Orders always arrive complete and timely, but I’m basically local lol. My only complaint is the same as always. Still no private warehouse, but now it’s more annoying because they will make you ship t... Ver mais
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Veja o que dizem as avaliações
All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Ver mais
This is the place I do 90% of my pre-orders. They have a large selection, great customer service, and on top of the flash sales they usually have the best prices. Their catalog functions are meh, d... Ver mais
I enjoyed the ease of use for the website, weather it be the Shopping or the information provided for the items of sale. I also enjoyed the constant updates on my package, where it was currently to ho... Ver mais
Detalhes da empresa
Escrito pela empresa
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Informações de contato
Estados Unidos
- usagundamstore.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience all delivery worked…
Great experience all delivery worked well and safe
31 de julho de 2026
Shipping is always great condition.
7 de agosto de 2026
Great place for Gundams
Easy to navigate website, good deals, and careful packaging.
7 de agosto de 2026
Reliable store front with a great…
Reliable store front with a great shipping service.
5 de agosto de 2026
Great Store
Shipping was quick and very well packed. This was my 2nd time ordering and I will definitely be ordering again. Their selection is also on point, if you're looking for gunpla you don't need to look anywhere else.
31 de julho de 2026
Getting into Gunpla!
I ordered two models, both showed up before the anticipated date! My package arrived in pristine condition and I was pleasantly surprised to receive a sticker and a personalized note by the person who prepared the order which was a nice touch! I haven't finished both yet ( this was my first attempt at getting into the hobby) but things went so well I've already placed 2 follow up orders (a 20% off deal?? Sign me up!) Prices of goods here seem to be about average and same with standard shipping price
6 de agosto de 2026
Love USAGS
Everything showed up well packaged. Amazon delivery driver delivered to my neighbor, but otherwise quick shipping and great pricing.
7 de agosto de 2026
exactly what I wanted
my order came very quickly and was in perfect condition! very happy with USA Gundam and would definitely order from here again.
7 de agosto de 2026
The Best Hobby Store for Gunpla
I have used USAGundamStore for years and they are my favorite. They always ship very quickly, very safely and secure packages and their selection is incredible. I have bought from them several times and I will order again several more times. If one is looking for a hobby store for Gunpla, modeling tools, paints, decals and whatever it is one is looking for, they have it or can get it. Their prices are very reasonable and they maintain a very decicated and loyal fanbase of satisfied customers and for good reason. The whole team is solid and I've personally never had a single issue. 5 stars across the board.
7 de agosto de 2026
The item arrived perfecly packed and…
The item arrived perfecly packed and works great, I can't wait to install it on my pgu rx-93
29 de julho de 2026
Order arrived in a very timely manner
Order arrived in a very timely manner. Very safely packed
6 de agosto de 2026
Order took a while to process but…
Order took a while to process but stayed true to its description. Would buy again!
6 de agosto de 2026
Kit arrived!
30 de julho de 2026
My go to gundam store i have been…
My go to gundam store i have been ordering kit paints and tools for years and customer service is amazing love ❤️ my usa gundam store
6 de agosto de 2026
Multiple purchases with no issues
Multiple purchases with no issues, good communication as well.
6 de agosto de 2026
Shipping and pricing
The shipping was fast and handled with care and the pricing was great!
6 de agosto de 2026
I got what I expected
I got what I expected. The shipping is fast once starting the process.
29 de julho de 2026
Hidden import fees made my purchase not…
Hidden import fees made my purchase not really worth it. Would not buy from this store again.
5 de agosto de 2026
Resposta da usagundamstore.com
Hi Jerry,
Thank you for reaching out. I took a look at your order, and it appears it was shipped to Canada. At the time your order was placed, we did offer international shipping.
Please be aware that any customs duties, taxes, or other cross-border fees are levied directly by the destination country, in this case, Canada; and are not charged or collected by us. These fees are determined by Canadian customs and are the responsibility of the recipient. Unfortunately, we have no control over the amount charged or whether these fees are applied to an order.
We sincerely apologize for the unexpected cost and any confusion it may have caused. We understand that additional charges are never a pleasant surprise.
To help prevent these unexpected costs for our customers, we have since discontinued international shipping and now only ship within the United States. Orders shipped within the U.S. will not be subject to these international customs charges.
Thank you for your understanding, and we hope you enjoy your order!
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