VF Sabers Avaliações 

133
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Shipping was slow. It took a month to get order. The buy one get one free was misleading. We only got one dual bladed saber that we ordered . It can become two but it was listed as one. I asked c... Ver mais

Avaliado com 4 de um total de 5 estrelas

Despite the delay in delivery (not VFSaber's fault), couldn't fault the customer service - Joe sent me regular updates and was quick to respond to any queries. When the light saber did arrive, my son... Ver mais

Avaliado com 5 de um total de 5 estrelas

Although I wasn't notified when my package has been sent, it came afer just 8 days to my place (shipping to Slovakia). Saber is in perfect shape, the blade is bright and speakers are loud. I find it... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been watching their YouTube content for a while now and finally pulled the trigger on buying a saber as an early birthday present for myself. I've used the online chat because I had some question... Ver mais

Detalhes da empresa

  1. Loja de Brinquedos

Escrito pela empresa

We sell duelling ready LED sabers.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

133 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,0

Todas as avaliações

(133)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Unable to track shipment

Unable to track shipment. Status is ''on your way'' for almost a month now. This is unprofessional and unacceptable. Not sure how all the 5 star ratings were given.

14 de outubro de 2023
logotipo da VF Sabers

Resposta da VF Sabers

Hello Alma,

I feel reviewing our company based on your dissatisfaction with the delivery is unfair as FedEx are in control of the delivery, thus does not reflect us as a company.
However i do understand your complaint however this is out of our control as FedEx have your parcel and are responsible for delivery. I would urge you to get in contact with them to try resolve any delivery issues.

Best Regards

VF Sabers

Avaliado com 4 de um total de 5 estrelas

At the time of recieving this message

At the time of recieving this message, I still have not recieved my product. I have allready contacted your company via e-mail to ask for an update. I did not get a reply.

Update:
Eventually I did receive my product. There were some initial issue’s with it, but after contacting the customer service again, these issues were quickly resolved. All in all the process to aquire the product wasnt a great experience. The product itself does make up for this though. Once everything was sorted out, it is an amazing product!

10 de outubro de 2023
Avaliado com 1 de um total de 5 estrelas

I have not received my order at all

I have not received my order at all. Order was placed 3 weeks ago and has not been updated since. Order number is 1997.

9 de outubro de 2023
logotipo da VF Sabers

Resposta da VF Sabers

Hello Dylan,

As stated in the product description, The product you purchased is a pre order. We will update the order when they are ready and have been dispatched.

Also please never share order numbers publicly for security.

Avaliado com 5 de um total de 5 estrelas

I had purchased the Baylen Skoll's…

I had purchased the Baylen Skoll's Xenopixel Lightsaber and it met all of my expectations. From the smooth swing, to the weight, and colors the produ t is well designed and durable.
I will definitely be purchasing from VF Sabers again in the future.

1 de outubro de 2023
Avaliado com 5 de um total de 5 estrelas

Best lightsaber I've ever bought

Arrived quickly and is the best lightsaber I have ever bought. This saber is above and beyond what I could have expected.
Would definitely buy from again and will be sending friends here to buy from

1 de outubro de 2023
Avaliado com 2 de um total de 5 estrelas

No timeframe sent for expected…

No timeframe sent for expected shipment. They have a policy of sending within 6 months but don't mention that at all during the sales process. I find it incredibly unprofessional to intentionally omit important information like that. It's deceptive by definition.

29 de setembro de 2023
logotipo da VF Sabers

Resposta da VF Sabers

Hello James, we apologise for any confusion, however the saber you've purchased was marked as pre-order and will be sent out when latest batches have been manufactured. Regarding the policy you have mentioned, we do not have such a policy. Our international shipping is 14 to 20 days on non pre orders. I hope this can clear up any confusion as we do not deceive our customers and remain as open and transparent as possible.

Best Regards

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

I bought the Duke for my 16 year old son last November and he really liked this gift. Customer service is outstanding. They were quick to help me with an issue we had because I used the wrong charger. I would definitely recommend this company and will buy from them again.

16 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A year on

I took a gamble on VF when they had just started up.
Not sure if I was a lucky early customer but shipment was prompt and items arrived in a nice sleak case I hadnt even ordered.

Its been about a year and products still hold up.
Details are great and guests still admire them everytime they come over and see them on the stands.

They have a good realistic weight to them.

Ive sparred with them sparingly but they can take some hits.

Maaybe I would have wanted some more detailed assembly instructions but instead I got to feel like a real lil padawan figuring out how to build my own light saber.

In the end I was just dumb and it was not as complicated as I thought, just two clicks and no dissasembly required at all. But it was fun reassembling the hilts none the less.

6 de outubro de 2023
Avaliação não solicitada
logotipo da VF Sabers

Resposta da VF Sabers

Thanks for the feedback! I'm really glad you're still enjoying your saber a year on. And a very big thank you for supporting us when we were only starting up :)

Avaliado com 4 de um total de 5 estrelas

Wrong judgement/

I was rightfully corrected about shipment. It is true, I wasnt charged for shipment ,but my country customs. I am frustrated ,because of courier company which send me a message in which they said that my package would arrive on 24th while doing some really weird stuff like getting it close to my city and then back to other country. My review was not fair cuz the issues have nothing to do with your company. Will make a new review after getting my package for now will leave it like this. Sorry for misjudgment.

28 de julho de 2023
logotipo da VF Sabers

Resposta da VF Sabers

Hello Kacper,

I can confirm your order was not charged for shipping. As previously mentioned in our message the charge is from your countries customs. We pride ourselves on transparency that is why we have clearly noted in out T&C regarding shipping time and potential Duty Tax that may occur.

I also recall you asking us in a previous message to not send your saber as you would be available until the 20th which we also honoured.

I understand courier services can be frustrating to get in contact with however that shouldn't not be a reflection of our company or product.

Best Regards
VF Sabers

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional. The shipping was very fast and the product is really good. I bough an entry level hilt but with the Neopixel option, and it’s really good for the money!

6 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing saber

The saber hilt is very well built and looks and feels of high quality. The blade is extremely bright and vibrant, and all the effects are awesome. The sounds are also matching of the same quality and add a lot to the experience. The customization is a nice touch, and I was extremely surprised the saber came in its own carrying case, a very welcoming touch.

All in all I highly recommend buying from this seller based on my experience so far.

16 de junho de 2023
Avaliado com 4 de um total de 5 estrelas

The site was easy to navigate

The site was easy to navigate, the selection was incredible and high quality. All that it lacked was customer reviews on the page, which made me skeptical about my purchase.
Very cool site.

15 de maio de 2023
logotipo da VF Sabers

Resposta da VF Sabers

Thank you for the great feedback. We've listened to your recommendations and decided to integrate reviews onto our home page.

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