Upway Avaliações 237

Love this company! It was easy to order, bike arrived fast and customer service was fast to resolve any issues. Highly recommend!

The bike looks and rides great. Was exactly like what was shown in the website description. Very happy with the purchase. Shipping was relatively fast. I got the bike within a week. Assembly was pretty straightforward.

Bike was us good condition over all. I have some minor blemishes but nothing major. My bike is great and delivery was top service. It arrive in two or 3 days

Quick service. Quality packaging. Very good bike prep. Good deal financially.

I haven't been paid for my bike after mailing it a month or so ago.

The bike was exactly as described on the website and the price was excellent! It arrive quickly, was packed very well, and easy to finish the assembly (pedals, handlebar, wheel). My experience with Upway was very satisfying.

The order was filled quickly, and the bike was packed with great care. The bike was exactly as described and I would definitely recommend Upway to anyone looking for a bike.

Great communication. Bike arrived on time and in the condition as described.

The bike was delivered as promised timely and was is great condition. However I ordered a second set of pedals and they were wrong. Due to the $30 restocking fee it wasn’t worth my time to send them back

Fast shipping, my bike was packed well and communication throughout the process.

Bike was super well packed and shipped promptly. It arrived as advertised, including all charging devices. Components were adjusted properly and the bike rides fine with no issues.

The bicycle arrived broken. It was not properly checked. It could not be charged. Upway does not own the proper equipment to check batteries and bicycle performance. They were trying to use a connection with a cell phone. They don’t have the proper equipment. Upway refused to pay to have the bike fixed. I had to return the bike. I took the bike to a bike shop. They confirmed that Upway had not checked it correctly. Then I had to spend a lot of time repacking it and sending it back. Upway gave me difficulty getting my money back as well. Not a good experience at all. I do not recommend this company. Go to a bike shop.

Excellent Customer Service. The bike came on time, and the delivery was seamless. Would order from them again!

Customer service was excellent- There was some problem with shipping label in transit. I called Upway to discuss they asured me if there was any problem it would be taken care of... Received quality product as described-Packaged very well

Had a few issues, but Upway ensured I was 100% satisfied... I appreciated their dedication to their customer's satisfaction and promising to continue to improving... Mistakes were made that were costly to Upway, some employees need to do better, but I have faith that Upway will improve ... I will still recommend Upway to others and NO I do not discuss issues that Upway and I worked through together... Overall I am pleased with my purchase and interaction with Upway.... Thanks, Upway ! ! !

Likes that the bike came well boxed, didn’t like that the bike came dirty, really dirty, still had dry mud from whoever rode bike last, I’m a mechanic and components were some were dry or really dirty, not a happy costumer for what the Ebike is selling for $$$. And no o don’t need your updates or send me any junck emails, first and last f me..

product was exactally as expected.
battery appears to be "like new" or unused with no apparent loss due to age/storage time.

This is the second bike I've purchased from Upway. Shipping is fast and secure, assembly was a breeze. Both bikes look like new. You can't beat the price savings and the great service.

Everything came together perfectly. Had a few questions responded quickly through email. You guys did a great job.