Ordered a next day delivery backpack. Received order details, but no backpack. Six days later, no response to Emails or a phone call to a number provided by Klarna. I will update as necessary but c... Ver mais
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Veja o que dizem as avaliações
At the recent ABR festival, I unfortunately had an accident with my Hilleberg Allak 2 tent resulting in a burnt footprint and an almost impossible to locate door strap. When I realised Valley & Peak... Ver mais
First time ordering from Valley and Peak for a few accessories. Items were dispatched and arrived within 48 hours to Northern Ireland. Even received a small gift too which was unexpected but a fabul... Ver mais
Great customer experience. Had an issue with UPS delivery and the Valley and Peak team sorted it swiftly - sent a new item out and reassured/updated me along the way. I had never ordered from this com... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Valley and Peak, We Manufacture and Supply Ultralight Outdoor Gear. Brands include Sierra Designs, CNOC Outdoors, Cascade Wild, Kelty, Easton Tent Pegs, Lawson Equipment, and TentMeals. We Manufacture in the UK, Backpacking Quilts, Ultralight Bivys,...
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 12% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service all round
Great website, stock choice and very competitive prices. Very accommodating in arranging delivery as I wanted to delay delivery as I was going to be away for a few days. Great service, thank you.
There was an issue with the product I…
There was an issue with the product I bought, so, I contacted their customer service team and within a very short space of time I had an reply with a returns label.
My go to website for my gear needs...
No faults what so ever from Valley and Peak. Great selection of gear, great prices and super fast delivery tines!! Good communication when ordering and my go to website for all my gear needs. Keep up the good work 🙂
Top company
I use Valley and Peak for all my camping/hiking gear. Always competitively priced and always arrives on time. Generally just a very reliable and well established company.
Great service and product exactly as…
Great service and product exactly as described
Top marks can't fault the service and…
Top marks can't fault the service and advice 10/10
From blogs to a great choice of kit.
Recommend
Arrived very quickly
Arrived very quickly, great price for great quality products.
1 carabiner is stiff out of the ten but still safe and usable. Very happy with my purchase
Top shop for high end gear
My main shop for high end gear at good prices and fantastic service
Very good service and great to be…
Very good service and great to be thanked for my custom and very good value
Great customer service as always
Great customer service as always. Thank you Jim for sorting me out. I love the store and what is has to offer. I always find myself going back and ordering some more stuff for my scouting adventures.
The item I ordered was the wrong size I…
The item I ordered was the wrong size I contacted them and they responded quickly and positively. Very happy
Fast delivery,good customer service,
Great experience buying from Valley and Peak!
Great experience buying from Valley and Peak - contacted by email with a few queries, which were answered very quickly by Jim, placed order on Wed and arrived with the free next day delivery on Thu - all ready for my trip away on Monday. Will look to them for my next purchases.
Brilliant service
Brilliant service. I had a problem with the delivery but customer service dealt with it quickly and was able to get to a solution. I can’t fault V&P. I’ve used them before and will continue to do so in the future.
Brilliant service!
What a fantastic service. I was looking for a new backpack and I emailed for some advice about the two packs I was looking at. I got a prompt response with a recommendation for a different pack that was actually cheaper!
Quick delivery too. I first heard about Valley and Peak from Chris (MCM Outdoors) and I will definitely be using them again. Thank you to Jim and his team.
Great business
Easy to use website.
Great prices.
Fast delivery.
Overall, great shopping experience.
Had to argue for shipping cost refund…
Had to argue for shipping cost refund on damaged item.
High-end brands
In my youth I would go to the local surplus store. Valley and Peak have high-end, branded products and they are worth it!
Waymark Gear Bottle holder
Great product, perfect for what was needed and nice surprise of skittles with it. Thank you!
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