Urban Farm-It Avaliações 

From start to finish professional, helpful-and great follow up. Purchased grey/blue oyster as a gift for my son in law who is a foodie and there have been no complaints so far. As there was a time issue they made sure they were delivered promptly.

Excellent customer service & excellent product .
Had a very swift response from a request made - we had misplaced the voucher for the spores .
Very helpful, polite & placed a replacement order for us straight away .
First class service - thank you Alice .

The products are good, reasonably priced and the staff are very helpful.

Excellent service goods arrived promptly and in good condition

Very happy with my purchase. Delivery was fast and clear instructions were included.

I purchased one of the mushroom growing kits from a local garden centre. The spores were delivered promptly, the instructions are easy to follow (along side the helpful YouTube channel). I have had my first flush of mushrooms and they tasted amazing. Will definitely buy again.

Received mushroom kit as a gift, had a problem and Alice, who is amazing and very kind, sorted it all out for me, without fuss or bother.
What a wonderful company, nothing is too much trouble for them.
So refreshing to experience in this day and age.
I can highly recommend Urban Farm-it, will use again.

edit: since writing the review Urban Farm-It jumped straight on the case to help me with my lack of mushrooms c:

i've left my box for two weeks to develop mycelium and nothing has developed sadly despite my best efforts in following the instructions

the three stars is mainly because i've been trying to make an account or recover a potentially old account on the website and just keep seeing "error occured" with no explanation to what the error was, i'm trying to access the extra support 🥲

Liked the service I received in choosing the right mushrooms for my wife. The instructions seemed easy but unfortunately we have not been able to grow any mushrooms.
To be fair to the company we thought we would give it some time to see if mushrooms would appear. I have not asked what we are doing wrong, that is our fault not theirs.

Great service. The first batch of spawn I had didn't work and Alice in customer service gave some great tips to try and resolve that and when it failed was very helpful in getting a second kit sent out. Looking forward to the first crop!!

Great products. Fast delivery

Excellent after sales service, I managed to lose my spawn voucher and as the kit was a present did not have the order/shipment confirmation details, but Alice at Urban Farm it has kindly arranged a spawn delivery FOC and also forwarded their latest use details. looking forward to the first crop !

I was given a box at Christmas, but couldn't find the voucher to claim the mycelium. I contacted the customer service and had an instant resolution. Very nice person at the other end, she got the package in the post and was delivered the next day.

Given as a gift and spawn arrived very quickly. Incubating at the moment but very excited to be growing my own Pink Oysters!

Fantastic service, experienced an issue (of my making) and urban farm helped me. Found them to be responsive, helpful and friendly.

Looking forward to growing some mushrooms!

Would absolutely recommend.

Amazing response when I asked about my mushroom kit as it wasn't doing what it should be. It may have been user error but they sent me a new kit to try again. Amazing customer service and speedy response will definitely buy from them again I can highly recommend 👍

Quick delivery, I wasn’t in and the spawn became active before it could be redelivered. Urban Farm-it very graciously replaced it even though it wasn’t their fault. Very grateful as we have an order coming up soon. Excellent quality as well, very vigorous spawn - 5 stars well deserved! 👍

Very easy to order the product is high quality and very easy to set up with the right materials