Great service from Lilly Fitzosimon she was helpdul from the start to the end of my entire car deal. Thank tou for making it special. All of the staff at Leicester vertu motors are very helpful 👍... Ver mais
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Bought a fantastic car from Toyota Leicestershire- great value Sonia who looked after us from start to finish was amazing - she was friendly so helpful patient and made you feel at ease- nothing wa... Ver mais
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Sonia made me feel relaxed when I test drove an automatic car for the first time . She explained everything about the buying process and kept me informed until I could pick up . Thank you , highly rec... Ver mais
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Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Toyota Leicester
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
129 Welford Road, LE2 6BE, Leicester, Leicestershire, Reino Unido
- 0330 012 2414
4,7
Excelente
161 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought a chr from leister Toyota over…
Bought a chr from leister Toyota over the phone dealt with Sonia who answered every question I had new the product very well,I had to travel 100mls to get it but was ready in two days exactly as Sonia described,she is a real star
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for sharing your experience. We’re delighted to hear that your purchase of the C‑HR through Toyota Leicester went so smoothly. It’s fantastic to know that Sonia provided clear, knowledgeable support and was able to answer all your questions with confidence.
Travelling 100 miles is a big commitment, and we’re pleased the car was ready within two days exactly as Sonia described. Your kind words about her mean a lot — she truly is a star, and we’ll make sure your feedback reaches her.
We hope you enjoy every mile in your new C‑HR. If you ever need anything further, we’re always here to help.
Kind regards,
Matthew
Jas was excellent patient and very…
Jas was excellent patient and very informative
3 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Hi Maggie,
Thank you for leaving us a lovely 5‑star review. We're delighted to hear that Jas provided excellent service and that you found them patient and very informative throughout your visit. They’ll be so pleased to know their support made your experience a positive one.
We really appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Liza
Very helpful staff
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Hi Angela,
Thank you for the lovely 5‑star review. It’s great to hear you found the staff so helpful — the team will really appreciate your feedback.
Kind regards,
Kerry
Excellent service
Excellent service, Steve and Calvin were very helpful
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for your review. We're pleased to hear you received excellent service and that Steve and Calvin were so helpful.
Kind regards, Keith
Vertu Leicester
I had a fantastic experience with Vertu Leicester from start to finish. The whole process was clear, straightforward, and completely stress free. Every question I had was answered thoroughly and professionally, which made me feel confident and well informed throughout my car purchase.
A special thank you to Lily, who was incredibly helpful and friendly. There was absolutely no pressure at any point, and she made sure I was comfortable and happy with my decision. The customer service was outstanding, and everything was explained clearly, including the finance options and handover process.
I’m absolutely delighted with my new car and wouldn’t hesitate to recommend Vertu Leicester to family and friends. A genuinely smooth and enjoyable car buying experience!
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Hi Sukh,
Thank you for the brilliant 5‑star review. We’re so pleased to hear your experience was clear, stress‑free and genuinely enjoyable from start to finish. Your kind words about Lily mean a lot — she’ll be delighted to know how much you appreciated her friendly and helpful approach.
Enjoy your new car, and thank you for choosing Vertu Toyota Leicester. Kind regards, Kerry
😊 Virtue Motors Toyota Leicester…
😊 Great to hear Virtue Motors Toyota Leicester did a fantastic job! Sonia sounds like a top sales rep, taking the time to explain everything and getting the finance sorted quickly. Sounds like you've got a great car and a brilliant team behind it! 👍
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Hi Jayan,
Thank you for leaving this review. We are so pleased to hear that you had such a fantastic experience at Vertu Toyota Leicester. It is great to know that Sonia took the time to explain everything clearly and helped get your finance sorted quickly.
We are delighted that you are happy with your new car and the support from the team.
Kind regards,
Danielle
Absolutely excellent
Absolutely excellent. Lucy my Motability specialist knew everything Toyota and everything motability. She was friendly, knowledgable, and professional. And with a 5 day turnaround that’s got to be a record. I’m very impressed. Nice to also be introduced to managers Steve and Neil. My Yaris Icon petrol hybrid drives like a dream. Thankyou
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Hi Rob,
Thank you for your outstanding 5‑star review! We’re thrilled to hear that you received such excellent service from Lucy. As your Motability Specialist, it’s wonderful to know that her knowledge, friendliness, and professionalism made such a positive impression — and a 5‑day turnaround is certainly something to be proud of!
It’s great to hear that you also enjoyed meeting Steve and Neil, and we’re delighted that your Yaris Icon petrol hybrid is driving like a dream. Your feedback truly means a lot to the whole team at Toyota Leicester.
Thank you again for taking the time to share your experience.
Kind regards,
Liza
The service I received was outstanding…
The service I received was outstanding at Leicester Toyota I would definitely recommend them
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Hi Karen,
Thank you for your fantastic 5‑star review! We’re so pleased to hear that you received outstanding service from the team at Toyota Leicester. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza
Great experience with Toyota and great…
Great experience with Toyota and great customer service. Everything was explained clearly, and Fidelis was friendly, patient, and helpful throughout 🙏🏼
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for leaving such a positive review. We're delighted to hear that you had a great experience with Toyota and that everything was explained clearly. It’s wonderful to know that Fidelis was friendly, patient, and helpful throughout your visit — I’ll make sure your kind words are passed on.
Kind regards,
Matthew
My app was not working
My app was not working . Was told the only person that could help had gone on holiday and I would have to wait until feb to get somone to look at it . I came into the dealership today because I was really worried about the warnings coming up on my phone and Sohail Ahmed came out to my car with me and sorted the problem straight away . So happy now this is sorted. Thank you Sohail
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon
Thank you for taking the time to share your experience. I’m really glad to hear that Sohail was able to step in and resolve the issue with your app straight away — especially after you’d been left feeling worried by the warning messages. It’s great to know he took the time to come out to your car and get everything sorted for you on the spot.
Your feedback will mean a lot to him, and we’re pleased you left the dealership feeling reassured and happy.
If you ever need anything else, please don’t hesitate to get in touch.
Kind regards,
Dean
Excellent Helena York
Excellent Helena York
Superb experience; great communication; a very friendly and professional transaction.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good morning,
Thank you so much for your excellent review!
We're thrilled to hear you had a superb experience, with great communication throughout. It’s wonderful to know you found the process friendly, professional, and smooth from start to finish.
Your feedback means a lot, and we're truly grateful you took the time to share it.
Kind regards,
Dean
Great service from Toyota Leicester
Great service from Toyota Leicester. Sonia, the sales person was very good explained the process and was very clear in doing so.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for sharing your feedback. It’s great to hear that your experience with Toyota Leicester was such a positive one. Sonia will be delighted to know her clear communication and guidance made the process straightforward and reassuring for you. Experiences like yours reflect the standard of service the team works hard to deliver.
Kind regards,
Matthew.
New and now permanent customer to Toyota
Look, buying a car from a significant dealership can be tricky. Kept there for quite some considerable time for the hard sell. It’s a lot of money you’re spending right. So my experience at Toyota was a little different. I’d researched what I wanted and found the car I wanted. I also picked my salesman in effect. Kelvin at Leicester. Possibly the best experience of purchasing I’ve ever had and despite buying a used car the experience was like that of purchasing a new car.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
If you want a great quality product…
If you want a great quality product look no further than Toyota. What you then need is a friendly and professional means to get your hands on one - I have never been disappointed by Virtu.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon John. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent service. Fully Recommend when purchasing a used car.
Friendly staff. Informative.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon Julie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Private plate
Sohail Ahmed has always given me 100% satisfaction every time I come in for help. I needed private plate put on the car he sold me and he never hesitates to help everyone. I have witnessed how he talks to other customers and interacts with them. I will always come back to Sohail because he makes time for me.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon. Thank you, PM, for your fantastic 5‑star review. It’s wonderful to hear that Sohail consistently provides you with the support and care you need, and that his willingness to help—whether it’s fitting a private plate or offering guidance—has made such a positive impression. Your comments about how he interacts with other customers are truly appreciated, and we’re delighted to know his dedication keeps you coming back. Thank you for your continued trust. Kind regards, Kerry
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Customer service was amazing all staff…
Customer service was amazing all staff were very friendly and helpful my motabiltiy specialist went above and beyond any expectations I had when ordering my new car thank you all your amazing
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Smart+
Sohail Ahmed was exceptional from start to finish. When I got my car over a year ago he told me about the benefits of smart repair. Today I used it! Amazing experience, sent 2 pictures of the damage, booked in and taken care of. Thank you Sohail
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Fantastic service
The team of staff are very helpful and go out of their way to please you and make the whole process and experience of buying a car easy and pleasurable. I would highly recommend.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon Michelle. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
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