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ValueLights Avaliações 

767
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant experience with Value Lights, I couldn’t recommend this place more. Firstly, their range of lights is best in class and their pricing is incredibly competitive. Customer service was 10/10... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic extra large drum light shade . Forest Green with gold metallic inner . Ordered 3 all came in separate extremely well packaged boxes . Was a bit worried as some reviews said packaging not goo... Ver mais

Avaliado com 5 de um total de 5 estrelas

I didnt receive the actual light shades I had ordered, but……it doesn’t matter because the ones that arrived were nicer than the ones I had originally ordered! Great service, the lights came the nex... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a Value Lights tripod lamp via Amazon. Listed as DHL delivery. Sent Evri. Tripod shelf faulty - one hole had been drilled too deep to secure. Sent message via Amazon and said I’d be happy with... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação

Escrito pela empresa

At ValueLights, our mission is simple: to be the go-to people for lighting, transforming houses into homes. We believe everyone deserves great lighting, so we bring you designer style without the designer price. From statement pieces to everyday essentials, for every room in the house (and the garden too). Because a house isn't a home until the lights are on.


Informações de contato

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4,5

Excelente

O TrustScore é 4.5 de um total de 5

767 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,5

Todas as avaliações

(767)

515 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I am still awaiting my parcel which was…

I am still awaiting my parcel which was placed on Friday, next day delivery. I have not received an update

4 de setembro de 2026
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Resposta da ValueLights

Thank you for taking the time to leave us a review. We are sorry that your order was not delivered on time, we have both been let down by our carrier on this occasion, and please be assured that we are looking into the delay with Evri directly so we can find out in more detail about what caused this. In the meantime, we understand that the order has now been delivered to you and if there is anything in particular about your order that you would like to discuss with us, then please do not hesitate to reach out to our Customer Care Team who will be more than happy to help you.

Kind Regards
ValueLights

Avaliado com 5 de um total de 5 estrelas

Love my floor lamp. Great quality too

Love my floor lamp and it arrived well packaged. I was a little sceptical at first as it was a bargain price of £60 however I was very surprised at the quality...steady heavy solid floor lamp easy to put together.

I'll definitely be back.

28 de agosto de 2026
Avaliado com 4 de um total de 5 estrelas

Value for money …

The light fitting is lovely and was delivered on time
But the bulbs that were ordered with the light fitting
arrived a couple of days later therefore the electrician who was fitting the light had no bulbs. I found them a bit fiddly to insert but probably just me.

28 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Extremely fast service

Extremely fast service; also products were packed in eco friendly packaging.
Products function well, look great and hopefully will last for a while! All in all this was a simple, hassle-free ordering process.

4 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Ordered late Friday

Ordered late Friday, arrived Saturday, great service and lamp that you just have to touch to light up works just right. Very pleased with product and service.

4 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

5 star lighting

5 star for your order and delivery service
5 star for your products
Great service I would highly recommend your company

27 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Sent the wrong shade

Sent the wrong shade, sent an email over the weekend and had no response. My apologies for that error I didn’t realise they were closed over the weekend. When I did receive a response I was told I had been sent the correct shade because of the code on the box, on pressing further I suggested they read the description they had on there website.
“Reni, set, go! Meet the style solution you've been looking for, the medium Reni drum lampshade. Finished in a sumptuous black velvet, this pendant shade also has a metallic chrome interior that adds glamour to any room.”
The response I received from Lily was “When the description states Black Velvet, this would be advising how deep the colour is and not the material” 😮
The simple and easy solution would have been to apologise for the incorrect shade being sent, and if it is the case that they are no longer making the shade in velvet just say so, or if they are then send out the correct shade and collect the incorrect shade at the same time. Instead of trying to insult a customer’s intelligence!
Very odd customer service, which has put me off ever ordering from this company or recommending them.

5 de setembro de 2026
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Resposta da ValueLights

Thank you for taking the time to leave us a review. Please kindly remember that our offices are closed at the weekend so we are not always able to respond straight away. We understand that you have now been replied to and the shade you received was the correct one. As requested, details on how this can be returned to us for a refund have been given to you by our Customer Care Team. If we can help you with any further with any other matter please do not hesitate to contact us and we will be more than happy to help you.

Kind Regards
ValueLights

Avaliado com 5 de um total de 5 estrelas

Great little light

Great little light! Looks fab on my kitchen island now the nights are getting darker. It gives off a lovely light and I love the style of it.

2 de setembro de 2026

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