I had a great experience buying from them. Unfortunately, there was an issue with my parcel being left on my porch, where it was stolen. They immediately launched an investigation with DPD and arrange... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I had a great experience buying from them. Unfortunately, there was an issue with my parcel being left on my porch, where it was stolen. They immediately launched an investigation with DPD and arrange... Ver mais
A empresa respondeu
Love my purchase. Have bought from this company previously. Items always packaged so well to arrive safely. Very nice friendly e-mails. I made an error with the delivery address. Chloe was... Ver mais
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I’d been interested in buying a Pallisade table, chairs and parasol . I’d seen a very good deal with Holloways online, it seemed unbeatable It just do happened that we were in Liverpool last we... Ver mais
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As a repeat customer of Utility Design I can confidently say buying with this company is always a pleasure. The website is clear and easy to shop, they have a great range of products - including my fa... Ver mais
A empresa respondeu
Independently owned and operated since 1999, Utility are the home of great contemporary design online. Find the most comprehensive collection of European designer furniture, lighting and home accessories brands such as HAY, Vitra, &Tradition, Kartell and more, at Utility today.
14A Compass West, Spindus Road, L241YA, Liverpool, Reino Unido
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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Very quick delivery of a carefully packed product.
Beautiful products sent using a reliable shipping company - something that makes a huge difference
Any communication with UD is extremely prompt and helpful. My sole reason for 4* are the delivery times shown on the website. I ordered from the Hay Palissade range which is made to order and the delivery times stated delivery within 2-3 weeks (which it still does now). However my order was placed on 12 May and the table received 31 July with the chairs a fortnight or so earlier. Whilst I appreciate hands are somewhat tied to the manufacturer and shipping times other retailers are showing more accurate delivery timescales. I am however very grateful for arranging separate deliveries plus the items were on offer at the time.
This wouldn’t put me off ordering from them again as the service is extremely good, I will just set my expectations re delivery accordingly
Great company with fantastic customer service. Communication was brilliant. My item was sent at speed and really pleased with it and it's price. Highly recommend this company and will be buying from them again.
I made an expensive order three weeks ago which has not arrived. I have chased via email on multiple occasions with no reply. Awful service.

Resposta da Utilitydesign
Easy order process and extremely fast delivery.
Very quick delivery of the order. An omission from the package was very quickly corrected within a day. Thank you
I've been trying to purchase a Normaan washing up bowl to replace my old one for ages. So pleased to find a dealer with one in stock. Very fast and efficient delivery. This bowl is expensive but lasts for years. Fits my sink perfectly and because it's rubber it alters shape slightly to accommodate most of my pans and dishes
Easy to order, competitive pricing, regular updates on order and delivery.
I recently purchased some crates from Utlity and a couple arrived damaged. The team were very quick to find a solution and I was pleased with the outcome. The product in it self is of good quality, despite the damage in the post.
Ive wanted these shelves for years and finally decided to splurge and go for it rather than settle for that famous Swedish design store famous for meatballs ones Utilty has a good website with links to another website where you can plan your perfect combo. I rang to ask some simple questions before ordering and the salesperson wasn't available but someone else came back to me promptly. Ordered my gorgeous String shelves online and they arrived 2 days later. Good price too
Shipping was really fast and came well protected
Amazing! Awesome range of products, and exceptional customer service! 5 stars and highly recommended
The Sowden kettle was priced very competively. It arrived professionally packed and on time. Ordering was straightforward and I am confident that any queries I may have in the future will be answered courteously and professionally.

Resposta da Utilitydesign
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