I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais
A empresa respondeu
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver mais
A empresa respondeu
Ordered 2 pair of shoes on a Friday, requested and authorized expedited shipping, but not getting any answers regarding them fulfilling the order as requested. Can’t reach a live agent, getting an AI... Ver mais
A empresa respondeu
If I had a choice I would never wear shoes, but since I have to I wish I could only wear Vessi shoes. Travelling to Korea and Japan in the rainy season had us feeling nervous, but a stop into Vessi st... Ver mais
A empresa respondeu
1085 Homer St, V6B 2X5, Vancouver, Canadá
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The shoes and boots really are waterproof but somehow, they do not make my feet sweat. Not sure how they do it but they do. Have used my shoes, sneakers and boots for everything from taking my dog for a walk or the dog park to travelling to Antarctica. Have also stood in a classroom for more than 8 eight hours and still they are comfortable. Have at least 8 different pairs at this point.

Resposta da Vessi
I recently purchased a pair of Vessi shoes. I was really enjoying them but after only a few short weeks the loophole in the back of my slip ons became detached. I reached out to Vessi and after completing the warranty form online and sending the details to the Vessi team one of the team members reached out to me and said they would sent me a replacement pair. I asked if they required my old pair back and they told me that it wasn't necessary and to keep them. That was 2 days ago and today I recieved my new pair.
I am so impressed with the company and the excellent customer service I received.
They really stand behind their product.
Thank you for making me so happy!

Resposta da Vessi
Great product and reliable service. What more can you ask for?

Resposta da Vessi
Such a poor customer/marketing service. Welcome to the 21st century, where even talking to a human agent becomes challenging ! A week has passed since my first email, and despite another further attempt, at the time of writing, I still haven't heard anything back from a Human Agent. All I get is a AI generated answer, which just keeps repeating itself. AI, definitely a leveling down. One of the worse customer service I had ever experienced. I would be very careful before buying any of their products, as you might end up in the same situation in case you are experiencing any issues.

Resposta da Vessi
Lightweight and comfortable for everyday wear. My kid loves it.

Resposta da Vessi
Great shoes and great customer
service

Resposta da Vessi
I really wanted to love these white Vessis. The style is clean and modern, and the comfort is truly outstanding. I walked over 30,000 steps in one day with zero discomfort, which is incredible.
However, the "pro" of comfort is completely undone by a major "con": upkeep. While walking in the city, the white material attracts dirt and grime at an alarming rate. The real problem is that they are incredibly difficult, if not impossible, to clean. The dirt seems to set into the material, and following cleaning instructions does nothing.
It's a huge disappointment. Despite the A+ comfort, the difficulty in keeping them clean is a deal-breaker. They only looked good for the first wear. I will not be buying these again.

Resposta da Vessi
Vessi is consistent in the ordering process, short wait times for delivery, and the quality of the shoes. I have 7 pairs of Vessi shoes and Chelsea boots. All true! I recently purchased 2 pairs of kid sized Chelsea boots for my 8 yr old granddaughter who loves fashion and rain puddles!

Resposta da Vessi
I do a lot of light hiking - the storm burst shoes are perfect. They are comfortable out of the box and provide excellent grip and cushioning. Highly recommended!

Resposta da Vessi
The first pair I bought from them lasted, no joke, 5 years of near daily use. Recently I bought my second pair online and I had to try on a bunch of different pairs before I found the right fit (they discontinued my old pair). I exchanged 5 times before I found the right fit (that's 6 shoes) they paid for return shipping and provided the other size at 0 cost to me (except for the difference in price in the different models). Their customer service even gave me a free replacement pair in days when FedEx lost mine. My experience couldn't have been better. Other companies need to take notes!

Resposta da Vessi

Resposta da Vessi
Responsive and dealt with my concerns very quickly.

Resposta da Vessi
Love that vessi is using 1/2 sizes now. My orders are delivered within a few days and I’m always pleased with the product.

Resposta da Vessi
I’ll give two stars. First I ordered size 13 which is what I wear in all my US purchased shoes. These were small. About 1/4” small but enough to bunch up my big toes and cause my toenails to start rounding down. I decided to wear without socks and it helped but still not comfortable. Second they were waterproof for the first couple of times I walked in shallow streams to retrieve disc-golf discs. Then they started leaking within less than a month. Then I stepped on some Russian olive branches getting to my throwing position and a big thorn ran right through the bottom into my big toe. Bleeding and all. Shoes went into the garbage can last week after 3 months of use and probably 45 rounds of golf. Not comfortable and leaking. Will probably get some type of solid leather boot aka Chris Dickerson style, instead of spending big money on these again.

Resposta da Vessi
I have many items from Vessi since I live in rainy Vancouver. My recent purchase is the Coastal Hoodie. I have worn it in the rain and it is waterproof. It is a nice weight and will likely be perfect for most of our fall to spring weather. I have worn it in the early Fall, and it is breathable. The Vessi brand is my go to for waterproof gear.

Resposta da Vessi
I get immediate responses to my questions. I have personal follow-up since my first purchase, and when I got damage in my first shoe within the year, it was replaced immediately. I also had excellent customer service in person in the store when I visited Vancouver, and bought two more shoes!

Resposta da Vessi
Ordering my vessi shoes was very easy. They were true to size, easy to put on, are very comfortable and definitely waterproof. I bought them for my 20 day trip to Ireland. I walked 193 kms in them and through lots of rainshowers and puddles. I even walked into the ocean a wee bit so I could feel the Atlantic Ocean. They never started to smell after all that moisture and walking. I machined washed them when I got home and they turned out great. They are now my dress runners here at home. Thank you Vessi! I definitely recommend these shoes

Resposta da Vessi
Very customer focused, knowledgeable, enthusiastic staff, great quality product, wore the shoes for 2-weeks, absolutely no break-in period required.

Resposta da Vessi
The product is of very high quality! The delivery comes in your expected time.

Resposta da Vessi
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