Having had a few issues with our caravan a engineer arrives by the name of Steve (name on t-shirt! Haha) He rectified all the issues to a very high standard, he was pleasent from arrival to leaving... Ver mais
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Veja o que dizem as avaliações
100% Quality, excellent customer service, Comfort and luxuary all rolled into one. My only wish is we could stay in our caravan 12 months of the year.
Had issues with getting our query acknowledged but contacted Joanne and she was able to escalate it and eventually got us what we needed. Joanne gets 5 stars, Victory's response time gets a 3 so middl... Ver mais
I am so pleased to give Keith an Andy from Victory this review, Keith Simmonds was great with his communications and setting the time frame for repairs to be completed by his maintenance guru Andy !... Ver mais
Detalhes da empresa
- Fabricante
- também em
- Casa de Férias
- Estalagem
Escrito pela empresa
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Informações de contato
Victoria House, HU7 0BZ, Hull, Reino Unido
- 01482 386600
- marketing@victoryleisurehomes.co.uk
- victoryleisurehomes.co.uk
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Fab service.
Brilliant service. Jo in customer service was extremely helpful and answered all my questions. Very happy customer.

Resposta da Victory Leisure Homes
Great customer service from Scott
I’ve been having a couple of issues recently but nothing Scott from the customer service team couldn’t sort out. His professional and genuine reassuring attitude helped to quickly resolve. He’s a fantastic asset to the company, thanks Scott!

Resposta da Victory Leisure Homes
EXCELLENT DESIGN TEAM AND FRIENDLY CUSTOMER CARE
I really enjoyed my customer experience with Victory. Professional from the start and the design team in particular were so innovative and approachable. Friendly and welcoming, they really go all out to make the Customer feel special.
Thankyou for making such an important investment so much fun.

Resposta da Victory Leisure Homes
Great service
Great service. Reliable and staff very knowledgeable

Resposta da Victory Leisure Homes
Received fantastic customer service…
Received fantastic customer service when ordering some parts. Made it nice and easy!

Resposta da Victory Leisure Homes
Great job from start to finish
Great job from start to finish, interiors are absolutely stunning and useful perfect for storage and daily use, thank you x

Resposta da Victory Leisure Homes
Excellent customer service …
Just had a telephone conversation with a guy called Luke. His customer service skills was exemplary. He was able to answer all my queries in a polite clear manner.

Resposta da Victory Leisure Homes
Experience with sales
I spoke with Holly in sales, she was very polite and informative, answering any queries I had. She came across very friendly yet professional also.

Resposta da Victory Leisure Homes
Great customer service from Victoria as…
Great customer service from Victoria as always, luke and jo were really helpful.

Resposta da Victory Leisure Homes
Just wanted to say what great service…
Just wanted to say what great service and fantastic communication and design ideas given by Allannah. 5 star service would highly recommend.

Resposta da Victory Leisure Homes
Amazing experience with Jo from…
Amazing experience with Jo from customer service. She went above and beyond to help us with our issue, we felt instantly that we was in safe hands with her. A lovely lady and credit to the company, thanks so much Jo ⭐️⭐️⭐️⭐️⭐️

Resposta da Victory Leisure Homes
I stayed in one of the lodges with my…
I stayed in one of the lodges with my partner and had an amazing experience from start to finish. The lodge was beautiful, comfortable, and had everything we needed for a relaxing stay.
It genuinely exceeded our expectations and has even got me looking into purchasing one myself.
Couldn’t recommend Victory products more. 10/10.

Resposta da Victory Leisure Homes
Excellent customer care
Would just like to say a big thank you to Paul Whelan for helping to sort the issues within my lakewood Lodge, excellent service from victory leisure customer care keep it up!

Resposta da Victory Leisure Homes
Excellent service and modern units
Excellent service and great spacious, modern designs. Nothing has been too much trouble

Resposta da Victory Leisure Homes
We have had problems with our static…
We have had problems with our static from new victory always a long time replying our site manager has put in the same warranty request twice and never had a reply first request was 2 months ago.Had water get into electric last October still not fixed.
Service good
Problems have been restored, thank you to Keith and Andy at Victory for coming out on this hot day to fix the issues my mother has been having.
Really appreciate it.

Resposta da Victory Leisure Homes
Excellent holiday homes and great customer service!
Bought our Victory Holiday Home (HH) in 2022 having researched dozens of makes and models. We found the Victory to be a modern, well specified HH that suited our needs perfectly. We have lived with our HH for nearly 4yrs and it has been everything we hoped for.
The HH comes with a 1yr warranty but Victory have ignored this during recent months to support the few niggles we have had.
So far we have needed the guttering refitting on both sides of the HH but at different times. Victory came out and completed these repairs without question. Today I needed to ask their advice on a borken door catch but instead they just asked for my postal address and said they would send me a replacement next week - Fab!
I would like to mention Jo from their customer service side as she was responsible for the most recent guttering repair and for the replacement door catch.
As for our HH, we couldn't be more pleased! It feels more like an apartment than a HH and has everything needed for modern-day living.
Buying a HH can be an expensive proposition and it is important that the after-sales service is up to it, I'm gald to say with Victory you can't go wrong!

Resposta da Victory Leisure Homes
Joanne Buchanan
Joanne in warranty is brilliant and gives super service and goes above and beyond every time I deal with her.

Resposta da Victory Leisure Homes
I would like to thank Keith and his…Alex
I would like to thank Keith and his colleague Andy for all their help in repairing all our faults they were excellent working together thanks once again

Resposta da Victory Leisure Homes
I would like to thank Keith and his team
I would like to thank Keith and his team. Excellent service, Keith was able to address all the snagging issues I had. Would highly recommended Victory Homes after sales team.

Resposta da Victory Leisure Homes
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