UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... Ver mais
A empresa respondeu
I've had my 5" jackplate installed for about 4 years now. Works great, haven't had any issues. 16' jonboat, 20 hp mercury prop. Couldn't remember the hp rating of my jackplate. Want to upgrade to a... Ver mais
Super fast shipping. Great communication. Build quality is even better than expected, going to work perfectly on my 15’6” Gheenoe Classic. I spent a lot of time deciding on a jack plate and even live... Ver mais
Very happy with the jack plate. I was looking for a very minimal setback but need the adjustability for my jet outboard. I can raise it up when I am running a very shallow rocky bottom river or lower... Ver mais
Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.
1266 Ardmore Hwy, 38488, Taft, TN, Estados Unidos
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quality USA made product you can can trust in a Marine environment.
The merchandise is great it came very quickly and the merchandise is very doable. Glad I bought one.
Everything was great except the picture of the motor flush I ordered didn't match what I received. The picture showed water being feed to both sides and the one I received only feed one side. I already owned one like that, but not worth my time to try and return.
Fast service and superior products! Would recommend Vance to anyone.
Amazing customer service! I emailed back and forth with Edward and he helped me find the proper jack plate for my outboard. He was great to work with.
Easy online order system with fast dispatch and delivery.
Very impressed with the Vance bracket construction and finish.
Top marks would highly recommend. Atlantis Marine Ltd
First I ordered the wrong size jack plate. I called customer service and talked directly to a person whom spoke English! He was happy to assist me and did so very fast and was very knowledgeable about their products shipping was extremely fast, and the jack plate is very well built. I couldn't be more happy with my entire purchase experience. I will be a returning customer and whole heartedly recommend them to everyone!
Overall happy with the jack plate. Definitely did what I needed it to do. However, the provided bolts should be longer, especially if they're going to be used with the available brackets. I had to buy new, longer bolts in order to mount the jack plate and brackets therefore wasting some of my money.
They helped me thru the options and super fast service!
Everything about this went off without a hitch. This product was recommended to me by River Ridge Adventures. I ordered it and it shipped out quickly. I had it sent to a very experienced builder who told me it was a perfect fit for my project. Very happy with my first purchase from Vance Manufacturing!
Nothing like working with an American based business! I made an online order for the wrong size bolts so I called to cancel it. They were very responsive and even though the shipping label had already been printed they were able to cancel it with no charge.
Very well designed and manufactured, simple to install and adjust
Great product very good service and fast delivery.
Laura answered the phone 4 time in a row with questions I had👍 you have great products, fast delivery. Thank you Mark B
The Jon boat jack plate shipped quickly, only took 3 days. When unpacked looked like a well made assembly. Had paper work on date made and by who. Plus who inspected and date. Install was not hard to do with basic tools. Mount motor, adjust height I needed, tighten bolts up and ready for a test ride. Happy with the product.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.