Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrica... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank... Ver mais
We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received th... Ver mais
Advertising was clear and helpful enabling me to buy exactly what I needed. The pendant lights look authentic and high quality and give the classic look I was after for the kitchen. Delivery was punct... Ver mais
Detalhes da empresa
- Loja de Iluminação
- também em
- Atacadista de iluminação
- Fornecedor de Abajures
- Loja de decoração de design de interiores
- Loja de Móveis
- Loja de móveis para cozinha
Escrito pela empresa
Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...
Informações de contato
18 Bryggen Rd, PE30 2HZ, Kings Lynn, Reino Unido
- info@vintage-electrical.co.uk
- vintage-electrical.co.uk
4,1
Muito Bom
716 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered 2 green lampshades one of my…
I ordered 2 green lampshades one of my mother and myself. Once she saw it she wanted a different one altogether. Steve was extremely helpful and I got her a very quick refund. I am delighted with mine and will be ordering again. The quality of these far outstrips what the DIY superstores offer.
2 de abril de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you, Candy, for your lovely review. We’re so pleased to hear you’re delighted with your lampshade, and was able to help quickly with the refund for your mother’s order. It means a lot to hear that you feel the quality stands above the DIY superstores. We really appreciate your support and look forward to welcoming you back again.
Kind Regards
Steve
The Vintage-Electrical Team
Don't expect any customer service
I ordered a few products 18 months ago for a building project. Unboxing it was discovered that a light socket was missing a piece and the ordered light bulbs were not included. I had many attempts to reach customer service for help. Had ZERO success. I just paid anther $89 to order the necessary replacement socket. The merch is pretty but the service is SHI***
6 de abril de 2026
Resposta da Vintage Electrical
Thank you for your feedback, Eric. We’re very sorry to read this and disappointed to hear you felt let down by our customer service.
We understand how frustrating it must have been to discover an issue when opening your order, especially during a building project. We always aim to help our customers promptly and it’s clear from your experience that we fell short on this occasion.
As your order was placed around 18 months ago, this is far outside the usual period in which issues are normally reported, but we still regret that you had difficulty getting the support you needed. We are sorry for the frustration caused.
If you would like to contact us directly with your order details, we would be happy to review the matter fully and see whether there is anything further we can do to assist.
Kind regards,
Steve
The Vintage-Electrical Team
I was in search of the perfect light to…
I was in search of the perfect light to wire above my 50’s diner style kitchen table. I couldn’t have picked a better one! Steve is amazing and does great work. Fast shipping and never a hassle. I will buy again!
27 de março de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you, Melanie, for your wonderful review. We’re so pleased to hear you found the perfect light for your 50s diner-style kitchen table. Your kind words about the service, quality, and fast shipping mean a great deal to us. Thank you for your support, and we look forward to serving you again.
Kind Regards
Steve
The Vintage-Electrical Team
Love the cawston -Antique copper…
Love the cawston -Antique copper slotted lampshades look amazing in our newly fitted kitchen ,delivery was quick.
27 de março de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you, Michela, for your lovely review. We’re so pleased to hear you love the Cawston antique copper slotted lampshades and that they look amazing in your newly fitted kitchen. We’re also glad the delivery was quick. Thank you again for your support.
Kind Regards
Steve
The Vintage-Electrical Team
Super quality table & value I sent for…
Super quality table & value I sent for a second one
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you, Rosie, for your lovely review. We’re so pleased to hear you were happy with the quality and value, and even happier that you came back for a second one. Your support means a great deal to us.
Kind Regards
Steve
The Vintage-Electrical Team
Great item and love it on my desk
Great item and love it on my desk. Quality piece 👍🏻
27 de março de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you, Mr Lim. We’re so pleased to hear you love it on your desk and that you’re happy with the quality. We really appreciate your support.
Kind Regards
Steve
The Vintage-Electrical Team
The quality of the light is excellent
The quality of the light is excellent. Communication and delivery time could be better.
2 de março de 2026
Resposta da Vintage Electrical
Thank you for your review. We’re very pleased to hear you were happy with the quality of the light. We also appreciate your feedback regarding communication and delivery time, and we’re sorry these did not meet expectations. Your comments are valued and help us continue to improve our service.
Kind Regards
Steve
The Vintage-Electrical Team
Amazing stylish red light shades
Really lovely light shades that really elevated our kitchen. Thank you!
25 de março de 2026
Avaliação não solicitada
Non existent customer service
Customer service appears to be non existent. I made 3 orders in June 2025. Have been attempting to get VAT invoice through email & phone calls for the past 8 months, but no reply from either forms of communication.
25 de março de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you for your feedback, Jodie.
We’re very sorry to hear this and sincerely apologise for the frustration caused. This is not the level of service we aim to provide.
Please email us directly with your order numbers and VAT invoice request details, and we will make this a priority to resolve for you as quickly as possible. If your previous messages have been missed, we can only apologise.
Thank you for bringing this to our attention.
Kind Regards
Steve
The Vintage-Electrical Team
Excellent
The products I have received are brilliant quality and far exceeded my expectation.
I had a few questions too, and the customer service was second to none.
Thanks you
John
5 de março de 2026
Avaliação não solicitada
Stylish & Sturdy!
I love my new wine rack holders (so cool I bought two), really unique & stylish design, solidly made, fits all size of bottles - Vintage Electrical was a great find!
18 de março de 2026
Avaliação não solicitada
Beautiful brass clover etched side table…
I purchased The Brass Clover Etched side table recently. I was delighted with the speedy delivery. Upon opening the table the three legs fitted with ease and my table took pride of place in its new space. The etched clover table top is really interesting and has become a talking point with friends and family.
I am happy to recommend this delightful table with a smile on my face, many thanks.
14 de março de 2026
Avaliação não solicitada
Very high quality lights
Very high quality lights, will order more more. Great seller and fast shipping. Highly recommended!
13 de março de 2026
Avaliação não solicitada
Terrible review through lack of contact …
So I am submitting another terrible review. My last review about my missing order was answered with the advice to contact the company directly with my order number. I have done this through the website form on the website, through the contact email and replying to my order confirmation. Still no response!!! I ordered my lights on 7th February, order number: 13006. I paid £419.98. I still have no lights. No delivery information, nothing except my order confirmation and the money taken from my account. I have had no option to post this as another bad review in order to illicit a response. You now have my order number so tracking it should be possible. Either my order is fulfilled or a full refund. I don't care which, the customer service here is completely unacceptable. If this gets me nowhere this company is definitely a scam.
17 de março de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you for your review, Sam.
We are very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.
Please accept our sincere apologies for the lack of communication regarding your order. We can confirm that your order has now been fully refunded.
We appreciate that this situation has been disappointing, and we are sorry it reached this stage.
Kind regards
Steve
The Vintage-Electrical Team
Excellent customer service
Excellent customer service, quick delivery. I’m very happy with my beautiful new bench for the hallway , very pleased.
2 de março de 2026
Avaliação não solicitada
Lovely products and easy website to…
Lovely products and easy website to navigate. My order arrived quickly and was well packaged. Really pleased. Many thanks.
2 de março de 2026
Avaliação não solicitada
Great quality products.
Good experience with this company. I bought some old rustic electrical items to make a vintage style barn light in our old cottage.
Good communication, good, fair prices and quick delivery.
Can't fault them.
Happy customer
18 de fevereiro de 2026
Avaliação não solicitada
Second purchase from this company
Second purchase from this company, restoring my kitchen and decided the matte black and copper Cawston shade would be a great fit, quality of the shade is brilliant. Surprisingly my order was delivered the next day. Will look to furnish with other items from this company.
2 de março de 2026
Avaliação não solicitada
Great products, room for improvement in customer service
Similar to another review here, I have tried to contact the company through the chat today and an email sent 3 days ago with no response. As with a previous reviewer the online form had no send button.
UPDATE The owner of the company contacted me immediately after my post above and resolved the issue. I received my items eventually and they were very apologetic. Communication did remain difficult but the lamps look great (not yet fitted).
3 de março de 2026
Resposta da Vintage Electrical
Thank you for your feedback Georgia,
we’re very sorry for the frustration caused.
We sincerely apologise that you did not receive a timely response and for the issue you experienced when trying to apply your discount code at checkout. We also appreciate you highlighting the problem with the contact form, this issue has now been resolved.
We will look into both the discount query and the status of your order as quickly as possible & contact directly with you. We understand your disappointment and are sorry that you felt you had to leave a review in order to get a response.
Thank you for bringing this to our attention.
Kind Regards
Steve
The Vintage-Electrical Team
An excellent service all round
An excellent service all round. A great retailer supplying quality products at very affordable prices. Ordering and delivery is a cinch; delivery is prompt with good tracking available.
I highly recommend.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Vintage Electrical
Thank you Martyn,
We’re delighted to hear you were pleased with both the quality of our products and the service you received. It’s great to know the ordering process, delivery, and tracking all met your expectations. We really appreciate your recommendation and your support.
Kind regards,
Steve
The Vintage-Electrical Team
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