Premier League customer service. Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel... Ver mais
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Veja o que dizem as avaliações
Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries. Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t... Ver mais
The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going ou... Ver mais
A empresa respondeu
I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work ,... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Informações de contato
Francis House, 11 Francis St, SW1P 1DE, London, Reino Unido
- 0203 488 0747
- info@vitl.com
- vitl.com
4,8
Excelente
2 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I absolutely love VITL products!
I absolutely love VITL products!
The ingredients are simple and clean.
I currently have a subscription to the daily biotic supplement and have been taking it for the past few months. My symptoms have eased, and my immune system feels stronger. Gut health is important!
The customer service is also fantastic. I had a question about my subscription, and my query was answered and resolved within the same day.
Overall, they are a great company with great products, and I wish I could give them more than 5 stars.
Thank you VITL for all your hard work :)
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi Sophie,
Thank you so much for such a thoughtful review! It also means a lot to know you had a positive experience.
We truly appreciate your kind words and support. Thank you for being part of the Vitl community! 😊
Best regards,
Lika 🌟
The vitamins are tailored to my needs…
The vitamins are tailored to my needs and are really nicely packaged with a day to day blister pack with the day in to make sure u dint miss any. Really pleased with the whole process and I’m starting to feel benefits already.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da VITL
Hey Stacey,
Thank you so much for sharing your experience! We're really glad to hear you're enjoying the personalised vitamins and the day-to-day blister packs - they're designed exactly to make things simple and help you stay consistent. It's great to know you're already starting to feel the benefits, too. We truly appreciate your support! 😊
Best regards,
Lika 🌟
Excellent hydrating vitamin
An outstanding product. Letter box packaging. Double the health benefits of regular vitamins during to being water soluble. Deliciously tasty. I would highly recommend them to everyone.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi Janet!
Thank you so much for the wonderful feedback! It's great to know you're seeing the benefits and finding them tasty too. We truly appreciate your recommendation and support!
Best regards,
Lika 🌟
Detailed vitamins that are personalised…
Detailed vitamins that are personalised to you.
So far so good and really satisfying packaging. Strips for each day, easy to go on holiday and only take the days you need away etc
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi Caitlin,
Thank you for your lovely feedback! We're so glad to hear you're enjoying the packaging and the convenience of the daily strips.
We really appreciate you sharing your experience! 😊
Best regards,
Lika 🌟
Excellent quality vitamins that really…
Excellent quality vitamins that really have made such a difference. No nasties, love how they are personalised to my needs and that they are delivered every month without having to worry about running out. Customer service is absolutely fantastic, wouldn’t hesitate to recommend! Brilliant company ☺️
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da VITL
Hey AC!
Thank you so much for the lovely review! We’re so pleased to hear that the vitamins have made a real difference for you.
Your kind words about our customer service truly mean a lot to the team. Thanks again for your support and recommendation! 😊
Best regards,
Lika 🌟
Super company highly recommend
Super company, the most brilliant customer service. Very high quality personalised product. Beautiful packaging and great communication. Easy to manage orders to suit your needs. Highly recommend
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi Lisa,
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with both our product and customer service. It means a lot to our team to know that our personalised approach, packaging, and communication made a difference. We truly appreciate your support and recommendation!
Best regards,
Lika 🌟
I’ve been a customer for over a year…
I’ve been a customer for over a year now and can honestly say I really notice the difference when I’m taking these vitamins regularly.
On the odd occasion I forget, usually when I’m on holiday, I can really feel it. I’m more stiff and sore and just don’t feel quite myself. Once I’m back into my routine, I feel much better again.
As a woman in my 50s, that consistency really matters to me, and these vitamins have become part of my everyday wellbeing. Reliable, good quality, and something I genuinely notice the benefits of.
2 de fevereiro de 2026
Avaliação não solicitada
I found this through Vodafone rewards…
I found this through Vodafone rewards on a 70% off trial. Topping up vitamins is important for me and having to buy them separately can be annoying. The quiz was helpful, and gave me a personalised mix. They seem to be doing great but I'm bad at remembering to take them even though this kit makes it as easy as it could possibly be.
The thought that's gone into the design is impeccable! The box design, the individual packets with days of the week on them that can be torn off and taken with you.
Great business idea, great product and well thought out. Just not financially sustainable for me sadly.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi Nessa,
Thank you so much for taking the time to share such thoughtful feedback, we really appreciate it. It’s great to hear what stood out for you, especially around the design and how the system fits into day-to-day life. We’ve also reached out to you directly to follow up and offer support. Thanks again for giving Vitl a try and for sharing your experience with us.
Best regards,
Lika 🌟
Started to take these just a few weeks
Started to take these just a few weeks ago and oh my goodness I feel so much better! Really easy online form and speedy delivery.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi Alice,
We’re so glad to hear you’ve already noticed a positive difference, that’s lovely to read. It’s great to know the setup and delivery were smooth too. Thanks so much for taking the time to share your experience with us 😊
Best regards,
Lika 🌟
Always makes me feel better
Changed my life and it always feels better that I’m not taking supplements that help towards my health, immune system and sleep.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da VITL
Hi there,
We really appreciate you taking the time to leave this review. It’s wonderful to hear that you’ve noticed such a positive difference and that everything feels well-suited to what your body needs. Wishing you continued good health, and thank you again for sharing your experience.
Best regards,
Lika 🌟
Customer support is really lovely and…
Customer support is really lovely and the vitamins work really well! As someone with a chronic illness, these feel tailored to me to help me meet my health goals.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da VITL
Hey Brandi,
Thank you for taking the time to leave a review. We really appreciate it. It’s great to hear that the vitamins are supporting you in a way that feels right for you, and we’re glad our team could be there when you needed help. Wishing you continued progress on your health journey. 💛
Best regards,
Lika 🌟
Great delivery is quick happy with my…
Great delivery is quick happy with my order
22 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Love this 💛 so glad you’re happy with your order and the quick delivery!
Best regards,
Lika 🌟
Vitl is a fantastic company
Vitl is a fantastic company, would recommend to a friend 10/10
22 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
10/10?! We’ll happily take that, Shelby! 😄💛
Thank you so much for the love and for recommending us, it truly means a lot 🙌
Best regards,
Lika 🌟
Amazing customer service.
Amazing customer service.
The vitamins are great and noticeable difference within a few weeks.
Thanks so much
6 de outubro de 2025
Avaliação não solicitada
Resposta da VITL
Hi Kaja,
This made our day, thank you 💛
So happy you felt the difference so quickly and that our team could help. Really appreciate you sharing this 🙌✨
Best regards,
Lika 🌟
I have always had such a poor immune…
I have always had such a poor immune system, getting poorly multiple times a year. I’ve now been taking VITL every day for a year and have hardly been in ill. Life changing !!!!!
22 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Ahh we love hearing this, Katie! 💛
So glad it’s made such a difference for you, that’s huge. Here’s to fewer sick days and more living life fully 🙌✨
Best regards,
Lika 🌟
I had an issue where my delivery didn't…
I had an issue where my delivery didn't arrive. I've been ordering from Vitl for a few years now with no issues so I was quite surprised.
Contacted Vitl and it was resolved very quickly no questions asked. Very grateful to Lika!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Hi there,
Thank you so much for sharing this. I’m really sorry about the delivery issue, especially after you’ve had such a smooth experience with us over the years, but I’m so glad we were able to get it resolved quickly for you.
Your kind words truly mean a lot, and I really appreciate you taking the time to leave this review.
Best regards,
Lika 🌟
Amazing service and range of health…
Amazing service and range of health goods that actuly help!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Hi Katy,
Thank you so much for the kind words! We’re really glad to hear you’re enjoying both the service and the range, and that our products are genuinely helping. We truly appreciate your support 💛
Best regards,
Lika 🌟
Simply great
This is not the first review I have left, and sure it won’t be the last, as I am happy to spread the word as to how great Vitl vitamins are to my general health and well-being.
All I can say is that since I have been taking Vitl vitamins (I think 4-5 years) I experience illness very rarely and put this down to my personalised vitamin prescription.
I review them regularly to make sure the prescription is up to date giving me the best benefit they can.
Simply put, I won’t be without them.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Hi Tracey,
Thank you so much for your continued support and for leaving us another review. It truly means the world to us.
We’re incredibly grateful that Vitl has been part of your routine for so many years and that your personalised vitamins continue to support your health and wellbeing. Your loyalty and kind words really motivate our whole team.
Best wishes,
Lika 💛
Keeps me healthy
I've been sailing past all the colds and viruses around me since taking these! Plus getting spoilt with extra treats, in lovely packaging and quick deliveries, even a water bottle. Great service and it works.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Rosa, thank you for sharing this! It’s amazing to hear you’ve been staying healthy even with everything going around - that’s exactly what we hope for.
We really appreciate you taking the time to leave this review. If you ever need anything, we’re always here for you! 💛
Best regards,
Lika 🌟
Really great company
Really great company - I have been taking my personalised vitamins for well over a year now, and they’ve really helped with my overall heath - particularly with tiredness and immunity. I couldn’t be without them now! The questionnaire also really easy, and customer service (Lika) is always really helpful and quick to respond.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da VITL
Hi Nicole,
Thank you so much for sharing your experience - it’s wonderful to hear how much your vitamins have supported your energy and overall well-being. We’re always here if you ever need anything.
Thanks again for taking the time to leave this lovely review! 💛
Best regards,
Lika 🌟
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