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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I first discovered Vanchi at Portobello Market and immediately fell in love with their jewellery. The pieces are really beautiful and unique. What I appreciated just as much was how friendly an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I haven't bought anything from the company, so look at some other reviews if you want information regarding that. I had an extremely good experience with their live chat, where Rajan was very helpful... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Overall good, but for the price I was disappointed with the quality.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered my Vanchi Mia two toned mixed earrings when I saw them on instagram! They were looking beautiful on their instagram page and I just knew the two-toned would go with so much. Since I mix meta... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Born from real conversations and built for real life, Vanchi is where personal stories meet timeless design. Founded in 2023 by fashion industry veteran Yaqi Xu, Vanchi began as a market stall on London’s Portobello Road, where one-on-one moments with customers shaped a new vision for everyday jewellery. Each piece is handcrafted in small batches, inspired by the people who wear them, and made to move with you—effortlessly stylish, endlessly wearable, and always meaningful. Vanchi isn’t just jewellery. It’s connection, conversation, and care—designed to be lived in, not just worn.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

I haven't bought anything from the company, so look at some other reviews if you want information regarding that. I had an extremely good experience with their live chat, where Rajan was very helpful in answering my questions and sending additional information and pictures of the necklace I was looking at.

23 de abril de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much for your kind words!

We’re delighted to hear you had a great experience with our live chat—Rajan will be especially pleased to know his support made a difference. We always aim to be as helpful and transparent as possible, so it’s wonderful to see that reflected in your experience.

If you ever decide to make a purchase, we’ll be here to help every step of the way!

Brunna
The V Team

Avaliado com 3 de um total de 5 estrelas

A little disappointed

Overall good, but for the price I was disappointed with the quality.

30 de março de 2026
logotipo da Vanchi

Resposta da Vanchi

Hi Andreea, Thank you for your feedback—we’re really sorry to hear you felt disappointed with the quality.

We’ve reached out to you directly as we’d love to understand what went wrong and make things right, but we haven’t heard back just yet. Please feel free to contact us anytime at hello@thevanchi.com so we can resolve this for you as quickly as possible.

Your satisfaction is very important to us, and we’re always here to help.

Rajan
The V Team

Avaliado com 5 de um total de 5 estrelas

I am beyond impressed with my…

I am beyond impressed with my purchases, I saw them at a pop up and the woman was so helpful and kind, I wanted all the pieces, and can’t wait to add them to my birthday list, I bought some pieces for myself and for gifts, the quality is amazing and the style is exactly want I was wanting! I unfortunately lost one of my flat back earrings recently after purchasing them, but after DMing Vanchi on insta they were super helpful and generous as they replaced my missing earring and even posted it to me directly, for this they have a customer for life, I really think this brand is the best out there for the quailty and style out offers, many thank Vanchi team !1

30 de março de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much Isabella for this amazing review!

We’re so glad you loved the pieces and had a great experience with us at the pop-up—it means a lot. We’re also happy we could help replace your earring and get you sorted quickly.

Your support truly means everything to us—so pleased to have you as a customer for life! 💛

Chi
The V Team

Avaliado com 5 de um total de 5 estrelas

I have made several purchases with…

I have made several purchases with Vanchi, it’s easily the best customer service I’ve ever experienced. The pieces are super high quality and delivery is exceptionally fast.

27 de fevereiro de 2026
logotipo da Vanchi

Resposta da Vanchi

Thank you so much Andy for your continued support!

We’re thrilled to hear you’ve had such a great experience with both our pieces and service. Providing high quality and fast delivery is exactly what we strive for, so this means a lot to us.

We truly appreciate you being a returning customer 💛

Rajan
The V Team

Avaliado com 5 de um total de 5 estrelas

Beautiful Jewellery and Wonderful Service


I first discovered Vanchi at Portobello Market and immediately fell in love with their jewellery. The pieces are really beautiful and unique.

What I appreciated just as much was how friendly and helpful they were. They were always happy to answer questions and you could tell they genuinely care about their customers.

Even though they are no longer at Portobello Market, I really hope they will open their own shop soon – they truly deserve it. Wishing them the best of luck. I’ll definitely keep coming back to see their new pieces.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much Susan for your lovely words!

We’re so glad you discovered us at Portobello Market and connected with our pieces—it means a lot. Hearing that you felt well looked after is just as important to us as the jewellery itself.

We truly appreciate your support and kind wishes, and we hope to welcome you again soon with new pieces! 💛

Chi
The V Team

Avaliado com 5 de um total de 5 estrelas

Absolutely love the flat back earrings

Absolutely love the flat back earrings, I have 6 pairs now and am waiting for the next celebration to choose the next pair. They have been so helpful with the sizing of the back posts and now I have the perfect fit. Honest, reliable and available to contact company. Would highly recommend.

13 de fevereiro de 2026
logotipo da Vanchi

Resposta da Vanchi

Thank you so much for your amazing support Henrietta!

We love that you’ve built up a collection of our flat back earrings—and that we could help you find the perfect fit. It means a lot to hear you found us helpful and reliable.

We can’t wait to help you pick your next pair! 💛

Chi
The V Team

Avaliado com 5 de um total de 5 estrelas

Recently bought the Pia Crystal Link…

Recently bought the Pia Crystal Link Bracelet in gold at Battersea Power Station and I’m so in love! The quality and design are perfect for everyday. Never taking it off now!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much for your lovely review Ella!

We’re so glad you love your Pia Crystal Link Bracelet—it’s one of our favourites too! Perfect for everyday wear, so we don’t blame you for never wanting to take it off.

Enjoy it, and we hope to see you again soon! 💛

Chi
The V Team

Avaliado com 5 de um total de 5 estrelas

Hello Vanchi❤️

Hello Vanchi❤️
Just a honest feedback about your small business,
I’ve been wearing the bracelet everywhere to the gym, in the shower, and out and about haha, and it still looks amazing. It’s held up perfectly and is honestly so cute. Definitely one of those pieces you never want to take off 🤎 I loved so much that I also got a pair of earrings after some weeks, thanks !

You’re pop up in Battersea is a must when I am around, amazing staff and jewellery ✨

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much for your lovely feedback Lilia! ❤️

We love hearing that your bracelet has held up through everything and is still looking amazing—that’s exactly what we aim for. So glad you loved it enough to come back for earrings too!

It means a lot that you visit us at Battersea—hope to see you again soon ✨

Brunna
The V Team

Avaliado com 5 de um total de 5 estrelas

✨✨💍💍

I recently bought some beautiful silver jewelry at Battersea Power Station Shopping, and I absolutely loved the high quality of the pieces!
Brunna, who assisted me, was absolutely lovely and helpful. I’ll definitely be coming back and highly recommend both the store and Brunna’s amazing service!

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much for your kind words!

We’re so glad you love your silver pieces and had a great experience with us at Battersea. Brunna will be thrilled to hear your feedback—she really is amazing!

We truly appreciate your recommendation and can’t wait to welcome you back soon 💛

Rajan
The V Team

Avaliado com 5 de um total de 5 estrelas

I am completely in love with Vanchi…

I am completely in love with Vanchi Jewellery. I bought the two new pieces from the new collection, the Pia and the mini paperclip, and I wear them every single day. The quality is incredible! Love it so much 😍

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much for your lovely review!

We’re so happy to hear you’re loving the Pia and Mini Paperclip pieces—and that they’ve become your everyday favourites. That’s exactly what we design them for!

Your support means the world to us 💛

Chi
The V Team

Avaliado com 5 de um total de 5 estrelas

Mia Two Toned Earrings

I ordered my Vanchi Mia two toned mixed earrings when I saw them on instagram! They were looking beautiful on their instagram page and I just knew the two-toned would go with so much. Since I mix metals everyday, I always put these on to complete my jewelry. They shipped all the way from the UK to NYC so easily and I was so excited to put them on as soon as I received the package. The quality is amazing and I am glad to have a new everday earring! And Chi and Rajan are amazing, it always makes me happy to have items from people who are passionate about what they do!

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vanchi

Resposta da Vanchi

Thank you so much Simar, glad you love them! Rajan, the V Team

Avaliado com 5 de um total de 5 estrelas

Gorgeous jewellery & lovely founders

I found Vanchi at a market in Angel and the jewellery is stunning! Myself and my sister both bought a ring and love them, haven’t taken them off since and have had so many compliments already. The founder and her partner were so friendly and it was lovely to be able to support their business. We can’t wait to see where Vanchi will go in the future!!

27 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Loving My Real Solid Gold Heart Flatback Earrings 💛

I love these real solid gold heart-shaped flatback earrings! The price is reasonable, and they’re perfect for simple everyday styling. I’ll definitely repurchase them again.

10 de dezembro de 2025
logotipo da Vanchi

Resposta da Vanchi

Thank you so much Beryl for your lovely review!

We’re so happy you love your solid gold heart flatback earrings—they’re such a perfect everyday piece. It means a lot to hear you found them great value too!

We can’t wait to have you back again 💛

Rajan
The V Team

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