I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
A empresa respondeu
The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Ver mais
A empresa respondeu
Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... Ver mais
A empresa respondeu
I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A very helpful telephone call when I needed to change my order.
However, their website mentions dog food that was not available
Very happy with the food my dog loves it and we are slowly starting to see the results in her she suffers badly with skin allergies.
Puppy food not available- no information as to when or if it will be back in stock. Refund given but I need food for my puppy!
I’ve told you before. Your delivery driver didn’t follow protocol because he took a photo of the goods on my doorstep with the door CLOSED!
Order arrived intact
On time
With a smile from the driver
WELL DONE
First time experience
Very good delivery service and Leo really likes this food. Thank-you
Easy to order products. Prices competitive with other retailers. Fast delivery and clear communication. Well packaged products. Thank you.
Was pleased with everything about ordering my dogs biscuits and the delivery apart from i couldn't seem to get to the save 10% and subscribe. Don't know if I was doing it wrong but when I clicked on it it wouldn't do anything.
Another prompt delivery from VK. The food is ideal for my dog's sensitive stomach. Thoroughly recommend
The order was despatched and delivered very quickly
ten out of ten speedy delivery local supermarket h
Easy to order online, delivered on time, and kept informed at each stage of transaction.
I have a standing order with Vets Kitchen, and that's one thing I don't have to worry about.
I receive my package on tome when it's due.
I was told that my parcel had been dispatched but when I hadn’t received it after several days I had to phone your company to find out what had happened and was told it was ‘lost’. I was still charged though and had I not rung up would still be waiting. There is now another parcel on the way so hopefully I will receive this one!
Easy to use their website, the tracking of the order is efficient, the order arrived on time and delivery method was v good.
When I did have a query with a previous order the company dealt with the problem very quickly and efficiently. Their dog food is excellent, my dog is 12 + year old Italian Spinone and is doing better than ever on their mature salmon dry dog food. She’s on no extra supplements/ medication, which is great.
Great balanced meals for my 10 year old Indie.
She loves it. I mix it with homemade gravy for a complete meal.
Highly recommend.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.