Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Ver mais
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Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Ver mais
A empresa respondeu
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Ver mais
A empresa respondeu
I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Ver mais
My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Ver mais
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Respondeu a 85% das avaliações negativas
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Jonny was a superstar from the moment I walked in to the show room he made the whole process a dream from the test ride to ordering the fantastic bike. Only the day I picked up the bike Barrie was also amazing and due to a communication breakdown from Rebecca he was put on the spot as I was told to be there at 10am from Rebecca but he was told 3pm .. a bit frustrating for not just me but Barrie .. but in the end all was good and I rode the machine home then went on holiday and can’t wait to get back and get out for a nice ride (hope the weather continues) thanks BMW
I bought a BMW R1300GS in December with 1700 miles on the clock from another BMW dealer close to where I live. I was on my 1st tour of the north east and an amber oil warning light came on during the ride. I followed the instructions on the screen and checked the oil level, which was fine and carried on with my journey, however the caption came on again. Being over 200 mile from my own BMW dealer I needed confidence in my bike to carry on with my trip. I contacted BMW Motorrad Sunderland and asked for advice. David Thompson (Serivce Manager) was a great help, they took my bike from me ran a diagnostic check on the bike. The result was an intermittent fault on a sensor, they advised me to return to my local dealer when I returned home. I carried on with my trip and I have since returned home safely, although the caption came on a few more times. A special mention must go to Jonny Bland, David Thompson and of course the service technicians (names unknown) for all their help.
Excellent service - Lovely people - responsive and attentive

Resposta da vertumotorcycles.com
Easy to deal with, Tom was very helpful and knowledgeable. A straightforward experience

Resposta da vertumotorcycles.com
Visited Vertu Honda Stockton.
Excellent experience.
Kenn, Michael and all of the staff are great to deal with.
Very knowledgeable about the bike they have in.
Nothing is too much problem for them.
I would highly recommend them.

Resposta da vertumotorcycles.com
Excellent customer care from Michael at the Stockton branch
He even detailed a safe route home using back lanes as I hadn't rode a motorcycle for 20 years

Resposta da vertumotorcycles.com
Having purchased 20 motorbikes over over 30 years, I thought it was about time I got a 21st! I visited a few dealerships with some awful customer service and then, having never had a Honda -ever- during my many years of riding- I visited the a Honda Vertu dealership in Grantham. Oh my word! Hands down this has been THE best motorbike buying experience ever! By miles!
Adam introduced himself after a few minutes of me browsing. Without any hassle or stalking, he allowed me time and space to look at the great selection of bikes. He happily offered to take bikes from their parked positions to allow me to sit on each one. His knowledge of the stock was second to none in terms of depth of specs and history! Absolutely brilliant and this gave me even more confidence in the potential of buying a Honda. I found a CB1000R which ticked every box I had expected in a bike. I was looking for a new riding position from my usual sports bikes, but with great power, handling and reputation! The bike was absolutely spotless! I thought it was brand new before Adam told me its age and mileage! Anyway, that was that! Bike bought, the deal was amazing and the bike is just fantastic! I am so very pleased with it and my purchase.
Thank you Adam, truly the most perfect salesmanship with the added bonus of such brilliant knowledge of the bikes. The admin was slick and seamless, much of it electronic. I selected a pickup day and time. On arrival the bike had been prepared and was ready (inside away from any chance of anyone sitting in it or it catching a rain cloud!).
The handover was detailed and at a pace which was perfect.
I have already received the ownership documents via DVLA 2 working days after riding the bike home!
The bike is just amazing! A-Mazing! Love it.
Thank you Vertu, thank you Adam! Such a great experience, my wife is already looking to buy her next bike from this dealership!

Resposta da vertumotorcycles.com
Staff are very helpful and knowledgeable, and the product is the best!

Resposta da vertumotorcycles.com
Everything was sorted for when I got there Dave was very helpful sent a good video before I went to pick up my new to me bike and made sure I was happy with everything before I left for home

Resposta da vertumotorcycles.com
Outstanding customer care
From ducati sunderland
Picked up from my hotel in the morning
My bike was prepared and fully fueled for my journey home
Everyone I spoke to at the dealership were extremely helpful and professional especially Steve
Cheers all

Resposta da vertumotorcycles.com
Helpful as ever in the changing of my bike, as I bought a r1300gsa but struggled with the height, so after only 5 weeks I ask to change to the r1300gs
Barry Silverthorne again worked it all out for me and everyone at BMW Motorad Sunderland enabled me to change over in 2 days
Great service as ever.

Resposta da vertumotorcycles.com
I’ve used vertu twice now and both times the service has been great. My recent part exchange for a Honda Forza was really smooth and found Adam to be helpful, friendly and very good.
I’d recommend Honda vertu Grantham.
Thank you.

Resposta da vertumotorcycles.com
Excellent service, friendly & professional including delivery

Resposta da vertumotorcycles.com
The team at Honda were fantastic from the moment I walked in the door. Adam was helpfully and knowledgeable and helped me find the perfect bike.

Resposta da vertumotorcycles.com
Brilliant service from start to finish mr Steven brown couldn’t do enough for me would highly recommend love my bmw r 1250 te exclusive

Resposta da vertumotorcycles.com
What a great experience buying a bike from Vertu Honda, Stockton. The service and attention from my initial enquiry to collecting the bike was second to none. Kenn and Chris were friendly, helpful and supportive throughout the process. I had spotted the bike I wanted, and I was able to specify a couple of additional requirements, which were addressed to my total satisfaction. I had to travel over two hours to collect the bike, so everything needed to be just right when I got there. I was absolutely satisfied with the whole buying experience and would wholeheartedly recommend buying your new or used bike from these guys. Oh, and to top it off, I collected the bike on 'free butty' day!

Resposta da vertumotorcycles.com
Dave Atkin at Vertu Grantham was helpful, efficient, friendly and accommodating. Thank you, Dave, very much appreciated.

Resposta da vertumotorcycles.com
Collected my new F800GS from Vertu Shipley yesterday. I was dealt with by Oliver who was excellent throughout. He went through all the stages professionally and thoroughly. His demo of the new bike was very good. The two people I dealt with regarding the purchase were very helpful in getting me the package I wanted. Not at all pushy, unlike Car Sales. A very professional, friendly top quality service throughout. Thanks to all at Shipley

Resposta da vertumotorcycles.com
Had a perfect experience of Vertu Stockton. Attentive and supportive throughout and excellent customer service. Shout out to Luke, who was top draw throughout.
Many thanks

Resposta da vertumotorcycles.com
Just bought an F 900r from Vertu Shipley. Amazingly it was a smooth experience considering there was only one sales person in, the day I did the deal. The staff do a great job considering the pressure they are working under.
I had a great hangmdover from Rick. Unfortunately one of the only members of staff left from the Alan Jeffries dynasty.

Resposta da vertumotorcycles.com
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