Just needed a rubber eyecup for my bins, exactly the right one delivered. The people I spoke to were friendly and knowledgeable. Would totally recommend Viking optical LTD. When I need anything else... Ver mais
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Veja o que dizem as avaliações
Absolutely brilliant service. Filled in the form, sent binoculars in, 1 week later I had a phone call with a quote for the clean and repair. All the work done and binoculars returned as good as new... Ver mais
I sent my Celestron Skymaster binoculars to Viking for repair. I was told to begin with by Edward the cost of the repair and the postage back and this is what was charged with no hidden extras. I wou... Ver mais
Outstanding customer service - I lost one of the lens caps on my 8x42 binoculars so contacted Viking Optical. They replaced it free of charge. I contacted them on a friday 10 minutes before they clos... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
Informações de contato
Blyth Road, IP19 8EN, Halesworth, Reino Unido
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
Pede aos clientes que avaliem
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Quick and efficient.
Superfast delivery. Excellent service.
Phoned to enquire about Swarovski ATC 17-40×56 Spotting Scope. Explained that I was going away on holiday soon and asked how fast could they get it to me. Ordered online Friday at abut 3:00. Got it next day at 4:00 via DPD. Wow! Very helpful member of staff. Outstanding service. (Great telescope too!) Thank you.
What can l say!
What can l say. Very competitive prices, best price for the Kowa binoculars l ordered. Professional, efficient service. Very fast delivery. Would use Viking Optical again in a heartbeat.
Easy to order
Easy to order, prompt delivery, in fact arrived early. Item as described. Great service. I would definitely use again
Fast and efficient service
Great service
My order value was low but the service level was sky high. Brilliant!
Excellent service
I was impressed by the speed it took to speak to a real person. Also by the knowledge shown by the lady who answered the phone and the guy in the parts department. Wish all my experiences were as positive as this.

Resposta da Viking Optical Centres
Very very speedy delivery and great…
Very very speedy delivery and great communication, wish more company’s could be like this!
Bought second hand binoculars
Bought second hand binoculars. Still expensive but they have been extensively rebuilt with good details provided. Only issue is I dont know what if any guarantee their is for them. My fault for not asking but nothing in provided paperwork to help my understanding
Prompt service and good prices - xmas gift-tripod
Prompt service and good prices
Binocular strap
The service by Viking was good, but the reason it didn't get the full 5 stars was because the postage cost was high and the item was a hard material made in prc. I was tempted to return it, but i would have been left out of pocket, and with no strap.
Sold me what I wanted at a good price
Sold me what I wanted at a good price, communicated well, and delivered quickly.
excellent service
Highly recommended
Helpful pre-sales advice over the phone and very quick delivery.
Clear description of products and quick…
Clear description of products and quick dispatch and delivery.
Excellent and swift customer service…
Excellent and swift customer service which answered a doubt I had before processing the order.
Repair and service of Kowa TSN773 telescope
My ten year old Kowa TSN773 telescope needed a repair to the eyepiece bayonet fixing. I was given three options and decided to have it fully serviced as well as repaired. After a couple of days use, l am very pleased by the repair and clarity of the images. Good overall quality of customer service too. Thank you, Team Viking.

Resposta da Viking Optical Centres
Quick, professional fix
Great service - misaligned lenses fixed quickly and returned like-new.
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