Site is easy to navigate when you know what you are looking for. Prices are competitive and delivery is prompt.
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Veja o que dizem as avaliações
Your website is too confusing! Brands, sizes, prices are all mixed together without any order. The prices should include the price-per-unit (ie per pill) filter because as things are, it's very diffic... Ver mais
A empresa respondeu
Ahey I am so grateful that my vitality and that of those who commit to saving our lives with whealthy products and your hmmming services are all on this new earth together! Timely, supportive, well d... Ver mais
Just received my order. 3 glass bottles were wrapped perfectly. Best wrapping I've seen. 2 bright stickers on box warning of fragile items. Arrived in a very reasonable amount of time and price wa... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Shop online at Vitasave and enjoy savings on thousands of vitamins, supplements, sexual wellness, grocery and body care products. Canada's online health and beauty store.
Informações de contato
4585 Tillicum Street, V5J5K9, Burnaby, Canadá
- 1-888-958-5405
- vitasave@vitasave.ca
- vitasave.ca
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Another successful order!....
Just finished another order with Vitasave and all is well. We actually had an issue to deal with but Vitasave were very good in quickly addressing this. We have used their service for many years and will continue to do so.

Resposta da Vitasave.ca
Super quick delivery
Super quick delivery! Great prices on supplements for Fall so I made sure to buy extra
My second order with Vitasave
My second order with Vitasave and i’m extremely satisfied. Great customer service good price 10/10! I like that they Canadian.
One happy customer!
I was in North Vancouver where I used to live and remembered the Vitasave. I didn’t have much time but I walked in and was quickly offered help. Within minutes I was connected with the right product at a great price. One happy customers!
Carry great brands
Carry great brands - competitive prices
A great place to buy natural products
A great place to shop online. They have good natural products just what I need and the shipping is fast. I got my stuff in no time. Thanks.
Purchased a product a couple of weeks…
Purchased a product a couple of weeks ago. It arrived on time. Website easy to use and great customer service! Will buy from them again.
Pretty amazing...didn't know what to…
Pretty amazing...didn't know what to expect and they exceed expectations! thanks for the vitamins and the great price. i love that you're canadian owned. i hope you can grow and become a leader, taking out the oligopoly we have here in Canada!!!
I love Vitasave’s customer service
I love Vitasave’s customer service. They process my order quickly and it arrives amazingly fast, which is great when I’m low on something.
Helpful
Helpful , friendly lady on the phone.
Gave me good prices and free shipping.
Knew her stuff and pleasant to work with.
Walt Harder West Kelowna B,C,
Always get best prices and quick…
Always get best prices and quick delivery! Highly recommend!!
great resource people
I walked in seeking a possible solution to a couple of issues and the lady directed me with choices right away. I was thrilled and left with a whole new outlook and all the help I could take. Very appreciative of your staff, and your excellent North Shore store.
Thank you sincerely
Great variety of products!
The variety of products is great. Found what I needed at a great price!
Vita save carry products I trust and I…
Vita save carry products I trust and I can see what the ingredients are and ask questions if I need , I am comfortable shopping here:)
Procedure and screen glitches
I can't get through on either phone number due to message stating that we are busy, call back later and you disconnect my call.
When you email me saying a product is back in stock, I sign on my computer 15 mins later to order it and find the item is still marked as out of stock and I can't get it.
No where on my online screens do I see a place to start a live chat session with one of your representatives.
When I pre-fill my saved credit card info into your payment fields it always fills the expiration date as YY/MM instead of MM/YY. It always takes 2 attempts to correct that field before your system accepts it.
My wishlist items do not show as being out of stock until I try to add them to my cart. Would be nice to know right away that an item is out of stock.
"contact us" phone doesn't work
Ordered a week ago but a week later there was still no order updates and no shipping info. So I tried calling them and they are not answering their phone. The phone goes straight to voicemail that says that it is not business hours even though it is. Website says business hours are "Mon – Fri: 9am – 5pm PST" and I called on Tuesday at around 11am PST. At least their email seems to work but then why do they post a phone number on the website?

Resposta da Vitasave.ca
I still haven't received my order even…
I still haven't received my order even though it says delivered on Aug 18th. I've sent an email to customer service and haven't received a reply .

Resposta da Vitasave.ca
Fast service
Fast service, great pricing and no surprises... Great product lines and the website is super easy to use.
Still have not received my order and it…
Still have not received my order and it has been 3 weeks! Nobody has gotten back to me either? Extremely disappointed and will never buy from here again… brutal customer service

Resposta da Vitasave.ca
This is the first negative experience…
This is the first negative experience I’ve had with Vitasave. I did not receive one of the items in my order. I took a picture of the order, explained the missing item (approximately $15 value), and sent an email to ask for a resolution (either send the missing item, or a credit).
I received nothing… not even an acknowledgment of my email.
I tried to call. But after waiting on hold for a long time, a recorded voice advised me that they couldn’t take my call at this time, and I was cut off.
I tried again but the hours are only til 3 pm, so still didn’t get through.
Would certainly appreciate a response and resolution to this issue!

Resposta da Vitasave.ca
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