Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Ver mais
A empresa respondeu
Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.
Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!
Informações de contato
6 Europa Way, SA5 4AJ, Swansea, Reino Unido
- info@uprisebikes.com
- uprisebikes.com
4,6
Excelente
291 avaliações
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service. Bike came fully assembled and arrived before the due date
18 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Excellent, thanks for the review!
Super fast and friendly service
Super fast and friendly service from both the repair shop and show room 👌 answered all my random and new cyclist questions and gave me loads of help and advice 10/10 100% recommend these guys 👍
26 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Awesome, thanks for your review!
Poor customer service
Poor customer service. Was about to buy a bike from these they said free items can be swapped then the other bloke said they cant then they said they can but would need to confirm it by email. While waiting for that email i found the bike cheaper elsewhere with no fuss whatsoever. Told them its fine then they said we can price match it but you wont get your free item exchange. Ross and his team lost this company a £1800 sale today.
24 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Good afternoon, I'm disappointed to read of your experience as I know there were at least 2 members of staff who were still trying to help get you the products you wanted at the best possible deal (as it was not a standard order) at the time that this was written. We did offer options to price match the offer that you reference (which did not include a free gift) but understand that this was rejected. I'm sorry that you feel that this reflects poorly on us, I have seen the work that went into trying to satisfy your request and know that everything was done from the team to try and achieve this. I am glad though that you were able to find the package that suited you, even though this was not through us, and sincerely hope that you enjoy your new bike.
Top company
Top company,
Bike really good quality. came very well packaged aswell, instant delivery delivered very quick especially been free delivery
Would deffo buy again
A* company
23 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Awesome, thank you for your review!
Great service
Bike was as described, ready to go bar turning handlebars and pedals.
Good value and excellent service
13 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Excellent, thanks for your review!
Superb communication and fastest…
Superb communication and fastest delivery as well
11 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Great, thank you very much for your review!
i did have a problem
i did have a problem. bike fell out of bottom of box
as the courier was off loading bike . ebike to heavy for box. but no damage done to bike.
6 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
I'm very sorry to read that, glad to hear that everything was ok though and hope you're enjoying your new bike!
Best bike shop i have come across.
Best bike shop i have come across.. Will be using again
16 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Awesome, thank you for your review!
useless unprofessional servic
Completely west of time bought ex demo bike and all equipment helmet lights etc Paid and after few days get refund no more available such as everything lights bike helmet cancel all order useless unprofessional service TREDZ is the best
My regards Karol Maciejewski
16 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
I'm very sorry to read of this experience, I've tried finding some additional information but cannot find a cancelled order under this name. Would you be able to email details to info@uprisebikes.com so that I can look into what happened here on your behalf?
Arrived fast and in perfect condition
I've got my bicycle in perfect condition
7 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Thank you very much for your review!
Order came on time
Order came on time, items were good quality and a great discounted price. Free p&p is definitely a bonus.
30 de maio de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Excellent, thank you for your review!
Cheers team.
It does what it says on the tin thank you team 👍
10 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Thank you very much for your review!
Great service
Good range of products, good price and quick delivery, thank you.
23 de maio de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Thanks for your review!
Excellent bike company to deal with
Excellent bike company to deal with. Great prices fast delivery would like to thank uprise and the after care team 👌👌👌
28 de maio de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Awesome, thanks for your review!
Followed through with delivery on time…
Followed through with delivery on time customer service very polite helpful. Bike as shown really happy with experience would definitely recommend
9 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Thank you very much for your review!
Excellent service 👌 recommended!!
2 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Thanks very much for your review!
Great site, but needs better comms.
The website was easy to navigate and make the purchase. For price, it was excellent, got myself a great deal! It just lacked any communication from the seller, leading me to start thinking it was a scam website. Pleasantly surprised when the shirt turned up and really like it.
9 de junho de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
I'm sorry to read that you didn't receive any confirmations of this order and will look into this further, pleased that you are happy with your order!
They did what they said they were going to do 5 stars
First time I used Uprise and everything went exactly to plan. They did what they said they were going to do.
The bike arrived in perfect condition having been tested by uprise.
We’ll done
28 de maio de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Awesome, thanks for your review!
Excellent service
28 de maio de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Thank you very much for your review!
Great price and good service
An item I wanted was at a competitive price. Prompt delivery and one happy customer.
28 de maio de 2025
Avaliação não solicitada
Resposta da Uprise Bikes
Excellent, thanks for your review!
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