UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... Ver mais
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UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... Ver mais
A empresa respondeu
I've had my 5" jackplate installed for about 4 years now. Works great, haven't had any issues. 16' jonboat, 20 hp mercury prop. Couldn't remember the hp rating of my jackplate. Want to upgrade to a... Ver mais
Super fast shipping. Great communication. Build quality is even better than expected, going to work perfectly on my 15’6” Gheenoe Classic. I spent a lot of time deciding on a jack plate and even live... Ver mais
Very happy with the jack plate. I was looking for a very minimal setback but need the adjustability for my jet outboard. I can raise it up when I am running a very shallow rocky bottom river or lower... Ver mais
Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.
1266 Ardmore Hwy, 38488, Taft, TN, Estados Unidos
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Got my 4” fixed setback plates and they looked used. Had scratches and scraps. But they got here fast

Resposta da Vance Manufacturing
The website was easy to navigate with well defined descriptions of the products. The shipping was super fast as well.
Easy ordering, fast shipping, great product. What more could you ask for??
Awesome customer service. Ed was great to talk to and extremely helpful
Great products, great people, great company. Support US jobs and get a top notch product and support system.
Great shipping everything was there that needed to be
A couple things were frustrating, my jack plate was shipped out with missing parts, no installation instructions, and the shipped email notification was misleading. The email states " (#8290) was shipped via UPS, UPS® Ground on 9/12/2023". The only thing that occurred on that day was a shipping label was created and and for some reason it wasn't actually picked up until "SEPTEMBER 13 - 3:56 PM". Additionally the product was sold as an 5" setback, but doesn't give any indication that by selecting a 2 or 3 inch clamping board thickness this increases the setback. Pucks or a different option would be much better suited vs adding more heavy starboard and additional setback unless a customer needed that.

Resposta da Vance Manufacturing
Ordered a 2” jackplate. Fine piece of craftsmanship. Customer Service (Ed and Laura) is top shelf. I’m 100% satisfied.
Excellent customer service , ordering was a breeze and the product is perfect
Fast and reasonably priced freight to Australia and you provide the tracking numbers.
Decent price. Very good quality.
This is the 3rd mini jack plate I've purchased from you guys. Been very happy each time.
I called to ask questions about certain product they have, if it will work, texted pictures with their technical rep and he sent picture with more exact dimensions. I ordered and installed product and it works great.
The shipping was fast.
my second Jack plate from Vance and would highly recommend their products to anyone. Great and fast service.
Item was in stock, quick shipping. Nice jack plate for a small, hand tiller motor. Exactly what I was looking for

Resposta da Vance Manufacturing
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