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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a pair of Men’s weekender shoes and a pair of Women’s weekender shoes. They arrived within 3 days of ordering! The Men’s fit my husband perfectly, but my pair were a little too short. I have... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canad... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 82% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The product is completely waterproof…

The product is completely waterproof unlike other major brands. I have the boots, socks, gloves and rain jacket and they keep me completely dry. Very reasonable pricing for such a great product.

19 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

A full Vessi outfit is absolutely perfect to keep you dry, comfy and stylish! Thanks so much for the 5 stars💙

Avaliado com 5 de um total de 5 estrelas

Great experience with Vessi

I have two pair of Vessi shoes and one pair of their winter boots. The products are well made and comfortable for all day wear.

The purchase and shipping experience was also 5 star. Very easy to purchase through Shop and I received the orders in a couple days.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thank you so much for the kind words and the 5 stars💙

Avaliado com 2 de um total de 5 estrelas

They don't care, at all.

These might be the most ill fitting uncomfortable shoes I've ever worn. They feel well made and tough but it's been weeks and they aren't breaking in, my toes hurt so bad by the end of the day I am close to tears. I can't afford a lot of things as I'm a single parent and I spent my shoe budget on these, now I'm stuck with them. They are horribly tight in all the worst places, extremely narrow and they press down badly across the top. It's not a shoe size issue cuz if I sized up they'd be ridiculously long on me. I've worn size ten in every shoe I've worn my entire life and I've never experienced anything close to how horribly these fit a human foot. So thank you Vessi, I'm stuck in pain everyday until I can afford new shoes which won't be for awhile, I bought these because of how trustworthy your company seemed and how well you advertised. That was a mistake and I couldn't even get in contact with a human to help me. You are just another company that doesn't care about your customers, not really.

17 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Hi Gabriel,

Thanks for taking the time to share your recent experience with us. We're sorry to hear your Vessis haven't quite met your expectations.

If you haven't already, please reach out to our Customer Care team at support@vessi.com.

Avaliado com 5 de um total de 5 estrelas

Great rainproof products

When Vessi ran out of stock for item I ordered, they immediately gave me a prompt refund. As well, Vessi gave me a huge 40% discount on my next purchase. Great customer service as well as amazing rainproof shoes. Won't hesitate to purchase from Vessi again.

4 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

We're more than happy to help accommodate! Thanks so much for the 5 stars💙

Avaliado com 5 de um total de 5 estrelas

I love Vessi

I love Vessi! This is my go to shoe especially living in Vancouver! They are comfortable, and definitely waterproof. Love em!!

14 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Vancouver and Vessis are the perfect duo! Thank you so much for the 5 stars💙

Avaliado com 5 de um total de 5 estrelas

Great brand and customer service

Customer service is excellent and shipping is fast. The quality of the shoes is great (this is my second pair). Love this brand and wish there would be a store in our region.

10 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thank you for the 5 star review💙

Avaliado com 5 de um total de 5 estrelas

Vessis are my favorite shoes <3

I bought my Vessis in-store. The store was nicely laid out, and I was helped quickly. I bought my first pair of Vessis around two years ago, and I love them so much! They are my go-to shoes on any trip and for everyday wear. I bought the Pacific Sneaker in the Dune/Shore color, and they go so nicely with my outfits. They're also so comfortable! I also have a pair of Courtside Classics, which I think are more stylish, but the Pacific Sneaker is stylish and has more of a cushion - which is exactly what I wanted. I cannot recommend Vessis enough, genuinely. I've worn them on beaches and in the ocean - they actually are waterproof and really easy to clean, since I can just rinse them off. I love my Vessis. <3

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

We're so happy to hear you've enjoyed your experience both at our store and with your Pacific Sneaker! Thanks so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

Amazing shoes!

Great selection of comfortable, fully-waterproof shoes. I have 4 pairs and love them all. Also have their gloves and jacket. Always quick delivery.

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! Fast shipping too.
Picked up some Vessi's for disk golf and now I have happy dry feet!

5 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Disc Golf x Vessi is the unexpected perfect pair! Thanks so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

Great products with an amazing bonus…

Great products with an amazing bonus (waterproof gloves) love this company! Purchased high quality waterproof runners that are washable and can be worn with active wear or dresses. Way to go Vessi!!!

4 de março de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thank you so much for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Shoes for the Chinatown parade day

When I purchased my shoes from the Vessi store, I was able to use the $50 gift certificate that I obtained at Christmas time. I bought my storm burst shoes to wear in the Chinatown parade. It was raining and cold that day and my feet remained dry and warm.

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

We're happy to hear you're enjoying your new Vessis! Thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Great products and excellent support

I have bought numerous Vessi products either for myself or as gifts - and they always meet or exceed my expectations. I love my weekender shoes, I have used them throughout the winter and even in snow they perform well and stay dry. Recently had a problem with delivery from FedEx but Vessi resolved the issue rapidly and I got my latest pair of shoes with minimum hassle. Impressed with the after sales service.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Our Customer Care team aims to please! Thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

I’m not sure I believed all the hype……

I’m not sure I believed all the hype… great marketing but were the shoes that good or waterproof?? That all changed when I walked past their store and decided to at least try a pair on… instant comfort, light and flexible… just the best fit!!! Of course the first thing I do in my new Stormburst high tops is walk in to the sea with my dogs! I wear these everyday!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

We're so happy to see that you're enjoying your new Vessis! Thanks so much for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Vessi is very trustable and helpful…

Vessi is very trustable and helpful company with an excellent support team. The products are very good quality and comfortable to wear in all seasons and time.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thanks for the 5 star review💙

Avaliado com 5 de um total de 5 estrelas

They stand behind their products

They stand behind their products. If you have any issues at all they will accommodate and resolve the issues.
First waterproof shoe bought, won't be the last!
Great product.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

We strive to provide the best customer service for our community! Thank you so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

Great shoes and customer service

Shoes were well made and waterproof. Great customer service. My post office mistakenly returned my shoes and they shipped me back the shoes when I told them about the mix up.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

We're happy to hear everything worked out in the end. Enjoy your Vessis!

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, great customer service and exception quality of the product. (The only thing that has not worked for me is that the waterproof gloves are not warm enough for deep winter.)

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thank you for taking the time to share your thoughts about your purchase, and for saying such kind words in your review!

Your input was super helpful, and we can definitely see where you're coming from. We'll use your insight towards our research and development for our future design improvements.

On behalf of the whole team, thank you so much for your support, and we'll keep working hard on making cool innovative products for our customers!

Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company. Very easy to order, speedy delivery and if there are issues, it’s easy to address and fix. Their product is top notch, extremely comfortable, high quality and stylish.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Thank you so much for the 5 stars 💙 We're glad everything went smoothly! Enjoy your Vessis!

Avaliado com 1 de um total de 5 estrelas

Advertised as easy return process

Advertised as easy return process. Not so. Took a while to get the shoes which were supposed to be excellent for walking with plantar fasciitis. Not true. Unbelievably stiff and painful. Return process is difficult to find, pictures of shoes have to be sent, need to send back USPS, tracking shows picked up (finally) by some person at a post office in Redlands. Still no refund.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

Hi Renee, thanks for taking the time to share your recent experience. We're sorry to hear our returns process hasn't been the smoothest for you.

If you haven't already, please reach out to our Customer Care team at support.us@vessi.com. Our agents will be more than happy to help you.

Avaliado com 5 de um total de 5 estrelas

Very pleased with our Vessi footwear

Website was very easy to find what we were looking for. The shipping was quick and our boots arrived as expected. As first time Vessi boot wearers we found the boots to be more comfortable than expected, easy to put on and yes even wearing them out in the snow we have dry feet.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta de Vessi

A quick, smooth process to make sure you get your Vessis on your feet as soon as possible! Thank you so much for the 5 stars 💙

A Experiência Trustpilot

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