Vivienne Westwood Avaliações 

Ich schreibe eigentlich nie Bewertungen, aber muss das loswerden. Hab eine kaputte Kette zurückgeschickt, einen Gutschein erhalten den man nicht mal online einlösen kann, weil der Button nicht auf der Website existiert. Der Kundenservice meinte dass sie sich dem bewusst sind und das ich nochmal alle Infos die ich bereits schon geschickt hatte nochmal zusenden soll. Das war im Januar und bis heute habe ich keine Antwort erhalten. Kette ist weg, Geld ist weg. Werde nie wieder von dort bestellen.

probabilmente sono in fallimento altrimenti non si spiega
Eseguo il primo ordine 2 settimane fa sul sito , spediscono e ritirano loro stessi la spedizione dicendo delle stupidaggini , che la spedizione era per il Belgio ecc ecc
Fortunatamente tramite Paypal riesco ad avere rimborso. Cerco di riacquistare ma il sito da diversi dispositivi non permette di acquistare “the field line address 1 bla bla bla” . Chiamo l’assistenza più volte e nessuno sa aiutarmi. NON ACQUISTO PIÙ , fine della storia. Mai vista una cosa così scandalosa per un brand di così spessore

Ordered a Vivienne Westwood t-shirt from their online shop took two weeks to arrive and it arrived with hole in the neck . Customer service was awful product cheaply made and over priced avoid at all cost.

Pessima esperienza. Ordine fatto il 14 luglio, mi arriva conferma con numero di spedizione DHL. Passa una settimana, segnalo che non ho ricevuto nulla, ma nessuna risposta. Scrivo a DHL e mi rispondono che il codice è stato effettivamente generato, ma la spedizione non è mai partita. Stamattina ho fatto scrivere da un legale per chiedere il rimborso. Mi è appena arrivata mail che procedono al rimborso🤨. Attendo il riaccredito

Bought a pair of designer frames from Specsavers and had prescription lenses. When collected the case provided by Vivienne Westwood company was a soft shell case, not fit for purpose to protect the glasses.
Upon requesting VW review this product I was informed the soft shell case was on purpose to meet the recycled target the brand aims to achieve. By producing a product not fit for purpose I now need to buy a second case, pretty ironic isn’t it!
Appalling product and customer services.

Ich kannte die wunderbare Frau Westwood persönlich und dieser Onlineshop wird ihr wirklich überhaupt nicht gerecht. Der Kundenservice ist überheblich und inkompetent, sie schulden mir bis heute 150€ , wenn ich danach frage lachen sie mich aus …

Ho acquistato una camicia Vivienne Westwood sul sito viviennewestwood. com / it
Ho telefonato per chiedere informazioni su eventuali dazi e mi hanno risposto che spediscono dall'Italia con corriere dhl, dopo il pagamento è arrivata una mail di conferma con il tracking della spedizione. Arrivato il pacco puntualissimo oggi, con all'interno anche tutto il necessario per fare un'eventuale reso. Di ottima qualità anche la scatola. Leggendo le recensioni negative ho incrociato le dita... mi sbagliavo , tutto impeccabile! Ultima cosa, camicia è bellissima!

I ordered a piece of jewelry - "MINI BAS-RELIEF BRACELET", for such a price I expected it to be at least silver, but it is just brass... But it's ok, the bracelet itself is very detailed and overall looks solid, the recipient was happy with the gift :)

Price - expensive, but worth it.
Delivery - extremely fast! Props to DHL!
Packaging - ok, although (for the price) it could have been better.
Quality - solid, but don't expect it to stand up to harsh conditions, with proper care it will last... hopefully.

Overall experience - 7/10

Poor quality jewellery. Purchased a Vivienne Westwood necklace from Selfridges. After 7 months the stone started to falling out. Neither Selfridges nor Vivienne Westwood will do anything to rectify the problem. Do not buy Vivienne Westwood jewellery

I got a bracelet for a gift and it tarnished and i only had it a few months !!!
It’s basically nothing they can do it’s your fault not their fault! Very disappointing as the stuff not cheap will never purchase this brand again
They are happy to take the money !!

I purchased an item online in Australia and it was too small for me. I called Vivienne Westwood in London and spoke to the Manager Sandra. I explained my predicament to Sandra and she was incredibly helpful. She went out of her way to help, she called me in Australia twice, she emailed me and she rectified the situation in the matter of days. Just over a week later I had my item and it was perfect.
I am so grateful to her for organising everything and going above and beyond to help. Sandra’s level of communication was superior and the manner with which she approached the situation was outstanding.
She is a massive asset to the Vivienne Westwood brand.
I will definitely be buying more!

Produit cher de qualité médiocre. Collier cassé au bout de deux ans d’usage normal. À fuir. Ne gaspillez pas votre argent.
Service client sans intérêt.

Das Konzept ist klar. Man nehme einen bekannten Namen und nehme den 20-fachen Preis! Für billigsten Ramsch, den man in zumindest gleicher Qualität bei Temu und Co. bestellen könnte. Allerdings zu einem realistischem Preis.
Wir haben eine Kette bestellt, Kaufpreis 150€. Nach ca. 6 Monaten löst sie sich schon auf. Eine Reklamation wird beantwortet mit:
"Leider können wir Ihnen nicht weiterhelfen und entschuldigen uns für etwaige Unannehmlichkeiten oder Enttäuschungen, die dies verursachen kann."
Dieses dumme Geschwätz können die sich auch sparen. Billigsten Ramsch als teuren Designermodeschmuck zu verkaufen nennt man auch Betrug.
Nicht bestellen!

Bonjour j'ai payé mes boucles d'oreilles bien chère pour que au final les diamants tombent j'étais vraiment déçu 😔

Per quanto mi riguarda esperienza assolutamente positiva. Ho acquistato un anello on line il lunedì mattina ed il pomeriggio del giorno dopo mi è stato consegnato perfettamente imballato.
Packaging impeccable

Bought two Megan Kilts in two different colours. The black arrived with what looked like a button had been ripped off and missing. Called customer service who asked to see a photo via email. They don't offer exchanges. But, will accept a return. The issue is that I don't have the time to arrange the return, and they don't have my size in stock anymore. I'm not sure if I was sent an already returned item by another customer. But, you'd expect they would have some kind of quality control before sending out items. If it wasn't £600 I wouldn't be that bothered. The other skirt, in good condition, was £700. So, do I keep the skirt and replace the button with spare supplied, try to hide the damage, and simply learn from the experience never to purchase again? Or, what!!!?

Excellent, Thanks very much.12-3-1990.

Cela fait maintenant 1 mois que j'ai effectuée ma commande chez cette enseigne, Voulant acheter un petit cadeau pour copine , je me retrouve sans cadeau et sans copine ayant reçu de nombreux avis positifs, je ne recommanderais pas de commander dans cette enseigne. Si vous insistez à acheter des produits je recommanderais d'acheter plutôt en boutique et non ligne

PS ; J'attend qu'on me rembourse ma commande 6595255553

Jewellery is absolute tat, didn’t even last 3 weeks before tarnishing. Made a complaint and was told it was my fault it had tarnished, worst customer service ever!!!!. Whatever you do, don’t waste your money, all their jewellery is of very poor quality.

Dovevo effettuare un cambio,che per causa di forza maggiore ho dovuto fare attraverso cellulare. Il personale è stato super disponibile nell’aiutarmi e soprattutto velocissimo ed efficiente nelle risposte e nella rispedizione del pacco, sia le commesse in negozio, sia l’addetto Brent Baldeo che si è mostrato cordiale,simpatico e davvero gentile