Upway Avaliações 237

quick and easy with great customer service!

I was hesitant at first, but after calling them and speaking to someone local, I felt comfortable and bought a bike I've been wanting for a long time. The purchase process was easy. I had originally set up it for delivery then realized they were not that far, because I didn't want to wait lol, I called and they switched to pick up and had it ready when I arrived. I was in and out in 5 minutes. The bike looked better in person and I'm very happy. The only thing, not a big deal, was the shifting could have been adjusted a little better, but that's an easy fix. And if I have any issues, there's a one year warranty and I can take it to my preferred bike shop. Overall, very happy with my experience.

Super easy transaction. Delivery was scheduled and the driver contacted me. It was seamless.

I cannot recommend Upway more! They are absolutely amazing and most importantly I was able to be connected to Christopher who is INSANELY knowledgeable and made LITERALLY the most PERFECT recommendation to me after taking the time to listen to what my needs were. I loved the first bike that Christopher helped me find so much that I just bought a second one for my friend to ride! Thank you!

I always wanted an electric bike and Upway really did a great job of providing me two excellent bikes, I have referred many people to them

Simple purchase, fast shipping, box much bigger than expected, bike packed and protected very well, simple setup, bike is like new and as advertised.

Great shipping and easy to assemble!

Prompt delivery, bike was as advertised

Great bike. Shipping and unpacking was easy and Upway was very helpful in getting the bike set up

Well I was surprised how well it was packed. The shipping process was great. The communication is what we should get from all we do business with. I will be buying from upway again!! 5 stars.

Good product selection. Shipping was prompt and bike well packaged. Assembly was quick, with good instructions.

Everyone I came in contact with was awesome! The GASGAS Light Trail 3.0 was everything I expected and more..

Customer service is excellent.
Those with whom I have had interactions have been spot on in answering my questions.
Great company and have already shared my experience with others.

So far so good. Bike had a battery issue, but Upway agreed to help with the diagnostics.

Easy transaction, bike is amazing and so much fun!

Upway answered pre-purchase questions relatively quickly.
Delivery through Federal Express was terrible bc their updates on status were virtually non existent.
Upway technical support for set up was helpful and generally very good. I did ask one question about operation, however, that I later had to research Giant bike resources for the complete answer.

The folks at Upway know bicycles! That’s so important given that we’re talking about high dollar investment here. They were supremely helpful and responsive at every step of the way on my purchase of a bike and a sale of a bike. They quickly ironed out details and issues that came up along the way and were friendly and approachable. I really can’t say enough about the team!

Excellent help re: ordering process.
Shipped right away.
Packed very well.

Easy to use search filters that can help you narrow down your perfect bike even for your height. Answers and responds to your questions. Bike comes packed beautifully and easy to put together instructions. Doesn't offer all trade-ins models via their drop down. Overall super satisfied.

Great buying experience. My bike arrived in great condition. The packaging was over the top.