicycles!
Since taking ownership of the bike, i've had a few teething problems but Nathan has helped me at every step. The rear fender on my bike had an issue and Nathan personally saw to it that this was resolved with the manufacturer, gave me a full rundown on the issue and what will be done, and then PERSONALLY delivered the replacement part to my home address (by bike, naturally). Absolutely outstanding service from a company that operated nationally, but still has that true "local bike shop" vibe.
You have nothing but my admiration and respect, to the entire team. Thank you!

Resposta da Uprise Bikes
Recently purchased my new ebike here, it's the second bike I have purchased from this store now. The staff are extremely helpful and knowledgeable and helped me with my choice of what products would suit me best. I was undecided on what bike to purchase so the guys at the shop suggested I take the both bikes out for the day to help me choose my new rig and after that I finally found my fit. I will always take my business to uprise as I am always taken care of there. Top quality products and customer service.

Resposta da Uprise Bikes
Excellent service, great communication and very speedy delivery. Bike was delivered in perfect condition with great instructions. Would definitely recommend.

Resposta da Uprise Bikes
Great price. Quickly delivered. Well packaged.

Resposta da Uprise Bikes
Really easy process to order. Ordered via cycle to work scheme (was sceptical at first but honestly really easy to use). No issues, really good. Very vast delivery also appreciated. Will use again.

Resposta da Uprise Bikes
Perfect Bike & Perfect Price 👌

Resposta da Uprise Bikes
I was sadly notified, even though it said it was in stock when I made my order had to be ordered from the supplier. This delayed my order and delivery date and was notified 3 days after I made the order, I therefore missed out on receiving it in time for a ride it was required for.

Resposta da Uprise Bikes
Excellent prompt service. Bike was with me in less than 24hrs, well packaged and fully assembled. Great customer service, even honoured the price match promise. Wouldn't hesitate to recommend and use again myself.

Resposta da Uprise Bikes

Resposta da Uprise Bikes
Prompt delivery of my new bike , had a small problem with it which uprise sorted very quickly .

Resposta da Uprise Bikes
The price was very competitive. Ordering involved more steps than seemed necessary, with too many nudges towards setting up an account. The confirmation email took a long time to arrive and attempting confirmation with the chatbot failed dismally due to lack of response. Very much on the plus side, delivery was three days AHEAD of prediction!

Resposta da Uprise Bikes
A great bike and Sam Eckley provided quick and helpful supports. Very happy!

Resposta da Uprise Bikes
Great service fast free delivery updated regularly about order no problems highly recommend

Resposta da Uprise Bikes
Purchased a fantastic e-mtb from these guys, delivery was super fast n the bike is brilliant. Needed more help with some other products I wanted n the help n advice was second to none! I would definitely recommend Uprise to anyone considering buying anything bike related. Very happy with everything from start to finish 👍🏼

Resposta da Uprise Bikes
Super quick delivery. Bike all made up for delivery, we just had to put the pedals on.
Nice little tool bag too.
Cannot fault anything. Super service, thank you

Resposta da Uprise Bikes
Very good service quick delivery good price

Resposta da Uprise Bikes
Very happy with helmet I got from Uprise Bikes - best price I could find, came quickly considering it was Xmas and packaged in a nice box too

Resposta da Uprise Bikes
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