Utilitydesign Avaliações 

903
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience buying from them. Unfortunately, there was an issue with my parcel being left on my porch, where it was stolen. They immediately launched an investigation with DPD and arrange... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love my purchase. Have bought from this company previously. Items always packaged so well to arrive safely. Very nice friendly e-mails. I made an error with the delivery address. Chloe was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’d been interested in buying a Pallisade table, chairs and parasol . I’d seen a very good deal with Holloways online, it seemed unbeatable It just do happened that we were in Liverpool last we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a repeat customer of Utility Design I can confidently say buying with this company is always a pleasure. The website is clear and easy to shop, they have a great range of products - including my fa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de Iluminação

Escrito pela empresa

Independently owned and operated since 1999, Utility are the home of great contemporary design online. Find the most comprehensive collection of European designer furniture, lighting and home accessories brands such as HAY, Vitra, &Tradition, Kartell and more, at Utility today.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

903 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Normalmente responde dentro de 24 horas

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4,6

Todas as avaliações

(903)

69 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Delivery timescales

Any communication with UD is extremely prompt and helpful. My sole reason for 4* are the delivery times shown on the website. I ordered from the Hay Palissade range which is made to order and the delivery times stated delivery within 2-3 weeks (which it still does now). However my order was placed on 12 May and the table received 31 July with the chairs a fortnight or so earlier. Whilst I appreciate hands are somewhat tied to the manufacturer and shipping times other retailers are showing more accurate delivery timescales. I am however very grateful for arranging separate deliveries plus the items were on offer at the time.
This wouldn’t put me off ordering from them again as the service is extremely good, I will just set my expectations re delivery accordingly

12 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Fantastic Customer Service

Great company with fantastic customer service. Communication was brilliant. My item was sent at speed and really pleased with it and it's price. Highly recommend this company and will be buying from them again.

29 de julho de 2024
Avaliado com 1 de um total de 5 estrelas

Order not delivered. No reply from customer service. Awful service.

I made an expensive order three weeks ago which has not arrived. I have chased via email on multiple occasions with no reply. Awful service.

13 de julho de 2024
Avaliação não solicitada
logotipo da Utilitydesign

Resposta da Utilitydesign

Hello Adam - I am sorry if you see our service as awful - the team go to every length to ensure we offer the best and most personal service we possible can. I see you ordered 2 lights on Saturday 13th July and the team emailed you on Monday 15th July to say one had been sent and the remaining light was on order/ would be sent as soon as we received stock. The light which was sent was received on 15th July. We check our junk mail every day and we had an email from you yesterday which was in our junk folder but other than that, this is the only email we have from you? We will send the remaining light as soon as it comes into stock but if you have any further queries you can email Jess on the sales team - sales@utilitydesign.co.uk.

Best wishes

Richard

Avaliado com 5 de um total de 5 estrelas

Normaan washing up bowl worth every penny.

I've been trying to purchase a Normaan washing up bowl to replace my old one for ages. So pleased to find a dealer with one in stock. Very fast and efficient delivery. This bowl is expensive but lasts for years. Fits my sink perfectly and because it's rubber it alters shape slightly to accommodate most of my pans and dishes

22 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

I recently purchased some crates from…

I recently purchased some crates from Utlity and a couple arrived damaged. The team were very quick to find a solution and I was pleased with the outcome. The product in it self is of good quality, despite the damage in the post.

19 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

I love my new String shelves

Ive wanted these shelves for years and finally decided to splurge and go for it rather than settle for that famous Swedish design store famous for meatballs ones Utilty has a good website with links to another website where you can plan your perfect combo. I rang to ask some simple questions before ordering and the salesperson wasn't available but someone else came back to me promptly. Ordered my gorgeous String shelves online and they arrived 2 days later. Good price too

15 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Professional from start to finish

The Sowden kettle was priced very competively. It arrived professionally packed and on time. Ordering was straightforward and I am confident that any queries I may have in the future will be answered courteously and professionally.

1 de julho de 2024
logotipo da Utilitydesign

Resposta da Utilitydesign

Thank you Somaia for this review - we really appreciate this.

Have a lovely weekend.

Richard

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