Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Ver mais
A empresa respondeu
Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.
Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Ver mais
A empresa respondeu
We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!
6 Europa Way, SA5 4AJ, Swansea, Reino Unido
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
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Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.
The bike was an excellent sale price. It arrived swiftly and in good condition with everything in the pack, plus some tools.

Resposta da Uprise Bikes
Excellent fast delivery great bike

Resposta da Uprise Bikes
Because Endura use a different tape measure to everyone else the sizing was way off 🙄refund handled super quick 👍

Resposta da Uprise Bikes
Received regular feedback concerning delivery of the bike and delivery driver contacted an hour before arriving to ensure ready for delivery.
Very pleased with the bike and additional items provided by up rise bikes.

Resposta da Uprise Bikes
Ordered a Merida Scultura at 8am on the Thursday, was delivered to me up in the Scottish Highlands lunchtime the next day and delivery was free. Absolutely delighted. Will definitely use Uprise again. Excellent service.

Resposta da Uprise Bikes
Excellent service a really good experience from start to finish. Loving my new bike, one very happy customer!

Resposta da Uprise Bikes
Fast delivery kept me updated very good customer care

Resposta da Uprise Bikes
Great service with prompt delivery. I also called to discuss an addition and everything arrived together. Thank you

Resposta da Uprise Bikes
Amazing bike loving how comfortable it is to ride !!

Resposta da Uprise Bikes
Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous bikes. I got great advice but in a totally non-pushy way. The after service is excellent too. It is so much better than just buying online. If you’re thinking about buying an e-bike I would suggest going to see them and having a chat. They’ll also make you a lovely cup of coffee…

Resposta da Uprise Bikes
I spoke to someone in the shop who w a really helpful and enabled me to order in line with confidence.
When ordered the bike came remarkably quickly with only the bars to straighten out.

Resposta da Uprise Bikes
Competitive prices and fast shipping but their customer service leaves a lot to be desired. I bought a new bike and when it arrived, I had a couple of queries. I sent them an e-mail but never got a reply. A few days later I sent a reminder which they answered but only partially. So I e-mailed them again and, again, they did not reply. I spent nearly £3,000 with them and they don't seem to care about answering e-mails. I always think bike shops should be about more than just sales. They should also be a point of reference for information and advice. Sadly, Uprise do not seem to agree. I was also sent a checklist with my new bike. You ticked the box to say bell was fitted (it wasn't). You ticked the box to say front and rear reflectors were fitted (they weren't). It makes me wonder if the bike was checked at all before leaving your warehouse. I wont be buying from Uprise in the future. Quite disappointing.

Resposta da Uprise Bikes
Purchased Amflow MTB and took it home but after ride gears needed adjusting.
Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning.
Excellent service , very knowledgable (Paul went through setup in detail with me)and friendly members of staff and very helpful. Would highly recommend.

Resposta da Uprise Bikes
Bought a bike from them which arrived with a slight imperfection I contacted them and they where more than helpful they where quick to advise and get the problem sorted which doesn’t normally happen these days I would definitely use this company again, many thanks to all the team 😁

Resposta da Uprise Bikes

Resposta da Uprise Bikes
Helpful in giving advice about different types of ebikes. Easy to use cycle to work scheme.

Resposta da Uprise Bikes
Brilliant communication, fast delivery and a great price. I was very pleased with the bike when it arrived and the service I received throughout.

Resposta da Uprise Bikes
Great service ordered the bike and it was sent out next day bike arrived all set up only had to put the handle bars on. Well recommended seller

Resposta da Uprise Bikes
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