Vessi Avaliações 

4.394
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered 2 pair of shoes on a Friday, requested and authorized expedited shipping, but not getting any answers regarding them fulfilling the order as requested. Can’t reach a live agent, getting an AI... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

If I had a choice I would never wear shoes, but since I have to I wish I could only wear Vessi shoes. Travelling to Korea and Japan in the rainy season had us feeling nervous, but a stop into Vessi st... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(4.394)

147 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing products

Amazing products
Fabulous customer service.
Thank you Vessi!
I have recommended you to whoever I know :)

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Thank you so much for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Buy the shoes!!!

Just returned from a 2 week January trip to Europe - My Vessi Chelsea boots were PERFECT!!! They kept my feet dry and toasty!! I was very worried about having wet feet and my Vessi boots were amazing! I also walked upwards of 25,000 steps a day in COMFORT!!! Don't hesitate buy the shoes!!

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Vessi x Euro Trips are a match made in heaven! We're so happy to hear that your Vessis helped make the trip that much more memorable!

Avaliado com 5 de um total de 5 estrelas

Vessi is amazing

Vessi is amazing!

I originally purchased a Women's Coastal Hoodie, size large. I wasn't thrilled with how it fit, so I exchanged it for a Men's Coastal Hoodie, size small. The exchange was seamless and fast considering it was over the Christmas holiday.

This thing is my favourite jacket ever! It's so comfortable and looks great on me. I love how it fits and how it feels.

I also got a pair of gloves and they fit perfectly. I like how soft they are inside and that I can still use my phone while wearing them.

I'm looking at picking up a toque and some shoes next.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

We're glad to see that it all worked out in the end! Thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

I have a pair of Vessi’s that I am…still wearing as they are so comfortable and wear them to work everyday

I have a pair of Vessi’s that I am still wearing and they are five (5) years old. I have bought three (3) new pairs over the past two (2) years as I love the lightweight and comfortable shoe, bonus is they are waterproof

25 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

3 pairs of Vessis! Your feet must always be dry! Thanks for the 5 stars!

Avaliado com 4 de um total de 5 estrelas

Only problem was late delivery! Ordered Dec 21/25 - Delivered Jan 12/26

It took a very long time for the order to reach me. I ended up contacting Vessi to see if they could find out where the parcel was and when I could expect delivery!
Navigating the web site and placing the order were fine! No problem there at all!

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Hi Sandra, thanks for taking the time to share your recent experience with us. We're sorry the delivery timeline did no reach your expectations.

On behalf of the whole team, thank you so much for your support, and we'll keep working hard on ensuring our customer's orders arrive in a timely manner.

Avaliado com 5 de um total de 5 estrelas

The perfect FIT!

The product arrived earlier than expected. The material of the product, the colour, the fit of the size I ordered were perfect. I have plans to buy more...but the pride shoes in my size are sold out. So I'll keep checking out the stock available.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Thanks so much for the 5 stars! We're happy to hear you're loving your new Vessis!

Avaliado com 5 de um total de 5 estrelas

Vessi’s are the best

Love that I can use Affirm to pay for Vessi’s in four equal interest-free payments. I wear my Vessi’s daily during West Coast winters & anytime it rains. They are durable, waterproof & very comfortable! Also stylish & your feet breathe, unlike in rubber rain boots.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Thank you so much for the 5 stars 💙

Avaliado com 1 de um total de 5 estrelas

Never buy from this website

Never buy from this website; they take a very long time to ship your order. They only sent me one pair out of the two I ordered, and they haven't refunded my money since November 2024.

24 de novembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

We're very sorry to hear that our order processing times haven't met your expectations. If you haven't already, feel free to message our customer Care team at support@vessi.com. We'd be more than happy to help.

Avaliado com 4 de um total de 5 estrelas

I ordered two pairs of vessie shoes for…

I ordered two pairs of vessie shoes for men. But unfortunately one of the pairs I had to order in a women's size. It was a little bigger than expected but I'll try and use an insole. Received the shoes a little late delivery was slow I guess because of so many orders being requested during the holidays. Received the shoes, found them to be very light and surprisingly comfortable. I also received a $25 gift card for my next purchase. Haven't used it yet, but soon will. Customer service was really polite and informed me of my shipping status. Overall was pleasantly surprised with the shoes.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Hi Raphael, thanks for taking the time and sharing your latest experience with us. We take your feedback to heart and will make sure to forward this to the appropriate teams so your next order ships as smooth as possible!

Avaliado com 5 de um total de 5 estrelas

Vessi is a Canadian trusted Brand

Vessi is a Canadian trusted Brand. I have a few of their runners. So comfortable and stand up to the waterproof claim.
Their customer service is excellent and supports quickly with the customer needs in mind. They have always supported me with my questions or concerns I have had. Offered resolutions that favour the customer. Very Rare to find a company that does this these days.
I 100% recommend this Brand.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Thank you so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

Definitely waterproof

I work outside so need my feet to stay dry and comfortable. Living in Ontario, snow belt area makes that a difficult task. We just had a huge melt and I was literally walking through ankle deep puddles all day. I cannot believe my feet were dry and warm all day. It’s magic. I will definitely be looking at Vessi again do or all seasons footwear. Love that they are vegan!!

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

It's not magic, just simply Vessis! Thank you so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

The customer service team went above &…

The customer service team went above & beyond in handling my situation, and turned a bad experience into an amazing one. Great job customer service team!!!

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

We take pride in taking care of our community! Thank you so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

The shoes are amazing!

The shoes are amazing. Don’t second guess buying them. I now have 6 pairs, I trekked through universal studios on a rainy day and had completely dry feet and no blisters. Wore them through the highlands in Scotland to find Nessi and my feet were dry. They are lightweight and comfortable. Best to read how the style you like fits so you get the best fit for that style. They are light weight, truly waterproof shoes. Best investment I’ve made for my feet.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Thank you so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

Awesome product and experience

I had my boots for three weeks and has been alternating from drizzle to downpour. My feet are bone dry. They are comfortable as well.
I had an issue with my original pair. Brought it back after two days. Staff was awesome in the exchange. Absolutely no problem. They were professional and courteous at the Richmond Centre location.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Stylish. Comfortable. Waterproof. And lovely staff. What more could you want? Thank you so much for the 5 stars 💙

Avaliado com 5 de um total de 5 estrelas

My shoes arrived nicely packed.

My shoes were in a great box, and were so well crafted. The design is awesome and they fit like a glove. I love them.
I'm 72 and appreciate a good shoe!!

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

We're happy to hear you're loving your Vessis! Thank you so much for the 5 stars 💙

Avaliado com 2 de um total de 5 estrelas

Misleading customers for a few dollars

They promised a $20 gift card with a qualifying Black Friday purchase. Instead, a few weeks later, they sent a simple discount code with a short expiration date, valid only with a minimum order value of $80. This level of audacity is quite remarkable. I believe this was my last purchase.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

Hi Oliver, thanks for reaching out. We're very sorry to hear that there about the misunderstanding with our BFCM Gift Certificate promotion. We'd love to see if there's anything we can do to help. If you haven't already, feel free to reach out to us at support@vessi.com.

Avaliado com 5 de um total de 5 estrelas

The shoes are great

The shoes are great! They are actually waterproof as they state. Super comfortable for 8+ hour wear.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Vessi

Resposta da Vessi

We're so glad to hear you're loving those dry feet courtesy of Vessi! Thank you so much for the 5 stars 💙

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