We had substantial renovations done including extra bedrooms and bathrooms. As a result we needed a new ECO rating for our terrace. Vibrant were easy to schedule with an online booking portal and plen... Ver mais
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Veja o que dizem as avaliações
The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was... Ver mais
A empresa respondeu
Superbly efficient, polite man came to do the rating. I hardly knew he was here!!! He was respectful of our house, taking the time to explain first what he needed to do, then when he had finished he e... Ver mais
A empresa respondeu
An appointment was quick & easy to set up & available in the immediate future. I was told in advance what would happen & what paperwork might be needed. The rep was punctual, polite, efficientt, clean... Ver mais
A empresa respondeu
Detalhes da empresa
- Manutenção de propriedades
- Inspetor de Imóveis Comerciais
- Administrador de propriedades
- Companhia gestora de propriedade
Escrito pela empresa
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Convenient Property Service
Escrito pela empresa
- Located 15 miles from every UK postcode
- Our team of Assessors are located within 15 miles of every UK postcode, demonstrating local knowledge and shared experience to ensure you receive the best possible service.
Informações de contato
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Reino Unido
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Surveyor was a really nice and…
The Surveyor was a really nice and professional bloke. The report was carried out on time and without fuss.
22 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Ed,
Thank you so much for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Have a great day.
Kind Regards
Vibrant
Very professional
Very professional, explained everything in detail, very interesting and kept me up to date with time slot, very useful.
22 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Dawn,
Thank you so much for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant.
The assessor was excellent
The assessor was excellent, the only downside was the length of the appointment window, 1 until 5.30pm.
16 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Michelle,
Thank you for your review and feedback, we really appreciate it.
We appreciate the length of the appointment window can be frustrating but we do expect our assessors to give you 30 minutes notice prior to arrival. We will certainly pass your feedback into our team.
Have a great day.
Kind Regards
Vibrant
Efficient
Arrived within the arranged time. Did a thorough walk through of my property for the EPC. The report came swiftly.
15 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Pat,
Thank you for your fantastic review and feedback, we really appreciate it.
We hope to service you again soon.
Have a great day.
Kind Regards
Vibrant
Great friendly service
Great friendly service, very helpful and informative with consideration for our home
3 de fevereiro de 2026
Resposta da Vibrant Energy Matters
Hi Alan,
Thank you so much for your fantastic review and feedback, we really appreciate it.
We have a very experienced team on hand to help with your property needs any time.
Have a great day.
Kind Regards
Vibrant
Resposta da Vibrant Energy Matters
Hi Katie,
Thank you so much for your review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
i am a property landlord with 30…
i am a property landlord with 30 properties and wanted to upgrade my EPC'S on the portfolio to a "C" or above .
I dealt with MANI from vibrant and he really has been 100% , he has advised on how i can get each property to a "C" with manor adjustments if possible and the properties which we could not get to the required level has supplied qoutes for solar panels ,cavity wall , where required at cost effective prices which i plan to proceed with .
It generally has been stress free dealing with Mani and i could not recommend him more strongly to any landlord wishing to do the same .
m bowers
6 de abril de 2026
Avaliação não solicitada
Resposta da Vibrant Energy Matters
Hi,
Thank you for your fantastic review and feedback, we really appreciate it.
Mani is one of our highly experienced technical managers and we are really pleased he supported you with achieving a 'C ' rating at your properties.
We hope to service you again soon.
Kind Regards
Vibrant
Professional and personable attitude
Professional and personable attitude. Informative and respectful.
14 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Anne,
Thank you so much for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Electrical work
We recently conducted some electrical work for Vibrant Energy Matters in Brixham DEVON. The process was smooth and everything was communicated remotely as we are out of area.
6 de abril de 2026
Avaliação não solicitada
Resposta da Vibrant Energy Matters
Hi Baker Electrics,
Thank you so much for your fantastic review and feedback, we really appreciate it!
Kind Regards
Vibrant
Very easy to arrange
Very easy to arrange, the ecg agent arrived on time and communicated through out. The Report was published the day after, I had some trouble with the link but it was sorted pretty instantly! Would recommend
8 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Jenny
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
EPC certificate assessment
EPC certificate .
Easy booking process and given a prompt appointment.
Kept informed right from booking to when assessor arrived.
Assessor was helpful, informative and thorough.
EPC was available to view online and had been updated on the government website the day after inspection.
10 de abril de 2026
Resposta da Vibrant Energy Matters
Hi
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
The person who came over to complete…
The person who came over to complete the EPC was not welcoming, very blunt and not happy. I tried to make conversation with him and have a little laugh and so did my dad and he just was very blunt and did not make conversation back. Not very welcoming. Made things very awkward.
8 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Kiran
We are so sorry you have had a poor experience with Vibrant. Please send us your name, contact details and address so we can find out how best to improve our service. It’s only through your honest feedback that we can do better. Email us at CustomerServices@vem.co.uk
Kind Regards
Vibrant
Very good at keeping you updated…
Very good at keeping you updated regarding appointment made with txt messages and emails plus a call to check you were in. Unfortunately the guy who came to make the EPC Report was extremely rude.
31 de março de 2026
Resposta da Vibrant Energy Matters
Hi Mrs Cook,
Thank you for your feedback, we really appreciate it.
We are really sorry for your dissatisfaction with the assessor who attended your property.
Can you please send us your name, contact number and email address to CustomerServices@vem.co.uk so we can look into this further.
Kind Regards
Vibrant
Resposta da Vibrant Energy Matters
Hi Susan
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
Damien was thorough and works…
Damien was thorough and works meticulously. He was very dedicated and passionate on what he does and his experience shines through
3 de abril de 2026
Resposta da Vibrant Energy Matters
Hi El Green
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
Resposta da Vibrant Energy Matters
Hi Anthony
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
Good communication
Good communication
Flexible appointments
Turned up on time
Jon done!
1 de abril de 2026
Resposta da Vibrant Energy Matters
Hi Jonathan
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
Resposta da Vibrant Energy Matters
Hi Kay
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
Awful
Awful
No contact on morning of appointment
Didn’t turn up by 1pm
Called nearly 30 minutes later no apology and rude
1 de abril de 2026
Avaliação não solicitada
Resposta da Vibrant Energy Matters
Hi Jonathan,
Thank you for your feedback, and I’m very sorry to hear about your experience.
I can see that you’ve also been in touch with our customer services team, and please be assured that this is being looked into as a priority. We’ll be in contact with you directly to resolve this as quickly as possible.
We really appreciate you taking the time to share your feedback.
Kind regards
Tyler
Great experience
Great, explained everything that he needed to check. Reply polite and friendly.
25 de março de 2026
Resposta da Vibrant Energy Matters
Hi Lee
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
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