Viribus Bikes Avaliações 119

Solid bike. Good welds, decent battery, and it looks cool. Why pay more for a brand name sticker?

I arrive at work fresh, not sweaty. The electric motor does all the hard work.

The electric assist is a lifesaver. I can pedal when I want, but when my knees start acting up, I just twist the throttle. I feel like a kid again.

Love the bike so far, battery life has been good for my rides. I replaced the seat, pedals, and grips because the standard didn't fit my body well. "Vira" is resting for the winter but I can't wait to get back to riding in Spring.

Wonderful customer service !!!!! I am so happy that I bought my virabus trike everyone so kind and helpful, thank you Virabus for all of your help, Sincerely, Daniel Locke

Website clear, process easy.

Service Team at Viribus has been excellent. Always helpful and accurate.

Quick delivery time. Good instruction manual.

I don't like having to download the SHOP app. to track my order

The Viribus support team went the extra mile to help me get a part that I actually broke while working on my trike. Great communication with me and theu were willing to instruct me on how to order the part I needed.

I am so impress by the quick reply to my email and how to order what I need.

I bought a Viribus electric bike directly from Viribus and I regret it. Customer service is lacking and initially responds with multiple computer generated AI messages. When a real person actually responded, they were curt and not very professional. Assembly of the bike is difficult, and accessories significantly over priced.

The trike itself is great, but I ran into problems while trying to assemble. The first major issue was that the rear tire chain was assembled around the body of the bike. I had to buy a bike chain tool to take it apart and put it back on correctly.

The paper and video instructions in general aren't very clear. Bolts fell off the bike as I took it out of the box and had to figure out where they came from. I purchased the TG1 Pro 350W and the instructions seem like they're for 250W or more generic to make it usable for all the models.

It was easy to order, but still waiting for it to come. I got message that it was delivered but I never got it. Messaged about it and I was told that they are looking into it. That was a week ago and I still have not heard anything from the person

Ordering was so easy. Descriptions of items were right on target. Shipping keeps us well informed. Thank you.

Very efficient in responding to my corresponding.
2 glitches: flat front tire and motor had to be replaced.

Joanna From customer service was very help. She explained what I needed to do so that I got the right part. I sent pictures to the techniciansAnd received an answer the next morning. My part is on its way.

they found a new battery pack at reasonable price. I love my 26 inch viribus trike!

We like the bike since this is the second one we purchased recently. The only problem I had with my latest purchase was the reflector was busted on the rack on the rear wheel. The bar that the reflector was mounted on, was bent back and had snapped off, so I just tied it up temporarily for now so really the only way to fix it is to weld it back on the existing rack or install a new rack the box had no obvious damage