Ma tondeuse faisait un bruit anormal au démarrage. Dès réception du message avec vidéo que j'ai envoyé au service mammotion, j'ai reçu tune réponse avec un protocole de démontage précis. L'écrou d'un... Ver mais
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Veja o que dizem as avaliações
There was a SW problem preventing connection between The Mammotion App and the Robot. But the support reacted promtly and helped to solve it. However if they had looked into their own SW sooner rather... Ver mais
Simon was amazing to talk to, very knowledgable, friendly, courteous, empathetic to my questions and concerns and was able to resolve everything I asked vey promptly. It is because of people like Si... Ver mais
Nach 2 Jahren Ärger mit einem Industrieroboter aus Italien ( sehr hochpreisiges Produkt) bin ich nun mit dem Preiswerten yuka 2000 sehr zufrieden für unser Komplexes großes Grundstück. Es kommen reg... Ver mais
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Ich wurde über die 24 Stunden Hotline…
Ich wurde über die 24 Stunden Hotline sofort beraten- mein Fall ist leider komplexer, ich erhalte Hilfe via Mail.
Mammotion helps easily
I recently acquired a Luba 2 AWD 3000X and, unlike many other owners, only have a small, flat plot of land. However, the straightforward and well-explained installation instructions are a great help here, too. Additionally, the customer service responds promptly and helpfully, even to minor queries that don't concern the technology or a malfunction. Therefore, I'm very satisfied and can recommend Mammotion without hesitation.
Excellent little robot lawnmower
This summer I was looking for a robot lawnmower that could handle rough terrain and uneven lawns. The area is remote, so the ability to be able to remotely control it was a strict requirement and putting down guide wire into the ground was not an option eighter. I stumbled upon Mammotion and especially the Luba Mini 800 model caught my attention. After a few days of consideration I decided to just go for it and try it out. It was pretty easy to get it up and running, good user manual. So far it has been performing very well, sure, there has been a few minor glitches (some caused by user error) but overall the performance has been great. I'm considering to buy another Luba Mini next year for another area. The support team has also been quick to answer all the questions I've had, this has been very much appreciated.
Great experience
Great experience! the app is very easy to use
Great Service
After my mower sustained some damage to the vision module I contacted customer service to see what my options were. they answered quickly and walked me through some options to try and fix it, he even had me email some phots to try and help out. Once we realized it could not be repaired they sent an email to sort out the replacement parts within 72 hours.
Meet Lyuba — the backyard beauty who never calls in sick
We nicknamed our Mammotion Luba “Lyuba,” and she’s the coolest, prettiest teammate our yard has ever had. No perimeter wires, no drama — the RTK GPS locks in like a pro, and Lyuba glides in straight lines that paint perfect ballpark stripes. The app is slick: I set zones, no-mow areas, schedules, and cutting height in minutes, then watch her route and stats like a game replay.
Lyuba handles bumps and slopes without fuss, politely dodges flowerbeds and kids’ toys, and heads home when rain starts. She’s whisper-quiet (neighbors sleep, grass doesn’t), and one charge easily covers our lawn with quick top-ups on the dock. Firmware updates keep rolling and she genuinely gets smarter over time.
After one season the yard looks thicker, cleaner, and more “magazine cover” than ever — and I got my weekends back. If you want a wire-free, truly smart mower with serious curb appeal, invite Lyuba to your backyard. Worth every penny.
Unser „Robbi“ - Nie wieder Begrenzungskabel mit Allrad und Kamera
Der Mammotion Mährobotor Lubar Mini AWD 800 kann leicht eingerichtet und bedient werden. Er kommt ohne Begrenzungskabel und Antenne aus. Dabei fährt er sehr präzise und verrichtet selbstständig seinen Job. Durch Allrad und robuste Bauweise ist er ideal für schwieriges, auch steiles Gelände. Unser „Robbi“ umfährt sicher Hindernisse und er erkennt Personen und Tiere. Die Steuerung erfolgt per App auf dem Handy und kann auch aus der Ferne erfolgen. Mammotion leistet einen guten Support. Die Garantie beträgt 3 Jahre. Wenn ihr auf der Suche nach einer echten Arbeitserleichterung bei der Pflege eures Rasens seid, können wir den Lubar Mini uneingeschränkt empfehlen.
Best Lawn Robots without wire…
Best Lawn Robots without wire installation. Perfect for bigger gardens and difficult terrain.
Problem Vorderrad
Ich hatten ein Problem mit dem Vorderrad, mir wurde schnell und kompetent durch einen Techniker weitergeholfen.
Great support and great product.
Great support and great product.
On the 13th of September 2025 I contacted the Mammotion support via the Chat (the link is in the application) and a technician automatically handled it in my native language (I'm french).
The support person was really comprehensive, asking for details in simple words that a non technical person can understand.
It looks that the details provided were not enough and that some logs needed to be sent (it was done very easily) and my case was sent to the technical team dedicated to more in depth enquiry.
I was contacted quickly after after the upload with a working solution.
It was so easy to treat with the support .
I also wnat to mention that the problem was coming from an additionnal part I added to th mawer.
I'm also 100% satisfied of my Luba 2 5000 X and I appreciate the continuous support of the device with all the improvement and fine tuning added to this device.
I can let it operate without any worry and it is sparing me lots of time for a great result.
Prompt and Clear Support
I reached out because my mower was still making noise even when it was fully charged on the charger. The support agent took down all of my details and guided me efficiently to the next step in the service process. The interaction was straightforward and honest—no unnecessary runaround.
Good mower
Good mower, but Energiakaubamaja does not recommend the dealer because they cannot sell original accessories for the mower.
Good product and quick answer to my…
Good product and quick answer to my support query.
Support Mammotion
Merci pour l'aide précieuse d'Iris T, qui m'a permis de résoudre mon problème et d'en apprendre un peu plus sur le fonctionnement de l'univers Mammotion.
great customer suppor
great customer suppor, helping me on a Sunday and getting me a product fast hat is currently unavailable.
My Luba 2 was involved in an…
My Luba 2 was involved in an unfortunate accident with my wife’s suv, which broke off one of the orange side protectors. I contacted support and they were very responsive and eager to get me a solution. It is nice to know they stand behind their products.
YUKA 1000 sweeper problem
I had a problem with my sweeper not releasing from my yuka 1000 mower. So I contacted Mammotion and was pleasantly surprised when I actually was connected to someone I was able to speak with. They were polite walk me thru the process of sending a log and video and are going to replace the part.
Se cercate un robot ottimo
Se cercate un robot tagliaerba che «fa il suo dovere» con efficienza e costanza, il Mammotion Yuka Mini 700 è proprio quello giusto. Taglia perfettamente anche erba alta, senza arrancare; la lama resta affilata a lungo, e il risultato è quasi professionale. Lo uso regolarmente, e nonostante un uso intensivo non ha mai deluso: parte sempre al momento giusto, ritorna alla base quando serve, nessun intoppo. È veloce nel movimento, abbastanza silenzioso, e soprattutto affidabile — una spesa che vale ogni euro se volete un giardino curato senza stress.
Réactivité et efficacité du service après vente
La roue avant de mon Yuka 1500 s’est détériorée, j’ai contacté le service après vente de Mammotion qui m’a orienté dans la procédure pour obtenir une nouvelle roue à un tarif intéressant
Le stock en Allemagne étant trop juste la pièce est venue directement de Chine jusque devant ma porte en moins de 15 jours !
Service client très attentif et efficace
Chat is slow, but working
The chat is slow running, and takes time to use, but normally with a solution to the problem.
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