vertumotorcycles.com Avaliações 

273
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Ver mais

Avaliado com 5 de um total de 5 estrelas

My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de motocicletas
  2. Concessionária de veículos motorizados

Sobre vertumotorcycles.com

Escrito pela empresa

At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.

Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.

Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.

We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.

As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.

If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(273)

232 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Vertu Ducati Sunderland

In December 2025, I purchased a 2025 model Ducati Multistrada V4 Pikes Peak from Vertu Ducati Sunderland having been alerted to an advert on Biketrader. I had been looking for a ‘one size fits all’ motorcycle that would replace 3 good bikes that I owned. I submitted an online communication request and was subsequently contacted by one of their sales team, Neil Coates. Neil provided a very professional and comprehensive service from start to finish. I believe that to achieve successful outcomes, you need to demonstrate good communication skills and attention to detail. He was attentive and established a good understanding of my needs during the negotiation stage, which resulted in the purchase of a very expensive motorcycle and additional accessories. In the past 44 years of riding and owning a vast range of motorcycles, I’ve had occasion to engage with many sales professionals. Neil is one of very few I would recommend. A true professional. If you’re in the market for a Ducati motorcycle, give him a call.

20 de dezembro de 2025
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

Richard and R1250RT

Richard, and the whole experience , was very high quality indeed

In 40 years of motorcycling...the best I have come across

24 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Excellent

The whole process was very easy and Michael was excellent always contacted me when he said he would. I loved the video not sure how many times i watched too many probably.
Definitely recommend, excellent service

23 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Luke at Stockton is a very good sales…

Luke at Stockton is a very good sales person to deal with. The welcome we received and the deal he put together was better than Honda Newcastle by a long way. Once again thank you for your service and professionalism and courtesy. The delivery process was seamless. Kevin was polite chatty and so friendly it was a pleasure to speak with him. The communication and “progress” calls are very well received. Chris was also very understanding when paying the balance. He promised a text when monies had been received and sure enough a call and a text is what I got. Thank you this will not be my last bike from yourselves.

23 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you so much for your kind words! We are so happy to hear that Luke, Chris & Kevin were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Great communmw s1000rnication from salesmen and…

Great communication from salesmen and very knowledgeable bike was prepared to a high standard and delivered to my door

21 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

Worth a visit.

Top notch experience at Grantham branch, popped in Monday for a bike, extra bits put on Tuesday, bike delivered Wednesday. I’ve been before and bought a bike and it’s always been a 5 star service. Cheers Adam for your help, for me I can recommend them highly. Thanks.

22 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you, Nick, for your fantastic 5‑star review. It’s brilliant to hear you had such a top‑notch experience at Vertu Honda Bikes Grantham, from popping in on Monday to having your bike delivered by Wednesday. We’re delighted that Adam and the team once again provided the high level of service you’ve come to expect. Your continued trust and recommendation mean a great deal to us. Enjoy the new bike, and we look forward to seeing you again. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

Just purchased a new 1300GS from Vertu…

Just purchased a new 1300GS from Vertu Sunderland. Very easy smooth process helped along by Steve Brown.
Regular updates, some discounts on the new bike and a fair trade in made it an easy choice especially with full luggage thrown in as a part of the deal.
Wouldn’t hesitate to buy again from this dealer

20 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Good afternoon Stephen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Avaliado com 5 de um total de 5 estrelas

Vertu BMW Shipley

Vertu BMW Shipley, very friendly, helpful reception and bike sales staff. We are delighted with our BMW F900R purchase and Honda trade in experience.
Thank you.

16 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

The team vertu honda motorcycles made…

The team vertu honda motorcycles made buying my new motorcycle a pleasure. They made everything easy and straight forward and always asking if theres anything else they can do for me. Adam did a fantastic job at looking after me and even now I have left the dealership has said he is there for the future to help if I need him.

16 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Ducati Monster 937 ND74UVW

From speaking on the phone to visiting the showroom at Ducati Sunderland Neil Coates was very attentive & answered all my questions & filled me full of confidence with his knowledge, Very easy going & no pressure, How a purchase should be. A big thank you to Neil & all at Ducati Sunderland.

10 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Hi Mark. Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Top place to visit

Top place to visit . Purchased a new bike no pressure just reassurance time to think and take in the purchase. Adam guided me without a hard sale. Delivery was quick and supplied by an equally professional guy with lots of knowledge and experience thanks

10 de janeiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Excellent service

I have now bought 3 bikes from Vertu Stockton and on each occasion the service and support has been excellent. I would thoroughly recommend them to sny prospective buyers.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vertu Honda Stocktonfirst rate

Without doubt Vertu Honda Stockton, were excellent to deal with. From my first enquiry right through to delivery of my bike was first rate. I've bought many bikes over the years both privately and through dealers and it's my opinion Vertu have been the best. The bike price was very competitive. I got a detailed video as I stay some distance away. Communication was good all the way through. The bike was delivered right on time as arranged. It is in immaculate condition as described. All paperwork was spot on. If you are looking for a bike and like me was a bit nervous buying without physically seeing the machine then I can absolutely recommend them.

14 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

Had an excellent experience from start…

Had an excellent experience from start to finish ,Stephen the salesman was really friendly and helpfull, keeping me well informed every step.

9 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

Vertu BMW motorad @Sunderland must be…

Vertu BMW motorad @Sunderland must be one of the best motorbike dealers going. Not just with regards to their products and range of bikes but their customer service. Its something about their staff that just pulls you in, they are warm friendly and not too pushy. Keen to get a sale obviously but not at the expense of stepping over the line. I've bought 4 bikes off them now over the last 10 or so years, prior to that I had some real questionable and stressful dealings with other dealers, not the case with Vertu Sunderland. I wouldn't go anywhere else (unless I change brand) and Rob Fleming in particular was a real pleasure to deal with

8 de dezembro de 2025
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

I had the best experience one can ever…

I had the best experience one can ever have!
Im new to the motorbike world, and i found a bike online on the website i wanted. They were happy to invite me in for a view and what a great customer service i experienced from the start! They where happy to talk about everything, friendly, fun, relaxed! There was never any pressure. I went home to have a think and contacted them again, had a second view and made my decision.
They made the whole process very smooth, great communication, better then most i would say. Very kind. Very understanding, very helpful!
I loved the whole experience and ofcause i love my bike! My very first bike! I collected my bike yesterday, as they kept it for me over the Christmas, allowing me time to get a cover and other necessary things in the meantime.
As a business owner myself I highly value customer service and I would give my customers the same feeling as I was given here. I'm very confident that we will be back in the future, as my partner is looking into getting one for himself one day.
Thank you so much for everything!
If you are looking into getting a motorcycle, look no further! This is the place for you!

3 de janeiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Good afternoon Sabina. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, personal and helpful .
Couldn’t ask for a better service.
Even in any moments of difficulty, an attitude of “it’s not about having a problem, it’s about what you do when you have one” creates great customer experience.

23 de dezembro de 2025
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Good morning, Chris .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Avaliado com 5 de um total de 5 estrelas

Vertu Honda Grantham - recommended

Big thanks to Dave Atkin at Vertu Honda Grantham for sorting me out with a new Honda ADV350 scooter. He negociated a great deal involving a trade in and was extremely helpful throughout. I have bought bikes there before, used their parts annd service departments and have always found them professional and helpful.

23 de dezembro de 2025
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

a joy to deal with

Michael was a joy to deal with, made the whole transaction so effortless despite myself been at work and hard to reach, lovely little walk around video before purchase, would totally recommend

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff

Friendly and helpful staff. Hassle free buying experience

19 de dezembro de 2025
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Good morning Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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