vertumotorcycles.com Avaliações 

273
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Ver mais

Avaliado com 5 de um total de 5 estrelas

My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de motocicletas
  2. Concessionária de veículos motorizados

Sobre vertumotorcycles.com

Escrito pela empresa

At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.

Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.

Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.

We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.

As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.

If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(273)

231 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I just want to leave a quick note on my…

I just want to leave a quick note on my experience with Vertu BMW Shipley
From the first moment me and my wife walked in to the show room we were meet with warm friendly greetings.
Richard came over and asked if we needed anything with no pressure whatsoever and any questions we had were answered efficiently.
We bought a new bike that day and the difference between BMW Shipley and other bike showrooms is stark (Ducati Leeds take note)
Thank you again Richard Watson and Karen in sales support

6 de março de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Thank you for taking the time to share your experience with Vertu BMW Shipley. We’re delighted to hear that you and your wife were welcomed with friendly greetings from the moment you arrived, and that Richard provided helpful, no‑pressure support while answering all your questions so efficiently.
It’s wonderful to know you chose your new bike the same day, and we truly appreciate your kind words about the standout service from both Richard Watson and Karen in Sales Support.
Your feedback means a great deal to the team.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Ducati Sunderland

Very easy process and very quick did the deal on Sunday and bike ready to go on the Tuesday, very pleased with my purchase and would return to this dealership, Steve was helpful and responsive

1 de março de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for sharing your feedback. We're really pleased to hear how smooth and quick the process was for you — from agreeing the deal on Sunday to having the bike ready by Tuesday. It’s great to know you’re happy with your purchase and that Steve was helpful and responsive throughout.
We appreciate your recommendation and would be delighted to welcome you back in the future.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Excellent customer service thanks !

6 de março de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Good afternoon,

Thank you for your review. I’m really pleased to hear you received excellent customer service — that’s great to know.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

David and Honda Grantham team from part…

David and Honda Grantham team from part xchange to picking new motorbike 100%.. Service and paperwork made easy.

5 de março de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Good afternoon Peter,

Thank you for your great review. I’m really pleased to hear that David and the Honda Grantham team made the whole process smooth from part‑exchange through to collecting your new motorbike. It’s fantastic to know the service and paperwork were made easy for you.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

I've bought many bikes from BMW…GSA1300

I've bought many bikes from BMW Motorrad but the best experience has been with Motorrad Vertu Shipley.

Fantastic friendly service and after sales help too.

3 de março de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that, despite having bought many bikes from BMW Motorrad over the years, your best experience has been with the team at Motorrad Vertu Shipley. Delivering friendly service and strong after‑sales support is something the team takes great pride in, so your feedback really means a lot.
We truly appreciate your trust and look forward to supporting you with many more great experiences in the future.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

This is the third bike I Have bought…

This is the third bike I Have bought from Vertu Shipley. On each occasion Rick has made the whole process seamless for me, a great product and great service.
I also have to give Karen a mention in the back office who sorted the speedy registration of the bike to ensure a quick turn around.
They are both highly professional and a credit to themselves and the business.

5 de março de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that this is your third bike from Vertu Shipley and that Rick has consistently made the whole process seamless for you. Delivering great products alongside great service is exactly what we strive for, and your loyalty means a great deal.
I’m also pleased that Karen’s efficiency in the back office helped ensure a quick turnaround with the registration. Both Rick and Karen take great pride in their work, and they will be delighted to know their professionalism has made such a positive impression.
Thank you again for your continued trust and support.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

ADV 350

Big thank you to Adam and everyone at the Grantham dealership. Picked up my new bike yesterday and I am over the moon with it. Adam could not have been more helpful and the whole experience from start to finish was outstanding. Cheers mate :)

4 de março de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Hi Ken,
Thank you so much for taking the time to leave such a brilliant review. We're delighted to hear how pleased you are with your new ADV 350 — it’s fantastic that you’re over the moon with it!
Adam and the team at our Grantham dealership will be thrilled to know they made your experience outstanding from start to finish. Your kind words and appreciation really do mean a lot.
Wishing you many enjoyable and safe rides on your new bike. Cheers! 😊
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

From the beginning to the end the…

From the beginning to the end the service was second to none.
The sales team was very helpful .
Would recommend these guys to anyone.
Thanks for your help see you in a couple of years for my up grade.

3 de março de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Hi Jonathan,
Thank you for leaving such a fantastic 5‑star review. We're delighted to hear that your experience from start to finish was second to none. It's great to know the sales team were so helpful and made the process smooth and enjoyable for you.
We really appreciate your recommendation, and we’ll look forward to seeing you again in a couple of years for your upgrade.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Vertu Motorrad…

I’ve been using Vertu Motorrad Sunderland for several years now, and every experience has been absolutely fantastic. The service is consistently first‑class — no pressure, no pushiness, just genuine support from people who clearly care about what they do. They always give you the time you need, and nothing is ever too much trouble. Any question you have, they’re right there with helpful, honest advice.
Steve has been my main point of contact throughout, and he’s been outstanding. Knowledgeable, friendly, and incredibly easy to deal with, he’s made every visit a pleasure. I can wholeheartedly and enthusiastically recommend both Vertu Motorrad and Steve — they truly set the standard for exceptional customer service.

1 de março de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Hi Derek,
Thank you for your fantastic 5‑star review. We’re delighted to hear that you’ve consistently received first‑class service from Vertu Motorrad Sunderland over the years. It’s great to know the team’s genuine, pressure‑free support has made every visit a positive experience.
Steve will be especially pleased with your kind words — his knowledge and friendly approach truly make a difference.
We really appreciate your continued loyalty and your wholehearted recommendation.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

I spotted the Honda Goldwing on Sunday…

I spotted the Honda Goldwing on Sunday afternoon, reserved it and visited Grantham on the Monday morning to view it. I met Adam Corney, he knows everything about these bikes which was very reassuring, I traded in my Triumph Rocket 3. Thanks Adam for all your help and making it all go so smoothly

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Hi Bob,
Thank you for your fantastic 5‑star review. We're delighted to hear that your experience at Vertu Honda Bikes Grantham went so smoothly. It’s great that you found the Honda Goldwing you were looking for and that Adam’s knowledge and support reassured you throughout the process.
We really appreciate your kind words and are pleased the trade‑in and purchase were handled to your satisfaction.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

BMW S1000R

I recently bought a brand new S1000R from this dealership, I had the pleasure of dealing with Stephen throughout. He was great from start to finish, making sure I was happy with everything without pressuring me at all. Gave me a great Part Ex deal and matched a deal from another BMW dealership on the S1000R. Throughly happy with the whole process, I never actually went to the dealership so communication was key and Stephen certainly kept me informed every step of the way.
Would certainly recommend this dealer… for the ride!

25 de fevereiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for your fantastic review. We’re really pleased to hear you had such a smooth and positive experience when purchasing your new S1000R. It’s great to know Stephen looked after you so well from start to finish — keeping you fully informed, never applying pressure, and ensuring you were happy with everything throughout the process.
We’re delighted he was able to offer a strong part‑exchange deal and match the offer from another BMW dealership. It’s brilliant to hear that the whole experience was seamless, even without visiting the dealership in person.
Thank you for the recommendation — enjoy the ride!
Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

purchased a lovely motorcycle from…

purchased a lovely motorcycle from theses guy. couldn't have gone any better. The salesman Chris took me through the sale with utter professionalism. From start to finish. The bike was delivered on time and the driver Kevin went over the bike and showed me every thing i need to know including the paper work. Overall a fantastic experience. will defiantly deal with these guy again.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Hi Bill,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your motorcycle purchase from Vertu Honda Bikes Stockton couldn’t have gone any better. It’s great to know that Chris guided you through the sale with complete professionalism from start to finish.
We’re also pleased that your bike was delivered on time and that Kevin took the time to go through everything with you, including all the paperwork. It’s wonderful to hear the whole experience was so smooth and enjoyable.
Thank you again for your kind words — we’re thrilled you’d happily deal with us again!
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Getting first motor bike

Ian was very helpful & made the purchase procedure very easy Kept us informed all the way Was delivered on day promised Would definitely recommend Honda Gratham

25 de fevereiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Thank you for your kind review. I’m delighted to hear Ian made the whole process easy and kept you informed throughout. It’s great that your car was delivered on time and that you’d recommend Honda Grantham.
Kind regards, Keith

Avaliado com 4 de um total de 5 estrelas

Communication and the service I to was…

Communication and the service I to was good from start to Finnish. Steven was always help full.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Thank you for your review. We're pleased to hear that the communication and service were good from start to finish, and that Steven was always helpful throughout the process. We really appreciate your feedback.
Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, great people, would definitley recommend.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Hi David,
Thank you for the brilliant 5‑star review. We’re really pleased to hear you received excellent service and found the team great to deal with. We truly appreciate your recommendation.
Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

Fabulous dealer with the customer at heart

Phoned and spoke to Michael ref a used R1250GS Adventure. Michael was professional, helpful and did a great deal. When I went to see the bike, there was some corrosion on the swingarm and diff that was not in keeping with the rest of the bike that was immaculate. They spoke to BMW and fought my case for getting it sorted and then installed it, making the bike perfect.
I really can’t express how brilliant all the staff were to deal with and based on my experience I would highly recommend them.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Hi Phillip,
Thank you for the fantastic 5‑star review. We’re really pleased to hear how well Michael looked after you throughout your enquiry and purchase. It’s great to know he was professional, helpful and able to secure a great deal for you.
We’re also delighted that the team acted quickly when you spotted the corrosion, working with BMW to get everything resolved and ensuring the bike was absolutely perfect for you. Your praise for the whole team means a great deal, and we truly appreciate your recommendation.
Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

Ducati Diavel service at Ducati Sunderland

Having moved up to the Northumberland area recently from the Manchester area I booked my Ducati Diavel in with Ducati Sunderland for it's first (minor) service. And I have to say I was very impressed with their customer service from start to finish.

Mick Clements' service team, and in particular Stu Turner who actually serviced my bike, really took care of me and my bike, keeping me informed every step of the way........and to put the icing on the cake it was returned looking like new.

Thanks Mick and Stu! You've done Ducati proud! Keep up the good work!

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta da vertumotorcycles.com

Hi T Di Stasi,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your first service experience with Ducati Sunderland was so impressive. It’s wonderful to know that Mick Clements and his service team — especially Stu Turner — took such great care of both you and your Ducati Diavel, keeping you informed throughout the process.
Hearing that your bike was returned looking like new is brilliant, and the team will be thrilled to know they made such a positive impression. Your kind words and encouragement truly mean a lot.
Thanks again for taking the time to share your experience — you’ve certainly made their day!
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Purchased an R1300GS through Vertu…

Purchased an R1300GS through Vertu which was smooth and pleasant as a transaction, collected the bike as agreed with no issues at all, Robert couldn't be any more helpful, highly recommend the company.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Thank you for your review. We're delighted to hear your R1300GS purchase was smooth and pleasant, and that Robert was so helpful throughout. We really appreciate your recommendation.
Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

Excellent service

From start to finish Lewis was excellent working professionally and friendly to get me to a deal I was happy with. My bike was delivered as promised and in exactly the condition it was described as. I will definitely use these guys again.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Good morning Patrick,
Thank you for your great review. I’m really pleased to hear that Lewis looked after you so well from start to finish, working professionally and in a friendly way to get everything just right for you. It’s fantastic to know your bike arrived exactly as described and right on time.
Hearing that you’d happily use the team again is brilliant feedback.
Kind regards
Dean

Avaliado com 4 de um total de 5 estrelas

Nice guys very helpful they know their…

Nice guys very helpful they know their stuff easy to deal with would recomond them decent price as well

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da vertumotorcycles.com

Resposta da vertumotorcycles.com

Good afternoon David,

Thank you for your review. I’m really pleased to hear you found the team helpful, knowledgeable and easy to deal with. It’s great to know the pricing felt fair and that you’d recommend them.

Kind regards,
Dean

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