Veil Cosmetics Avaliações 

48
•
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered this in June, it is now Sept 28th. There is no contact information, the web address is invalid. the customer service one as well. Do Not Order from this company.

Avaliado com 1 de um total de 5 estrelas

Horrible Customer Service. I ordered my product on June 16 and it’s July 6th and I cannot get any notification that the product has been processed or shipped. Credit card charge upon order. Their cust... Ver mais

Avaliado com 5 de um total de 5 estrelas

I use the Veil Sunset foundation and usually purchase from an online store in the UK (I live in Australia). I absolutely love this foundation. Unfortunately it was unavailable from my usual store, so... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed an order weeks ago. I have ordered once before and received my order but this time there had been no notice that anything had been shipped, I’ve contacted customer service twice and had no resp... Ver mais

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza
  2. também em
  3. Atacadista de Cosméticos

Escrito pela empresa

If you’re looking for makeup to mask your face, we suggest you move right along. Here at Veil, we’re on a mission to get you loving your skin again, and that starts with our range of weightless, breathable complexion products. We’re not in the business of hiding your natural glow—we’d rather our products do the work to enhance it instead. At Veil, we’re obsessed with the no-makeup makeup look and know our line of vegan, cruelty-free, featherweight products will help you get there with minimal effort.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 5% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(48)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing products and outstanding customer service!

I’ve been using their concealer and foundation for a while now. They look so natural on my skin, feel lightweight, and last all day. I once had a question about my order and their customer service responded quickly and helped me right away. What makes it even better is that their products are vegan and cruelty-free, which is very important to me. It really strengthened my trust in the brand. Truly a rare find—highly recommended!

12 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love Veil Cosmetics

Absolutely love Veil Cosmetics! 💕
The concealer is a game changer — smooth, natural, and lasts all day. The foundation feels so light on my skin but still gives great coverage.

I had a small issue with my order and their customer service was on it immediately. So friendly and helpful.
Can’t recommend them enough!

12 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This concealer is amazing

This concealer is amazing! This has become a daily staple for me. The built in brush makes application and blending easy. And ladies over 50 like me- here’s a tip… use this in the corners of your eye- upward and outward to give a lifting look in the right places. The matt balm is also great. I love a sun kissed look but when it becomes greasy shiny looking by the end of the day this is just what I reach for to keep my face looking refreshed and glowing without that greasy look. I put this on at the end of the day when running from work to social events and it’s just what I need. Loving my Veil!

10 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EXCELLENT EXPERIENCE WITH VEIL COSMETICS

I had a chance to order both the concealer and foundation. The quality of both products is amazing. Very skin friendly. Moreover, the customer service was excellent from the time of ordering until receipt. I had some questions to ask and I got the reply immediately. I highly recommend. Thank you Veil Cosmetics.

11 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered the wrong product but Veil were super helpful - thank you.

I ordered the wrong product, which of course was super annoying and frustrating as it was my fault. I thought that was it. I'd have to throw it away when it arrived.

On the off chance I emailed customer service shortly after the mis-order and explained the situation.

A wonderfully helpful person came back to explain the situation and offer me some solutions. They were very helpful and came back to to check afterwards if everything had been resolved.

I absolutely adore Veil Cosmetics and this experience has made me love them even more. Thank you so much!

10 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful customer service

I placed an order 11 days ago and have not received the product. I received an email stating it shipped but it has stayed in pre-shipment status since then and I cannot get a response from the company. I have emailed them several times, sent a facebook message and instagram message and no response. HORRIBLE CUSTOMER SERVICE. I can't even cancel my order since they are so bad.

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Appalling Service

I usually purchase my Veil products through a British online store and receive it in Perth Australia, in about 10 working days. However, as that company is no longer able to sell Veil, I went straight to the source. Unfortunately, they did not have the concealer I desperately needed in stock but I placed the rest of my order and waited eagerly for the products to arrive. That was over a month ago. According to tracking information, my products have received a shipping label but have yet to leave the country. I have contacted customer service who got back to me over a week later saying some of their emails were going to spam but assured me my package would arrive in priority post. That was weeks ago. So I’m out of product and out of pocket. I should have tried the alternative product offered by my original seller at a discount price. Beyond disappointed.

24 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GREAT Customer Service

I have been waiting (im)patiently for Veil Concealer to be available in shade 2N. I actually got an email telling me it was NOW available!!! I know of NO company that actually follows up on requests like that! When I placed my order, I saw that shade 1P was on my receipt. I immediately contacted Customer Service and received a VERY prompt email saying that the shade 2N was ordered and they would check into why my receipt said 1P!
I really appreciate prompt and courteous customer service...who doesn't?

13 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I want to cancel this subscription

I want to cancel this subscription. I no longer want to use this product. It stated in the subscription that I could cancel at anytime. This is false advertising. I will be contacting my credit card because this is fraud. I will also let people know about your fraudulent practices.

15 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

I’ve still not received my order

I’ve still not received my order. I have received a free gift with no concealer that I actually ordered. Have contacted customer service and heard nothing. Super disappointing service.

15 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

I ordered two products totaling $84 and…

I ordered two products totaling $84 and after initial order I never heard anything on my order or delivery for two weeks. I attempted to call your customer service line BUT THERE IS NO CUSTOMER SERVICE PHONE NUMBER WHICH IS RIDICULOUS SO I HAD TO EMAIL INSTEAD. 2 days later I got a response about some bs regarding a new shipment plant or something and order would be shipped out soon. But it wasn’t until a week later then when I got it it only had one of the two items in the package that I had already paid for! So I had to email AGAIN AND GET ANOTHER RIDICULOUS EXCUSE AS I ASKED FOR A REFUND FOR YET ANOTHER MISTAKE ON VEIL’s part. I will not order from you again. Terrible customer service and process you have!

15 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

I cannot live without this product

I cannot live without this product! It glides on so smoothly and doesn't cake and blends perfectly with my olive skin colour (medium N3), it stays put throughout the day.
I have used this product going on 8 years now. I now live in Germany and have always had this shipped from a company in England but they no longer stock this so have had to go direct to the company. Now I just have to order a bit earlier because it takes longer to ship from the USA and I have to pay import duty but it's well worth it. I have tried a number of other brands to try and keep costs down but have found nothing on paar with this.

13 de maio de 2024
Avaliado com 4 de um total de 5 estrelas

Love this product!!

Would have been 5* only my package never moved for nearly a week and then messsged them, once I did they sorted it out and my parcel arrived within a couple of days.
I do love this product and at the moment it’s not available in the U.K anymore, do shipping is quite expensive.

26 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

the Veil Sunset foundation

I use the Veil Sunset foundation and usually purchase from an online store in the UK (I live in Australia). I absolutely love this foundation. Unfortunately it was unavailable from my usual store, so I searched the company. I placed an order then was advised issue with international shipping. They promptly refunded me. A few weeks later my original order arrived at no cost. I was so surprised! I sent a heartfelt thank you to the Veil team. Can’t get better service than that! I think I might keep ordering directly now. Many thanks team.

16 de março de 2024
Avaliação não solicitada

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