AVOID AT ALL COSTS PLEASE!!!!!!!!!! Brought a device APRIL !!!!! JUNE we still have no product or installation. All items and accessories. Paid £500 . Received nothing . Constant chasing of t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
AVOID AT ALL COSTS PLEASE!!!!!!!!!! Brought a device APRIL !!!!! JUNE we still have no product or installation. All items and accessories. Paid £500 . Received nothing . Constant chasing of t... Ver mais
A empresa respondeu
Exceptional service, helpful in teaching me how to navigate the system after its been installed. High quality product with experienced mechanics installing the car play. Have already recommended to my... Ver mais
"VMS is undoubtedly the go-to car media shop for all your needs. Mr. Ray, the owner, and his second in command, Mr. Jay, provide impeccable service. They're honest, kind, and passionate, ensuring ever... Ver mais
A empresa respondeu
Thanks to Usman for fitting in my media system. Absolutely love it! It has made such a massive improvement and looks really good. Usman also did a good job answering any questions I had when trying to... Ver mais
The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!
Bridge View Court, 19 Grange Rd, SE1 3BT, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ray is a great guy, fantastic service and fantastic price! Very knowledgeable guy. After having Apple CarPlay in cars for the past however many years and being told by at least 15 coders that it wasn’t possible to activate, Ray activated it on my car within 15 minutes.
Ray is very professional, efficient, and personable individual - very knowledgeable and I highly recommend him.
Tread carefully…
All seemed well until January (steering wheel controls failed) the company effectively ignored my requests at the time and well life moves on, it’s not my only car etc etc
Now my head unit has died after 14mths, upon contacting the company afresh it transpires they are unwilling or indeed able to service the products they sell and I’m sure it’ll turn out that they are in fact bargain basement Ali-express tat.
Such is life, like I say tread carefully and to rub a little salt into the wound the company flatly refuses to speak with me, hence this review.
Am off to the Jaguar and Audi forums now…
Edited to add subsequent to reply.
You did not offer a discount against a new unit and I quote “We can take £50 from the traditional installation cost of the screen (£160) and offer travel-fee free mobile installation”
2 I did not ask for a free device quote “Any discount? It’s only 14mths old.”
3 for missed communications check your what’s app starting 9th November and then you went quiet on the 9th January.
4 when requesting to speak to a manager the response was and I quote “I've already spoken to him about this, he would tell you the same thing”
As I say tread carefully.

Resposta da Vehicle Multimedia Systems
Really happy they installed flawlessly no exposed wires or anything like that I would definitely recommend!
Where do I begin?
I am absolutely furious with my recent experience having an Android screen, reverse camera, and front/rear dash cams fitted to my car! Immediately after installation, the screen failed to connect to my phone and the car’s entire audio system stopped working, including the reverse sensors and every single noise the car use to make, nothing! Completely quiet. To make matters worse, both dash cams only power on when a door is opened which is completely useless, since they don’t work while actually driving which I thought was the point?
Out of frustration, I looked up the hardware online and found every single component on AliExpress for a fraction of what I was charged. Feeling completely ripped off, I emailed the company to ask about their massive mark-up and wasn’t surprised when they replied: “We could charge 1000% in theory.” That level of arrogance is unbelievable.
I am now over a thousand pounds out of pocket, with an Android screen that failed within 24 hours and dash cams that serve absolutely no purpose. Instead of receiving support, I was met with rudeness and dismissiveness!
If you value your money and sanity, AVOID THIS BUSINESS AT ALL COSTS. They are happy to overcharge for cheap products and clearly don’t care about after-sales support or the quality of their installation.
Just to clarify, front & rear dash cams are £55 on aliexpress. I was charged £170
The android screen is £170 on Ali express. I was charged £430!
I appreciate businesses need margins. But when you’re buying and fitting absolute garbage into peoples cars, you expect a little more quality? Maybe im mad!
I’ll be paying a proper company to rip this utter shit out!!

Resposta da Vehicle Multimedia Systems
Just had my rear parking sensors fitted on my car, Ray and his team (Antony & didn’t catch the other guys name) did a great job I’m so happy they also fitted my new car stereo for me too as Halfords in Portsmouth wouldn’t do it, being an old car it needed new wiring too and the guys gave extra time to get it done for me, great guys I’m pleased with the work would highly recommend, I’ll definitely use again
Michelle
A seamless experience all around. The Customer Service team was outstanding, offering clear advice on the product and the delivery process. Once the screen arrived on schedule, installer Ray was fantastic. He was efficient, completing the installation in just over an hour, and took the time to walk me through the new system's features. The price may be on the higher end, but the exceptional service and expertise make it a great value.
Got a reverse camera fitted by Vehicle Multimedia Systems that I bought from Amazon on a car more than 20 years old. They came to me, fitted the camera and tidied up the wiring in my car with no fuss, finished within 25 mins. Very good pricing. 10/10 would recommend
good people to deal with. Experts in there field. Painless process
The system arrived with the technician after a very long delay due to chasing the order and a date for the installation of the unit.
The system itself, after being fitted, looks nice, but the buttons stick at times.
The touch screen could be more intuitive and have a faster response, but in conclusion, having apple car play, a navigation system and internet connectivity, is better than nothing.
I wish I also received a manual with instructions as it’s hit and miss trying to operate the system without really knowing what things do, regarding navigating the system.
Great service, very thorough and was great at explaining what the next step to do.
Also an instant read out sent to my phone.
The lads turned up on a Saturday afternoon to install a aftermarket HUD unit on a brand new model Y 2026 Juniper Tesla and did a fantastic job. Saved lots of time and very professional. I’ll use them again happily! (BTW the AMD and wiring is on the driver side, right side, unlike the older model Y which was on the left!)
Excellent company and engineers did a superb job fitting the unit..thank you
These guys know their stuff. I recommend using VehicleMultimedia System. My car’s new upgrade with a Tesla screen makes my car unique and special. Ray and his team are polite, dedicated and efficient at what they do.
Fantastic service, great job. Totally recommend this company & their service. Thanks “5stars”
CarPlay replacement screen and full backward integration to Jag F-Type MY15 model - works perfectly and updates the car to feel fresh and contemporary
Bought a CarPlay unit for my 2013 BMW 5 series (F11). Unit works great. Simple to fit but fitting was offered if you don’t feel like removing parts of the dash. This is the first time I’ve tried one of these CarPlay boxes and I’m really impressed. First time using wireless CarPlay too! Cheers!
Found VMS online and couldn’t be happier. Added CarPlay to my Toyota Yaris, really helps having navigation on the screen and avoid faffing around with my phone on the holder. Great experience with the sales agent to the engineer fitting the product. Thanks again!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.