Viofouk Avaliações 

187
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

purchased a 229 pro, took six weeks to fix this camera, it constantly cut out. Recording quality very poor,number plates and even car make can not be recognised. I drove past an aquitance and cou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service direct from Viofo, with next day free delivery. Now on my third Viofo dashcam (upgraded sensors make trade up worth it) as they are straightforward to fit, unobtrusive and have proved re... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrônicos

Escrito pela empresa

UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(187)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Viofo A229 due

Product wise very easy to use and feels good quality.

Customer service and support outstanding.

Very happy so far.

8 de dezembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Noah,

Thank you for taking the time to leave this review. Great to hear you are happy with your purchase and our service!

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Sorted my mistake

I realised after placing my order that I had forgotten one component, and having emailed late at night, I got a reply saying that it was sorted and added to my order to be dispatched already. So super quick and helpful service

30 de novembro de 2022
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Resposta da Viofouk

Hi Will,

Thank you for this kind review. Great to hear that we were able to amend your order quickly for you!

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Quick delivery of dash cam along with…

Quick delivery of dash cam along with prompt and simple to understand after sales service regarding hard wiring

20 de dezembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Ian,

Thank you for taking the time to leave this review. Great to hear you are happy with your new purchase.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Great customer service.

12 de dezembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi,

Thank you for taking the time to leave this review, it is very much appreciated.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Nice and clear

Very nice and clear instruction for self installation with installation kits provided.

14 de dezembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Kim,

Thank you for your kind review, it is very much appreciated. Stay safe!

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Great experience 129 Pro duo 4Ke

Great experience, I brought the A129 Pro duo 4K dash cam. It came very well packaged and arrived on time. A really good product.

1 de dezembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Desmond,

Thank you for taking the time to leave this review. Great to hear you are happy with your new purchase. Enjoy!

Kind regards,
Chelsea

Avaliado com 4 de um total de 5 estrelas

Quick and easy, but poor information

It's pretty easy to buy Viofo dash cameras if you know what you need. The main problem is the lack of guidance if you don't know.
The packaging tells you to buy fuse taps with the hardwiring kit but the website doesn't make it clear. If you don't need parking mode are the fuse taps all you need? No guidance there. How many hours if video do you get on the different SD card options? Still no guidance.

16 de novembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Neil,

Thank you for your feedback. Sorry to hear that you are unclear on a few points. Please email David from our customer support team on sales1@mycrocamuk.co.uk and he will be able to answer any questions you have.

Kind regards,
Chelsea



Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. Does what it’s supposed to very well. A very satisfied customer.

22 de novembro de 2022
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Resposta da Viofouk

Hi James,

Thank you for taking the time to leave this review. Great to hear that you are happy with your purchase!

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Very quick delivery

Very quick delivery. This is my second Viofo A119V3 as I droped my last one.
The dash cam is very easy to set up and use. The picture is excellent and very clear.

21 de novembro de 2022
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Resposta da Viofouk

Hi Douglas,

Thank you for this review, it is very much appreciated. Great to hear that you have purchased from us again. Enjoy!

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product! Fantastic value for the quality of the product! I'm a driving instructor and it's so good to know I can use it to keep safe on the road but also replay footage to help my students too.

14 de novembro de 2022
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Resposta da Viofouk

Hi Andy,

Thank you for leaving this review, it is very much appreciated. It is great to hear that the footage captured helps educate your learner drivers on the safety of the roads.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

The camras where easy to install

The camras where easy to install, all the equipment needed to install it was in the packet. The camra settings are all spot on. The WiFi is great, even if had a moment of difficulty to connect. The quality of the video is great.

22 de outubro de 2022
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Resposta da Viofouk

Hi Gabriella,

Thank you for taking the time to leave this review. Great to hear that you are happy with the quality of the video and installation. Stay safe.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

REAR VIOFO A119 ( V3 Model) fitted.

This is the second A119 ( V3 Model) Viofo Dash Cam I have purchased from VIOFO
I bought my first A119 in June 2021.. It is fitted Front view. It has given me great peace of mind whilst driving on our busy roads and some very "unsociable" drivers!
I was rear ended in 2016 but unfortunately I did not have a rear Dash Cam at that time. Following that I - installed a rear camera.
Having changed my car recently I decided again, to hardwire a rear Camera.

12 de outubro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi,

Thank you for taking the time to leave this review, it is very much appreciated. Great to hear that this is your second purchase from us. Stay safe.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Service was brilliant

Service was brilliant, and the product fulfilled my needs. Being advanced in age, and although tech savvy to a degree I found the instructions difficult to follow without pictorial guidance, however I'm getting there.

20 de agosto de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Kevin,

Thank you for taking the time to leave this review. If you require any assistance with your new dashcam- please do not hesitate to get in touch.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Great customer service, fast delivery and fantastic motorcycle dash cam

Placed the order and within 24 hours the dual motorcycle dash cam was with me. Took a day to fit the unit to the bike, the is plenty of wire to feed the cameras, power, GPS sensor and Wi-Fi/record fob.
Easy to set up the unit on the app and download the recorded footage. The recorded images are really good quality.
In summary; great customer service, fast delivery and a fantastic dash cam unit.

15 de setembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Ian,

Thank you for your kind feedback, It is very much appreciated. Great to hear that you have had a good shopping experience with us and are happy with your new purchase!

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

This was an additional purchase of a SD…

This was an additional purchase of a SD card. For the119v3 dash cam that I purchased in February this year. The service on both occasions were first class, from confirmation of the order to delivery

5 de setembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Ross,

Thank you for taking the time to leave this review. Great to hear that you have been happy with the service provided on two occasions. We hope to see you shopping with us again soon!

Kind regards,
Chelsea

Avaliado com 3 de um total de 5 estrelas

Great equipment, no customer service

The equipment arrived very quickly, in perfect condition, and is easy to use. I have only given three stars because I have a separate issue, and it is impossible to contact Viofouk for help. Contact details are given, but they do not work.

26 de setembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Dear Fiona

Thanks for your review and sorry to learn of this.. Not sure why you have not been able to reach us....In first instance please raise a ticket with the Viofo tech Support team on link below. This will be the quickest way to resolve any issue

https://support.viofo.com/support/tickets/new

Fo reference our contact email is

tech@viofouk.co.uk

Customer service Tel 0330 2233108

Kind Regards
Steve
Viofo UK

Avaliado com 4 de um total de 5 estrelas

Geat dashcam for price

Great camera, high quality ,nice and compact. There was a delay in shipping and a few days where I didn't know where the parcel was as viofo said they sent it but royal mail hadn't received it, however it was worth eaiting

7 de setembro de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Ciaran,

Thank you for taking the time to leave this review, it is very much appreciated. Great to hear you are happy with your new dashcam.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Good company to deal with

Good company to deal with, didn't have any issues & website easy to navigate.

25 de agosto de 2022
logotipo da Viofouk

Resposta da Viofouk

Hi Lee,

Thank you for taking the time to leave this review. Great to hear about your positive experience.

Kind regards,
Chelsea

Avaliado com 5 de um total de 5 estrelas

Organisemycar were very helpful to…

Organisemycar were very helpful to overcome a few gremlins during my purchase. All is now well. My wife is well pleased with the security her Viofo dash cam provides.

6 de setembro de 2022
Avaliação não solicitada
logotipo da Viofouk

Resposta da Viofouk

Hi John,

Thank you for taking the time to leave this review. Good to hear that we were able to resolve the issues you faced. You know where we are if you need any additional support.

Kind regards,
Chelsea

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