Volt Electric Bikes Avaliações 1.472

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have owned the bike for nearly three weeks before using a break in the incessant rain to take my first ride. Immediately felt the difference with the power on FULL, especially when setting off on a hi... Ver mais

Avaliado com 2 de um total de 5 estrelas

We purchased a bike in September 2025, and overall the bike itself has been excellent and well suited to our needs. However, we are now experiencing issues with both the battery and charger.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently purchased a Volt Metro (the coolest bike ever in white with retro white wall tyres !). Not only cool but technically superb...a joy to own and ride. The addition of Panniers and rack, helm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Unbelievably great service! Came from Surrey on the train. Arrived with a problem with motor/gears expecting to leave the bike. Michael sorted the parts. Mechanic (Apologies didn't ask his name)... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Volt: The best electric bikes – from the UK’s specialists Choosing an electric bike should never mean settling for second best. Award-winning Volt e-bikes match high-end looks with the most advanced electric technology around – at a price that’s realistic. All with an original British design and the finest components. Quality electric cycles that look as good as they perform. It’s what we’re all about. We don’t like e-bikes that look too “electric”. We’re all about the advanced biking experience, on a bike that looks and feels like an original cycle. And we’re constantly working to improve our range, setting the pace for what’s possible in ebike design. Right from the start, we’ve been happiest when we’re talking to our customers, helping them find the right electric bike for their needs (and their budget). Ready to join the e-volution? Pop in to our London showroom – or one of 100 dealers across the UK – for a chat. Or give us a call on 020 7378 4728.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Smooth and pleasant cycling

My purchase of a VOLT Metro went very smoothly with both VOLT and the Northern Ireland VOLT distributor making the purchase a pleasant and trouble free experience. Furthermore I am very satisfied with the performance of the bike - it feels like it is gliding along when I cycle. A very smooth experience. This is the 3rd e bike that I have purchased from VOLT.

29 de outubro de 2024
Avaliado com 2 de um total de 5 estrelas

Very Disappointed

very disappointed in my Volt Burlington. Its 2.5 years old and only done 1.5k miles. Already had to replace leaking break callipers and now the battery changer has stopped working. No help from volt, just its out of warranty, buy a new one...

30 de outubro de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hello Simon, thanks for your message. It's unfortunate your charger has broken. We're happy to help with a discount on a replacement. We sell them for £79 but please drop us an email and I'll see what we can do for you. Many thanks.

Avaliado com 5 de um total de 5 estrelas

Very impressed with Volt’s customer…

Very impressed with Volt’s customer service .The person delivering the bike took time to go through the set up and important points about the particular model. I had a few queries after a week or so, which were dealt with efficiently and knowledgeably in a phonecall to customer services.

25 de setembro de 2024
Avaliado com 3 de um total de 5 estrelas

Great Bike, sales process 'clunky'

Great Bike (Volt Kensington) which my wife loves. Positives are British design and build, easy 12 months finance (interest free) and good dealer service. Negatives were sales process took too long and I felt at times I was chasing Volt to purchase a £2K bike. When someone travels 20 miles for a test drive, make sure you speak to them ASAP! Classic British business - Sales process needs to be slicker and the Sales Director need to recruit a couple of people who can chase and close sales in the way American do so well.

10 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

His and Hers.

We bought a Pulse for my wife, second hand but with only 2 miles of use. We were so impressed we bought an Infinity for myself. We use them regularly for commuting and workhorse type tasks, even got a trailer to go with them, replacing use of an internal combustion engine on many occasions. Great bikes!

7 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought my Volt Burlington last…

I bought my Volt Burlington last October and 10 months on, and having ridden 500 miles or so, am really pleased; comfortable riding position, just the right level of electric assistance to cope with hills and I get peace of mind with the chain and incorporated rear wheel security bolt. Very pleased

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

outstanding service from Volt…

I have had outstanding service from Volt . Even after owning the bike for 2 years. Atiba in the technical team was knowledgeable helpful, professional and timely. It’s a great company providing a great service and they don’t forget you the minute you’ve bought your product.

18 de julho de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Morning Anne and many thanks for leaving us a review! We are well happy to hear that you visited our new showroom / cafe in London Bridge! Our Tech Team would like to thank you for taking the time to review them, you are very welcome and we wish you the best on your VOLT ebike this summer! Don't hesitate to send us pictures of your cycling adventures to feature on our website here: https://voltbikes.co.uk/volt-on-the-road

Kind regards,

The VOLT Team ⚡

Avaliado com 5 de um total de 5 estrelas

Really great product

Really great product, great customer service, thoughtful ps laying of accessories.

24 de junho de 2024
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Many thanks Deborah for taking the time to leave us a review 🙌🏻 we wish you the very best time on your VOLT Burlinton 🖤 feel free to send us pictures of your cycling adventures to feature on our Wall of Fame: https://voltbikes.co.uk/volt-on-the-road

Kind regards,

Mathilde @ VOLT Bikes ⚡

Avaliado com 5 de um total de 5 estrelas

Cycle to work scheme

I rang the company to discuss suitability and availability. They couldn't have been more helpful and guided me through the scheme and purchase. I arranged a test ride and my bike was delivered to my favourite store, cycle care in Wycombe, who professionally assembled and prepared the bike for me. Seamless process!!

17 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Unbelievably great service

Unbelievably great service!
Came from Surrey on the train. Arrived with a problem with motor/gears expecting to leave the bike.
Michael sorted the parts. Mechanic (Apologies didn't ask his name) dropped what he was doing and fitted in an hour. Including a new rear inner tube and checking the bike over.
Matilda bought me a coffee and we put the world to rights.
If every day we should make someone else's life better, the Volt team did it. :)
Michael Chandler

3 de julho de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hi Michael,
It was an absolute pleasure to have you yesterday! Thanks for coming all the way despite the rain ☔ we're happy to help! Hope you have plenty more good times with your wife on the bikes together! You are always welcome here at the Cafe!
Kind regards,
Matilda

Avaliado com 5 de um total de 5 estrelas

VOLT Kensington - I just love it!

I did quite a bit of research into an ebike before I bought one. I chose the VOLT Kensington because of the security features, the basket and colour.
It has surpassed my expectations. I have rode in to work today (Central London) some 15 miles for the first time ever. With a bad knee and suffering the effects of an RTA (whilst driving a car) this would not have been possible on a regular bike.
People have said to me it doesn't look like an ebike, which I think is a bonus.
It's super simple to use and having barely ridden a bike for over 30 years this is great. If you're thinking about it, book a test ride!

25 de junho de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Dear Susie,

Thank you so much for taking the time to leave us a 5-star review on Trustpilot! We're thrilled to hear that you love your VOLT Kensington and that it has surpassed your expectations.

It’s wonderful to know that it has made your commute to Central London enjoyable and accessible, especially with the challenges you’ve faced. Your kind words about the bike's features and ease of use mean a lot to us.

We appreciate your recommendation for others to book a test ride. If you ever need anything, don’t hesitate to reach out. Enjoy many more fantastic rides on your VOLT Kensington!

Best regards,
The VOLT Bikes Team ⚡

Avaliado com 5 de um total de 5 estrelas

Review by my daughter who uses the bike

Extremely easy purchase bought on the Saturday and delivered by the Friday to my preferred dealer. They made the bike and basket to an excellent standard. I am not a cyclist but this is perfect for the hilly area that I live to get out in the great outdoors, the bike is a Kensington, it’s comfortable, quiet and with plenty of assistance when needed. Overall an excellent purchase that I love!

18 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

The folks at the HQ in London are…

The folks at the HQ in London are simply awesome - all of them. Reported a problem with my bike on a Wednesday afternoon, was advised to bring it in, problem fixed under warranty an hour later. Extraordinary, personal service.

12 de junho de 2024
Avaliação não solicitada

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