Great service from Lilly Fitzosimon she was helpdul from the start to the end of my entire car deal. Thank tou for making it special. All of the staff at Leicester vertu motors are very helpful 👍... Ver mais
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Bought a fantastic car from Toyota Leicestershire- great value Sonia who looked after us from start to finish was amazing - she was friendly so helpful patient and made you feel at ease- nothing wa... Ver mais
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Sonia made me feel relaxed when I test drove an automatic car for the first time . She explained everything about the buying process and kept me informed until I could pick up . Thank you , highly rec... Ver mais
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Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Toyota Leicester
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
129 Welford Road, LE2 6BE, Leicester, Leicestershire, Reino Unido
- 0330 012 2414
4,7
Excelente
162 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were exceptionally pleased with the…
We were exceptionally pleased with the professionalism friendliness customer service we experienced being served by Mr Stuart Bolton. The service we received at Toyota has been the best as far as a car dealership is concerned.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon Yolanda. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Amazing staff and very efficient team…
Amazing staff and very efficient team and service. A special shout out to Lilly Fitzimons at Vertu, Toyota @ Leicester . She was amazing at understanding our needs and providing the dream car we always wanted. Thank you so much Lilly♥️
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Lilly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service
Excellent service, would highly recommend
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon Bev. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Another new car!!
Recently a purchased my Lexus from Toyota Leicester. Service is brilliant, as are the team (Stuart, Nathan etc). I’ve been buying my cars from them for a number of years now and have always gone back to upgrade due to the professional and interpersonal service they provide. See you in 3yrs guys.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stuart, Nathan and the team. We hope to see you again soon. Happy motoring, Selina
Top notch service
Kind, and efficient people. Professional service.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great Service from Lily and Nick
Great Service from Lily and Nick.
Competitive prices
Good car and after services
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good morning, Thank you so much, Abdul, for your fantastic 5‑star review.
It’s wonderful to hear that Lily and Nick provided great service and that you were pleased with the competitive pricing, your car, and the after‑sales support. The team at Toyota Leicester will be delighted with your feedback.
If there’s anything we can help with in the future, we’re always here to support you.
Thank you again for choosing us. Kind regards, Kerry
Excellent Toyota Dealership
Excellent services provided by Chris and Ben. Nice and smooth. Highly recommended.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
All the staff and manager at Vertu…
All the staff and manager at Vertu Motors Leicester where friendly and welcoming.
Fidelis Was our sales person whom was friendly knowledgable and answered all our questions
We would recommend purchasing a car from them. Quality services and quality cars 10/10
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good morning, Maria .
Thank you so much for your kind words! We are so happy to hear that Fidelis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Excellent service
We were greeted by Joe, who didn't pressure us, but was there to help us & answer any questions. After a test drive we decided to buy the car.
2 days later we picked up the car, everything was as promised & the whole process went very smoothly. Couldn't fault anything.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
I cannot fault the staff they have been…
I cannot fault the staff they have been really helpful and made getting a new Yaris Cross a memorable occasion. A special thank you to Steve Noble.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent customer service
Excellent customer service, very welcoming staff and could not be happier with the car I have purchased and serviced I have received.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
I am in awe
I am in awe! Had the fastest and coolest service ever.
I idly entered a query on chat GPT asking for a brand new car under £30k and Vertu was the number 1 option. Filled out a form and got assigned Lucy who walked me through and I was sold on the first chat. She followed up promptly and I have a brand new car! Still pinching myself.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
New Toyota Car
Sohail was fabulous and looked after me very well for new car. He made me feel welcome and happy. Nice to meet him as he helped a lot
27 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Amazing experience
The process from beginning to end was truly amazing Sohail was attentive and answered all my questions even the stupid ones. Was truly a good experience and would do it all again.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Fidelis the salesman was very good
Fidelis the salesman was very good and easy to deal with.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Everything was not a problem,
Everything was not a problem,even moving the car from huddersfield to leicester for me to veiw.Then there is kelvin!!what a great salesman.nothing was a problem.He was helpful & polite,no pressure ,sorted all the paper work .A great experience thank you
18 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon Mr Wishart. Thank you so much for your kind words! We are so happy to hear that Kelvin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Recently we bought 2 cars from Vertu…
Recently we bought 2 cars from Vertu Toyota on Welford Road. On our initial visit we were met by a sales executive, Mr Fudelis Echiejile, who was very knowledgeable, polite and very helpful in answering all of our many questions. We looked at many vehicles and arranged a test drive on two cars and he was never pushy in trying to ‘oversell’ the vehicles. We were given plenty of time to make a decision that suited our needs and we never felt pressured to buy any of the vehicles. We felt we got a fair deal on both vehicles and are very happy with our purchase.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you so much for your kind words! We are so happy to hear that Fudelis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Really recommend!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Absolute joke.
Van went in for a factory recall (all in working order), came back with a knackered injector. Couldn't book us in for a week, van finally goes in for work and went work is completed it all of a sudden has a petrol contamination, bit of arguing about this was not us contaminating the fuel system, all of a sudden it's no longer a petrol contamination and needs to be sent for testing. 3 weeks later we are still waiting on work to complete. Chase it up daily and keep getting told someone will call me back and never does. In the meantime they have taken a van from us and provided a Yaris in place....hardly a fair swap for a business that makes deliveries daily.
Ridiculous.
27 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Good afternoon, David. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Danielle
I had an excellent service at Toyota…
I had an excellent service at Toyota especially by Jas sales rep. He explained everything clearly and went through all the benefits about buying a new car.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Leicester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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