I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver mais
A empresa respondeu
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver mais
A empresa respondeu
Ordered 2 pair of shoes on a Friday, requested and authorized expedited shipping, but not getting any answers regarding them fulfilling the order as requested. Can’t reach a live agent, getting an AI... Ver mais
A empresa respondeu
If I had a choice I would never wear shoes, but since I have to I wish I could only wear Vessi shoes. Travelling to Korea and Japan in the rainy season had us feeling nervous, but a stop into Vessi st... Ver mais
A empresa respondeu
1085 Homer St, V6B 2X5, Vancouver, Canadá
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Stylish holiday comfort.
Kept my feet warm and dry!

Resposta da Vessi
This is the second pair of Vessi sneakers I’ve owned. I was happy with my first pair for almost a year, until one day they finally let water in. At that point, I said to myself that it's fine; even if they lasted a year, I'd still be satisfied.
I just received my new pair this morning and took them out for a thirty-minute walk. Unfortunately, I noticed that the heels were already scuffed after that very first use. That was very disappointing, considering how much they cost. I don't think I'll be buying them again.
**Update on my experience with Vessi
Here is part of the response I got from their Warranty team: "We have done a thorough investigation based on the documents you've provided us, and we’re very sorry to say that your shoes don’t meet the criteria within our warranty coverage." After that, they list what Vessi's Warranty covers. I suppose that makes sense: a replacement pair would likely get scuffed just as quickly, given the quality.
Still, I must admit I am very disappointed with this. The shoes retail for $140. My Brooks sneakers cost less than that, and I've been running in them for the past year almost every day for an hour. No scratches there. I even had them on this summer in the rain, and they held up just fine.
Based on my experience with Vessi, I guess the company is willing to charge a premium for shoes that scuff within the first thirty minutes of casual walking. I am firm in my decision not to ever buy them again.

Resposta da Vessi
Had not heard of this company previously, but was looking for comfortable walking shoes and found that they are Canadian. Took advantage of a sale to purchase 2 pairs of shoes and could not be more pleased with my decision. Along with being water-proof, the shoes are comfortable to wear for long walks IMMEDIATELY. No break-in period at all.

Resposta da Vessi
The fit is exactly right. I love that there are no seams to interfere with comfort. They are my new daily walking shoes, as well as my go anywhere sneakers. Have already gotten compliments on my shoes! because they are quite attractive especially in the unique 'tangerine' colour.
Well done Vessi!!

Resposta da Vessi
The Vessi team was very helpful and efficient in processing my order, and I received my shoes within a week of placing the order. And the shoes are awesome to boot!

Resposta da Vessi
Very Disappointed
These are the worst shoes I’ve ever bought. I wore them for a short walk on a slightly wet field — not soaked, just damp — and the shoes got wet almost instantly. On top of that, they stained badly and now look awful. For the price, I expected at least basic durability and water resistance. They’re definitely not worth the money. Save yourself the frustration and look elsewhere

Resposta da Vessi
My Vessi runners were so comfy from the very first time I wore them…and that was for a long hike! I have worn them since on wet grass while watching a rugby game and found that they were, as advertised, waterproof! My feet stayed dry and cozy.

Resposta da Vessi
Excellent and extremely comfortable waterproof running shoes. Easy to wear right from the box. The company had excellent communication during the purchase process and followup after the product was delivered.

Resposta da Vessi
Full disclosure I haven't received my shoes yet. It has been over a month since I placed my order for two pairs of shoes. I reached out to vessi customer support to see if this was normal, if they were having issues I wasn't aware of, or if my package had maybe gotten lost. It happens I get it. I gave them all of he information they needed in their preliminary question sheet and then told them what the tracking number was telling me about my order (that it hadn't had any updates in 14 days). I was met with an AI response that only regurgitated the information I had already given it - super helpful. It just basically told me to wait, and didn't have anything else to say. I'm disgusted by this brands use of AI in order to deal with customer concerns, and also just disgusted by AI in general.

Resposta da Vessi
I have been wearing Vessi’s for about three years. I live on Vancouver Island and our winters are very rainy. I walk my dog every day. These shoes have kept my feet dry over the years. Any concerns with the shoes have been quickly and satisfactorily rectified by the Vessi staff. I highly recommend this product.

Resposta da Vessi
Ordered shoes for upcoming trip. They were returned without ever arriving. They sent out again and have been in transit for 5 days after arriving at local fed ex office. Label issue caused delay as others have mentioned. AI support not helpful.says they are due to arrive 6 days ago . If they ever arrive I will return and never deal with them again. They’ve had my money for over a month now

Resposta da Vessi
Placed an order 7/24/25 and a few days later got an email that their system was not updated and they ran out of stock. Ordered a different color and then after sitting at customs for days tracking said recipient not located so it was being sent back. I was told it was due to a label issue and wouldn’t happen again. A new order was sent out and again it was returned to sender and now they say it’s due to labels and how they tape the package causing their dimensions to be off and then blames it on the tariffs. Customer service does nothing. Most replies are from AI. After searching online this appears to be very common with them!

Resposta da Vessi
Vessi's goal is to scam people! The tracking link from my order shows the package has been delivered to the sender's mailroom in British Columbia, not to me. This is a problem for two reasons. For one, I have already been charged $151 (fully charged, not pending) for this order that never even left Canada. Secondly, this same thing happened with an order I previously placed with Vessi in June. I was charged for the order, it was marked as delivered (after waiting weeks for the delivery that was never actually on its way), and Vessi never contacted me to let me know that the shoes I ordered were out of stock. I, as the customer, had to reach out to their customer service to inform them of THEIR mistake. All I received was an apology and my money back. While this doesn't really make up for the error, I was able to forgive this the first time, as I figured it was a fluke. Now that it has happened AGAIN, and I've waiting now nearly 2 months to even receive a pair of shoes, I have no choice but to believe that their way of doing business is designed to steal people's money and never actually deliver the product. I will be boycotting Vessi from this point forward. Which is a shame, because I purchased a pair a few years ago that I absolutely love. They're going to quickly go out of business if they don't fix this soon and stop scamming people out of their money!

Resposta da Vessi
Nooit geen sneakers gehad.Wel geld kwijt.Zelfs met factuur.

Resposta da Vessi
Ordered a pair, quick delivery. No issues at all.

Resposta da Vessi
I ordered a pair of shoes in December and they came quick and I loved them. So fast forward to July 2 and I decided to order a pair for disc golf. Here we are 19 days later and the first pair are "lost in customs" after bouncing around there for a few days. They claimed to ship a second pair but haven't received info and they won't respond to emails. If you haven't ordered a pair yet don't waste your time or money, buy something else. As I can see here I'm not the only one with this exact issue.

Resposta da Vessi
Great quality shoes and accessories. Great shipping in Canada. No complaints at all

Resposta da Vessi
Like another person who just posted, we ordered shoes on July 3. We watched the tracker and saw that the shoes were bouncing around customs. This morning, I discovered that after two weeks in transit, they have now been sent back to the shipper because "recipient not located at address provided". What a load of crap! The address is correct and we were home all day. There was no attempt to deliver to our home. Ironically, a piece of luggage I ordered from Canada arrived just fine yesterday, so clearly it's not a problem getting merchandise over the border. Who knows if their product is any good, but their delivery sucks.

Resposta da Vessi
Update: I was able to get ahold of them via chat. The shipment was returned to the warehouse. They have created a new order and hopefully will send FedEx.
Shoes shipped within expected time, but sat in customs for several days over the 4th of July holiday (expected). Now when I check for an update, the package is being returned because "Recipient not located at address provided. Item being returned to sender". How ridiculous is that!! You should ship to other countries via FedEx, UPS, or DHL. They have no trouble finding me!!! No way to contact you about the problem.

Resposta da Vessi
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