Premier League customer service. Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries. Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t... Ver mais
The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going ou... Ver mais
A empresa respondeu
I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work ,... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Informações de contato
Francis House, 11 Francis St, SW1P 1DE, London, Reino Unido
- 0203 488 0747
- info@vitl.com
- vitl.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Premier League customer service.
Premier League customer service.
Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel valued as a customer.
Bravo Vitl
Great product and excellent customer…
Great product and excellent customer service.

Resposta da VITL
I’ve been with VITL for over 3 years…
I’ve been with VITL for over 3 years now, and that consistency matters deeply to me.
In wellness spaces, trust is built through steadiness, care, and sincere service — not pressure. VITL has always felt thoughtful, calm, and genuinely human in the way they support customers.
My recent interaction with Lika reminded me why I’ve stayed with the company for so long. The communication was kind, reassuring, and handled with professionalism and warmth.
As someone who values intentional wellbeing, emotional balance, and ihsān — excellence carried with care — I truly appreciate the atmosphere VITL creates around both its products and customer service.
I sincerely hope they continue growing and remain part of my life for many more years to come. ✨

Resposta da VITL
Customer service is always incredible
Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries.
Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t take them for awhile
Delivery is always quick too
I’ve used Vitl for many years and find…
I’ve used Vitl for many years and find their sweet sleep effective. They were also recently very helpful with an admin issue i had 👍

Resposta da VITL
Really good customer service and…
Really good customer service and fantastic vitamins, supplements. Thank you!

Resposta da VITL
I’ve been using Vitl for the past 3…
I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work , no more messing around trying to plan what to take or forgetting doses.
I really like that I can clearly see which days I’ve taken my vitamins and which ones I’ve missed. It completely takes the guesswork out of it and keeps me consistent.
I recently had a query and emailed their team , they replied really quickly and had everything sorted within 3 days. Couldn’t ask for better service.
I’d definitely recommend giving them a try.

Resposta da VITL
Great company - good quality.
Been using Vitl for sometime now and can honestly say the level of service is exceedingly good. If there’s an issue I can leave a message and they will get back to me within 24 hours or sooner and resolve it. The vitamins are good quality and reasonably priced. A company I trust and will continue using.

Resposta da VITL
Improvements to my skin, hair, sleep and mood.
Well packaged, well presented, clear instructions and information, speedy delivery, vibrant, personalised, inviting packaging and vitamins. Hair’s stronger, skin’s better, motivation has slightly improved and my sleep has improved too. It’s affordable and great value. Winner, winner chicken dinner!! Thank you as I have no regrets. Fully recommend- you can even purchase a trial, starter pack too!!

Resposta da VITL
Really helpful customer feedback
Really helpful customer feedback they responded super promptly and sorted out the query I had almost immediately! Very lovely company!

Resposta da VITL
Really recommend
The vitamins are curated to my needs and I especially felt a difference in my energy and performance at work.
I used to spend £30 for each type of vitamin which amounted to a lot over time for 7+ different vitamins. Here I get all I’m a mix for £30 instead.
The customer service from Lika and Fin has been really great and they are responsive and solutions oriented.

Resposta da VITL
Arrived quickly
Arrived quickly . Got through letterbox so no collection of you’re not home . Nicely packaged individually with days of the week on. Also a little card to put up that reminds you to take your vitamins .

Resposta da VITL
The customer service has been …
The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going outside the UK, perhaps they should provide an option for a three month supply. My customer service rep. Lika has gone above and beyond.

Resposta da VITL
Very motivational and informative
Very motivational and informative, makes easy to follow a health path

Resposta da VITL
Excellent customer service and great…
Excellent customer service and great vitamins.

Resposta da VITL
Smell, taste, cost.. struggling to find a positive
I ordered the trial of these prior to going on holiday and forgot all about them.
When I returned home, I noticed the delivery and tried to start using the tablets the next day. It took multiple swallow attempts to get them down, I literally gagged at the rotten egg smell and when finally down, they rifted on me all day; the vile taste and smell constantly repeating. After day 3 of this repeated torture, I binned the leftovers and tried to banish the experience from my brain. Unfortunately for me, I forgot to cancel the subscription in time and have now been charged £39.95. I’m so upset with myself that I’ve basically threw £40 down the drain for something that’s never going to be used.. so if you do sign up and have the same experience, don’t make my mistake and forget to cancel.
** Edited and gave an extra star for the customer service team, as I did end up reaching out/ returning them and receiving a refund.

Resposta da VITL
Great products/great team
Great products, really helpful team when you reach out with a question

Resposta da VITL
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







