Vessi Avaliações 

These are great shoes IF you ever get them. 4 weeks and still no update on a delivery that was supposed to be 8 days after I ordered them.

And don’t bother trying to contact them, they hide behind an AI bot that tells you how sorry they are that they took your money and didn’t deliver.

I still have not heard back for Order #: 1426768.
I purchased two pairs of shoes for my nephews and still have not received them.
I have received the wrong pair of shoes and am still missing the other pair, yet no return label to send back the wrong pair of shoes received.

I am getting an error when I try to return stating that this was a final sale, but the final sale was for the correct pair of shoes ordered NOT the incorrect one!!

I ordered a size 11 Men's stormburt low top - white AND a size 11 Men Stormburst low top - black. Instead, I received a size 10 black weekend sneaker.

An Artificial Intelligence customer support response refers to me process a return, but when I go to process a return I get a FINAL SALE error and can't return the INCORRECT SHOES shipped to me!

Unfortunately while maybe a Canadian company shoes are not made in Canada.

First pair of shoes are good. Fit well and no problem with water and wear.

Ordered 2 more pairs, different style. Website said to order 1/2 size up, which I did. Neither of these fit -would need to be at least another size up. They now won't accept them back for exchange or refund. They say it was final sale, but this wasn't well advertised and I based size on their recommendation. Very poor customer service as well. AI answers your enquiry and it takes many days to get a human response. Will not order from them again.

Worst shoe ever
Uncomfortable, bad quality
My feet got injured just from one time of using!
134 dollars wasted over it
Not recommended at all

Extremely slow shipping as well as extremely difficult, almost impossible to get a reply back as 99% are AI generated. Shoes are ok but not what I would rate as exceptional or top line. Waterproof assuming is good however be ready for your foot to get wet from sweating.

They didn't ship the shoes anywhere close to the time stated on the website, so I wanted to cancel the order. You cannot get customer support! There is only AI, it took an incredible amount of time to talk to a real person, I think it is made difficult on purpose.

When I finally did they said they would cancel and refund my order. Well guess what, two days later the shoes finally shipped, weeks after I asked for a refund.

Avoid at all costs! Maybe the worst customer service I've ever had.

wonderful, comfortable shoes. Customer service is top notch. Dont wear any other brand of shoes than Vessi.

Ordered a pair of shoes during their Black Friday event on November 29 for a birthday in the second week of December. Despite being local, I've yet to see anything happen with my order. It hasn't shipped yet, so I had to buy another pair of shoes for the birthday yesterday or show up empty-handed. The kicker? I can't cancel this order that I no longer need. Instead, I have to wait (God knows how long) until I finally get my delivery to return the shoes and get a refund. Absolutely awful and unacceptable. To make things worse, they must have sent me at least 15 irrelevant marketing emails since my purchase. Newsflash: I don't care about your new releases and how awesome your product is when you're seemingly unable to fulfill my order.

Great sneakers, always happy with the fit and quality.

great shoes and good service - vessi rewards loyalty and always delivers as promised

Shoes are nice when first worn but once you get any dirt on them, they’re hard to get off. Clothes are pricey for what they are, too. They also keep sending you emails to buy more shoes, but it takes forever for them to process and ship them. Why keep asking people to buy when you can’t even keep up with the demand? I wish they were more upfront about how long it will take to receive your order when you are ordering. My friend ordered some shoes 3 weeks before a trip, thinking it would arrive by then. Wrong! Their AI bot said “it would be unlikely to arrive before” the day he was going to leave. He might as well have bought something from temu instead! I would avoid this company until they get their act together.

I like a pair of shoes I bought before. Hence I put in an order for 3 pairs during Black Friday (in November 21, 2025). They are still not shipped, it has been 20 days since.
Their customer service kept telling me that they received too many orders, which I completely understand and expect. The problem is WHY DON'T THEY HIRE MORE PEOPLE/PART-TIMERs to fulfill the job? It's Black Friday, they had a good sale off, it's all predictable and could be avoidable.

Ordered on November 24, 2025. Still waiting for the delivery. Contacted their useless AI Customer service with the lame excuse of being back logged due to the Black Friday sale. I responded that is totally unacceptable and a lame excuse. Demanded a refund. They came back with a partial refund of $20.34. Then today they had the audacity to ask me to review their customer service. Like others, still waiting with no update of an expected delivery date.

Easy order process. True to size. Comfortable shoe

Great product. Would purchase again.

sales staff very helpful. i tried one pair of shoes on my treadmill at home. it rubbed my heel so i returned them. i bought chelse black on black boots. wear them all the time. i love to walk outside and now have comfortable rain proof boots

Since last year been purchasing shoes not just for me but also for my nephews in which until now they've been enjoying. The shoes are durable and true to what they say, it's water proof.

The shipping is fast, online shopping is great, no hassle and convenient.

I purchased a pair and after wearing them for around 20 minutes, they got really uncomfortable. Trying to remove them or put them on was also extremely time consuming. I tried returning them and the manager claimed that the 20 minutes of wear meant they could not be sold again. Honestly, they are expensive and not easy to wear. The customer service is abysmal.