I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais
A empresa respondeu
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver mais
A empresa respondeu
Ordered 2 pair of shoes on a Friday, requested and authorized expedited shipping, but not getting any answers regarding them fulfilling the order as requested. Can’t reach a live agent, getting an AI... Ver mais
A empresa respondeu
If I had a choice I would never wear shoes, but since I have to I wish I could only wear Vessi shoes. Travelling to Korea and Japan in the rainy season had us feeling nervous, but a stop into Vessi st... Ver mais
A empresa respondeu
1085 Homer St, V6B 2X5, Vancouver, Canadá
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They stand behind their products. If you have any issues at all they will accommodate and resolve the issues.
First waterproof shoe bought, won't be the last!
Great product.

Resposta da Vessi
Shoes were well made and waterproof. Great customer service. My post office mistakenly returned my shoes and they shipped me back the shoes when I told them about the mix up.

Resposta da Vessi
Fast delivery, great customer service and exception quality of the product. (The only thing that has not worked for me is that the waterproof gloves are not warm enough for deep winter.)

Resposta da Vessi
Excellent company. Very easy to order, speedy delivery and if there are issues, it’s easy to address and fix. Their product is top notch, extremely comfortable, high quality and stylish.

Resposta da Vessi
Advertised as easy return process. Not so. Took a while to get the shoes which were supposed to be excellent for walking with plantar fasciitis. Not true. Unbelievably stiff and painful. Return process is difficult to find, pictures of shoes have to be sent, need to send back USPS, tracking shows picked up (finally) by some person at a post office in Redlands. Still no refund.

Resposta da Vessi
Website was very easy to find what we were looking for. The shipping was quick and our boots arrived as expected. As first time Vessi boot wearers we found the boots to be more comfortable than expected, easy to put on and yes even wearing them out in the snow we have dry feet.

Resposta da Vessi
I bought the Stormburst High Top for its waterproofing and was surprised how comfortable they were on 5km walks and warm in -20C weather. I ordered on line and miss judged the size as I have wide feet and there was no problem in exchanging the boots for the next size up. Customer service has been exceptional and my next purchase for the summer will be one of there shoes even though I have been loyal to only one other manufacturer for all my shoes in the past.

Resposta da Vessi
Vessi’s customer service is beyond compare. I forgot to put in the free pair of gloves with the boots I bought so I sent an email. In just minutes, I got a response and in few days I got my gloves. Also, Vessi shoes are very comfortable and water proof so you can’t ask for more. My wife and I own a few pairs and we don’t use other brands anymore.

Resposta da Vessi
Their product is exactly as advertised, and high quality. I love the look of my Vessis, they're very comfortable, and fully waterproof.

Resposta da Vessi
Customer service is fantastic. Shoes are indeed waterproof.

Resposta da Vessi
Great products and wonderful customer service
The products are great and are fairly waterproof while not completely waterproof they are definitely going to keep your feet dry other than in the most extreme conditions
If you run into any issues customer service us absolutely there to help and issue they stand behind what they sell

Resposta da Vessi
Vessi has gone beyond amazing
both with their incredible shoes and unbelievable customer
service . I am beyond ecstatic

Resposta da Vessi
I love my vessis and I like that it’s a Canadian company. They’re waterproof and stylish and easy to clean. Highly recommend!

Resposta da Vessi
I’ve had a really good experience with Vessi. The shoes are super comfortable, lightweight, and actually waterproof. Unlike other waterproof shoes, Vessis are breathable and not clunky. I’ve worn them on wet days, and they’ve performed exactly as promised. They’re also easy to style for everyday wear, which is a nice bonus that I wear them all year round, even when it's dry.
Customer service is amazing with them, quick to respond, professional, and genuinely friendly. Any questions I had were handled smoothly, and the whole process felt easy and stress free.
I’m very happy with both the product and the service. I’d definitely recommend Vessi and would purchase from them again and again.

Resposta da Vessi
It was easy to navigate and purchase off the Vessi website. They have a great product that fits well and is stylish. Would recommend Vessi to anyone looking for their next weekend or workday shoe.

Resposta da Vessi
I enjoy several styles of Vessi shoes. I like the fact they are waterproof, comfortable, versatile and my orthotics fit. Their customer service is outstanding if you need anything or have questions.

Resposta da Vessi
Horrible company. Cancelled an order and refunded me after a week with no other notification given. Refuse to stop sending me e-mails, despite having opted out at least 5 times and after several e-mails from them saying they will! One of the e-mails was asking me to buy the shoes that they had cancelled on me. Not sure who's running that company, but they don't know what they are doing!!

Resposta da Vessi
I placed an order on January 7th and was later informed via email that my shoes were not in stock. After waiting weeks, I finally received them on January 30th—and I kid you not, they looked worn with dirty bottoms.
At that point, I felt completely unappreciated and disrespected as a customer. The only solution offered was to send them back again after already waiting all that time. I refused and requested a refund instead. Now I’m being told I have to wait up to 10 more days just to get my money back.
Unacceptable experience from start to finish. Poor quality control, poor communication, and zero customer appreciation. I would rather wait for my refund than give another dime to this company.
Negative 10 stars. Never again, Vessi.

Resposta da Vessi
Ease of ordering, great fit and my feet stay dry in rainy weather. Style and colour are wonderful too.

Resposta da Vessi
Great service excellent customer service
Fantastic products can’t go wrong have purchased quite a few products from them no issues

Resposta da Vessi
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