VITL Avaliações 1.551

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Premier League customer service. Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries. Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t... Ver mais

Avaliado com 4 de um total de 5 estrelas

The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work ,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor de Saúde

Informação fornecida por fontes externas variadas

Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Premier League customer service.

Premier League customer service.

Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel valued as a customer.

Bravo Vitl

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and excellent customer…

Great product and excellent customer service.

10 de junho de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Daniel,

Thanks so much for taking the time to leave a review! We're delighted to hear you've had a positive experience with both our vitamins and customer support.

We really appreciate your support! 😊

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

I’ve been with VITL for over 3 years…

I’ve been with VITL for over 3 years now, and that consistency matters deeply to me.

In wellness spaces, trust is built through steadiness, care, and sincere service — not pressure. VITL has always felt thoughtful, calm, and genuinely human in the way they support customers.

My recent interaction with Lika reminded me why I’ve stayed with the company for so long. The communication was kind, reassuring, and handled with professionalism and warmth.

As someone who values intentional wellbeing, emotional balance, and ihsān — excellence carried with care — I truly appreciate the atmosphere VITL creates around both its products and customer service.

I sincerely hope they continue growing and remain part of my life for many more years to come. ✨

26 de maio de 2026
Avaliação não solicitada
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Resposta da VITL

Hi there,

Thank you for taking the time to leave such a thoughtful review. It means a great deal to us when long-standing customers choose to stay with us year after year.

We're incredibly grateful to have been part of your wellbeing journey.

Thank you again for your continued support. We're looking forward to supporting you for many more years to come. 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Customer service is always incredible

Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries.
Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t take them for awhile
Delivery is always quick too

22 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve used Vitl for many years and find…

I’ve used Vitl for many years and find their sweet sleep effective. They were also recently very helpful with an admin issue i had 👍

7 de maio de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hey Viv,

Thank you so much for your continued support over the years 😊 We’re delighted to hear that Sweet Sleep has been working well for you.

We truly appreciate your kind words and support 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Really good customer service and…

Really good customer service and fantastic vitamins, supplements. Thank you!

30 de abril de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Shailesh,

Thank you so much for your lovely review! 😊 We’re so happy to hear you’ve been enjoying both the service and your vitamins. Your support truly means a lot to us 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

I’ve been using Vitl for the past 3…

I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work , no more messing around trying to plan what to take or forgetting doses.

I really like that I can clearly see which days I’ve taken my vitamins and which ones I’ve missed. It completely takes the guesswork out of it and keeps me consistent.

I recently had a query and emailed their team , they replied really quickly and had everything sorted within 3 days. Couldn’t ask for better service.

I’d definitely recommend giving them a try.

21 de abril de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hey Adam,

Thank you so much for your continued support over the past 3 years 😊

It’s great to know the system is helping you stay consistent and take the guesswork out of your routine.

I’m also pleased we could assist you quickly when you reached out, that’s exactly the experience we aim to provide.

Thanks again for your recommendation and for being part of the Vitl journey 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Great company - good quality.

Been using Vitl for sometime now and can honestly say the level of service is exceedingly good. If there’s an issue I can leave a message and they will get back to me within 24 hours or sooner and resolve it. The vitamins are good quality and reasonably priced. A company I trust and will continue using.

17 de abril de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Mrs Giles,

We’re so glad to hear you’ve had a consistently positive experience and that our team has been able to support you when needed. Building that trust is incredibly important to us, so it’s wonderful to hear that reflected in your feedback.

Thanks again for being with us on your journey 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Improvements to my skin, hair, sleep and mood.

Well packaged, well presented, clear instructions and information, speedy delivery, vibrant, personalised, inviting packaging and vitamins. Hair’s stronger, skin’s better, motivation has slightly improved and my sleep has improved too. It’s affordable and great value. Winner, winner chicken dinner!! Thank you as I have no regrets. Fully recommend- you can even purchase a trial, starter pack too!!

16 de abril de 2026
Avaliação não solicitada
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Resposta da VITL

Hi Dominicqa,

Thank you so much for sharing this, it really means a lot to us 😊

We’re so glad you’ve been enjoying your experience and seeing positive changes, that’s exactly what we aim for. It’s great to hear everything from the packaging to the results has been working well for you.

We truly appreciate your support and recommendation, thank you for being part of the journey with us 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Excellent service.

13 de abril de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Mike,

Thank you so much for your kind words 😊

We really appreciate your support and are so pleased you had a great experience with us 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Really helpful customer feedback

Really helpful customer feedback they responded super promptly and sorted out the query I had almost immediately! Very lovely company!

7 de abril de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Tabitha,

Thank you so much for taking the time to share this 😊

We’re really glad we could help get everything sorted quickly for you. It means a lot to hear such kind words, and we truly appreciate your support 💛

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Really recommend

The vitamins are curated to my needs and I especially felt a difference in my energy and performance at work.

I used to spend £30 for each type of vitamin which amounted to a lot over time for 7+ different vitamins. Here I get all I’m a mix for £30 instead.

The customer service from Lika and Fin has been really great and they are responsive and solutions oriented.

4 de abril de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Thank you so much for taking the time to share this, Helena 💛

We’re always here if you need anything at all, and we truly appreciate you taking the time to share your experience with us.

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Arrived quickly

Arrived quickly . Got through letterbox so no collection of you’re not home . Nicely packaged individually with days of the week on. Also a little card to put up that reminds you to take your vitamins .

20 de março de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Kerry,

Thank you so much for sharing this 😊

I’m really glad to hear everything reached you smoothly and that the packaging and little touches have been helpful in your routine. It’s great to know it’s making things that bit easier day to day.

Best regards,
Lika 🌟

Avaliado com 4 de um total de 5 estrelas

The customer service has been …

The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going outside the UK, perhaps they should provide an option for a three month supply. My customer service rep. Lika has gone above and beyond.

11 de março de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Tony,

Thank you so much for your kind words - it really means a lot 💛

I’m so glad I could help, and I truly appreciate your suggestion as well. We’ll definitely take this on board, especially for our international customers.

Thanks again for your support 😊

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Very motivational and informative

Very motivational and informative, makes easy to follow a health path

10 de março de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Thelma,

Thank you so much for your kind feedback 💛 It means a lot to us that you’re enjoying your experience 😊

Best regards,
Lika 🌟

Avaliado com 2 de um total de 5 estrelas

Smell, taste, cost.. struggling to find a positive

I ordered the trial of these prior to going on holiday and forgot all about them.
When I returned home, I noticed the delivery and tried to start using the tablets the next day. It took multiple swallow attempts to get them down, I literally gagged at the rotten egg smell and when finally down, they rifted on me all day; the vile taste and smell constantly repeating. After day 3 of this repeated torture, I binned the leftovers and tried to banish the experience from my brain. Unfortunately for me, I forgot to cancel the subscription in time and have now been charged £39.95. I’m so upset with myself that I’ve basically threw £40 down the drain for something that’s never going to be used.. so if you do sign up and have the same experience, don’t make my mistake and forget to cancel.

** Edited and gave an extra star for the customer service team, as I did end up reaching out/ returning them and receiving a refund.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Beth,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience.

Our supplements are formulated using the purest, most natural ingredients, and we avoid using fillers, artificial sweeteners, or aromatic substances to mask taste or smell. Because of this, some ingredients can naturally have a stronger scent, but we completely understand that this can be unpleasant for some people.

Regarding the recent order that was processed, we’d be more than happy to help with a return and refund. Unfortunately, we haven’t been able to locate your account using the details from this review, so please feel free to reach out to us directly at hello@vitl.com with the email address used for your order and we’ll gladly assist further.

Thanks again for your feedback, and we hope we can help resolve this for you.

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Great products/great team

Great products, really helpful team when you reach out with a question

4 de março de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Karen,

Thank you so much for your kind words! We're really glad to hear you're enjoying the products and that our team has been helpful when you've reached out. If you ever have any questions in the future, we're always here to help.

Best regards,
Lika 🌟

Avaliado com 5 de um total de 5 estrelas

Awesome Excellent

Awesome Excellent

1 de março de 2026
Avaliação não solicitada
logotipo da VITL

Resposta da VITL

Hi Kudirat,

Thank you so much for the great feedback! We're so glad you're enjoying your experience with us. We really appreciate your support! 😊

Best regards,
Lika 🌟

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