Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.

Avaliado com 2 de um total de 5 estrelas

Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

291 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Your colleague was very happy to ask…

Your colleague was very happy to ask your mecanic if the schimano Crankset had the left Crank aswell because in the description it was not mentioned.
He replied to me in 2 minutes so I can make my purchase .

11 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Excellent, thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Great value

Fast delivery, good communication. Genuine competitive price.

17 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Excellent service second to none

Called at Fforestfach yesterday to pick up a minor part, which was missing when my new bike was delivered. Plus, I needed a cycle helmet. Staff were brilliant, an example for other businesses to model and follow. Thank you, everyone.

22 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, well packed. Great jersey. I highly recommend shopping with Uprise Bikes.

22 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Awesome, thanks for your review!

Avaliado com 4 de um total de 5 estrelas

Overall I'm pleased with my e bike…

Overall I'm pleased with my e bike purchase from Uprise bikes, was the cheapest price on the Web plus I got a couple of free goodies thrown in. However. Could not get through to customer services easily, took me3 or 4 attempts to get through. When I did they were friendly and helpful. I recommend them.

4 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you for your review, I'm sorry to read of the issues you had getting through to us and I will look into that to investigate further what happened here.

Avaliado com 5 de um total de 5 estrelas

Great bike

Great bike. Great price. Great service. Fast amd friendly delivery too. 10/10

5 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

No problems

As described, competative price, quick delivery.

7 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Awesome, thanks for your review!

Avaliado com 1 de um total de 5 estrelas

Stay away from Uprise for premium purchases

I purchased a premium hybrid bike from Uprise Bikes this January.When I received it the drive chain and gears were faulty.

They covered the cost for me to repair it and said tell them if any other issues arise for it.Basically the bike mechanic told me that the bike crown part of the chain mechanism is permanetly bent.I told Uprise Bikes about this and said I want a partial refund of half of what I paid for the bike.They refused and said I can only have a free bike chain worth about £9.99.I complained calling for lower partial refund amount yet again I was refused.

After this I submitted a chargeback with my bank.Even though I never received my money back thorough this Uprise Bikes emailed me threatening to take action against me if I don't send their bike back as they thought I already received a refund because of the filed chargeback.

Later they sent me an email saying "We have received the dispute from the bank and will need to have the bike returned.We can send the chain as per our previous efforts. If you are unable to take it to a shop, a chain can be easily fitted by yourself"

I responded saying "What is the point of me receiving chain from you if I am going to send bike back ?"

Since then I have received no response.All in all just a intolerable level of customer service and lack of responsibility they do not even want to refund me partially.And they keep changing their stories they say one thing then another.I would suggest not buying bikes at high prices from this merchant.

4 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivery Date

I was continually updated with the delivery date, even though it was brought forward

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Best price on the net

Came on time. Best price on the net for Peaty’s mountain bike tyre sealant. I’ve not refilled my tyres yet but it claims to seal 6mm gashes so should be good.

6 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Excellent, thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Ordered my new bike and was delivered…

Ordered my new bike and was delivered within a couple of days fantastic bike at a very reasonable price which came ready assembled apart from pedals and handlebars. A great company and fantastic prices would definitely recommend

2 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

1st class service when picking up new…

1st class service when picking up new bike today, all the staff are so friendly and helpful, very highly recommended and will look forward to returning

8 de março de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Great to read, thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service, I had been let down by a couple of other bike dealers with purchasing a particular bike model that I was wishing to purchase, and stock for this particular model was few and far between. I had seen the same bike on the Friday on the Uprise Cycle Web site, phoned to double check that it was in stock in which I was informed that it was. Ordered the bike at 10.30am on the Friday, by 11am was emailed to say that it was being dispatched that day, the courier emailed later in the afternoon with the tracking information and the bike was delivered at 10.30am to my house on the Monday, due to it being a weekend otherwise would have been the next day. Bike was well packaged, could not believe how quick this was all processed very pleased with the service provided before, during and after.

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

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