Volt Electric Bikes Avaliações 1.472

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have owned the bike for nearly three weeks before using a break in the incessant rain to take my first ride. Immediately felt the difference with the power on FULL, especially when setting off on a hi... Ver mais

Avaliado com 2 de um total de 5 estrelas

We purchased a bike in September 2025, and overall the bike itself has been excellent and well suited to our needs. However, we are now experiencing issues with both the battery and charger.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently purchased a Volt Metro (the coolest bike ever in white with retro white wall tyres !). Not only cool but technically superb...a joy to own and ride. The addition of Panniers and rack, helm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Unbelievably great service! Came from Surrey on the train. Arrived with a problem with motor/gears expecting to leave the bike. Michael sorted the parts. Mechanic (Apologies didn't ask his name)... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Volt: The best electric bikes – from the UK’s specialists Choosing an electric bike should never mean settling for second best. Award-winning Volt e-bikes match high-end looks with the most advanced electric technology around – at a price that’s realistic. All with an original British design and the finest components. Quality electric cycles that look as good as they perform. It’s what we’re all about. We don’t like e-bikes that look too “electric”. We’re all about the advanced biking experience, on a bike that looks and feels like an original cycle. And we’re constantly working to improve our range, setting the pace for what’s possible in ebike design. Right from the start, we’ve been happiest when we’re talking to our customers, helping them find the right electric bike for their needs (and their budget). Ready to join the e-volution? Pop in to our London showroom – or one of 100 dealers across the UK – for a chat. Or give us a call on 020 7378 4728.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Great quality UK manufactured bikes.

Great quality UK manufactured bikes.
Fast delivery.
Helpful informative people on the phone.

15 de maio de 2024
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

A big thank you from the VOLT Team, wishing you the best on your ebike especially now the weather is getting better 🙌🏻

Avaliado com 5 de um total de 5 estrelas

I decided to buy a Volt Metro after…

I decided to buy a Volt Metro after researching and speaking with them. Really helpful staff and once I got my bike they were really helpful in sorting hub magnets to make a more secure folded bike.

3 de junho de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Many thanks for your review, we are happy to hear that you are making the best of your VOLT Metro! Wishing you the best on the bike, feel free to send us pictures to feature on our customer's wall of fame: https://voltbikes.co.uk/volt-on-the-road

Avaliado com 4 de um total de 5 estrelas

The bike is marvellous and the company…

The bike is marvellous and the company were very helpful in arranging a test ride and then delivery. Sadly it arrived with the back light not working and without the complimentary chain I had been promised and one of the cables came undone on my first ride out, so I suspect a tiny bit more time could be spent on the final check before dispatch, but there is a free service after the first 100 miles when I suspect all these snags will be sorted. I am looking forward to riding it more.

20 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Elliot on Tech support and the team at…

Elliot on Tech support and the team at the Milton Keynes factory got my Kensington back moving again very quickly. They even came to house with their mobile repair van and since it wasn’t a simple issue, took bike away for repair and returned it next day.
I couldn’t have asked for a better service.

7 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Volt pulse

Fantastic communication and great friendly service when picking it up. The bike gets a free service at 6 weeks to make sure all is well. I really couldn’t recommend Volt enough.

Oh the bike is amazing.

25 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

Love my Kensington bike

Love my Kensington bike. I love getting out and about cycling but struggled on the hills so this is the perfect answer. When I’m on the flat I can turn the electric off. Easy to charge and spare keys/fobs. This bike is pure quality and looks stylish. I made a few calls to Volt who were extremely helpful and gave good advice. My bike was delivered to 93 Cycles in Ilkley who delivered this to my address with the help of Volt. Purchased on the Cycle to work scheme.

18 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

powerful bike…

i was sorry that i had to order the bike through the internet but was delighted with the bike and the service from Rileys
i had an electric bike before but the volt seems to be more powerful. its a pleasure to ride

27 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Volt were tremendous in arranging my…

Volt were tremendous in arranging my test ride at A1 Braintree, who were also very helpful. Ordering from Volt on line was simple and very clear. Delivery to A1 was within 4 days and was checked by them so I was able to collect the bike only 1 week after my test ride.
Very pleased with the quality and look forward to learning to ride it to its full potential.

20 de março de 2024
Avaliado com 1 de um total de 5 estrelas

VOLT Metro LS

My VOLT Metro LS folding bike, the frame SPLIT IN HALF & could have been extremely dangerous
VOLT offered me a £200 discount on a new one.!
I will never have a folding bike again.
I have pictures.

30 de março de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hi Paul, we're very sorry to hear that you've had an issue with your bicycle. We would typically ask to inspect any damage to ascertain the cause, but I understand that your bike has subsequently been stolen. Unfortunately, due to this, we're unable to investigate this issue further, but we're more than happy to offer you a discount on a replacement bicycle

The VOLT Team

Avaliado com 5 de um total de 5 estrelas

Volt connect review

I have owned my volt connect for 17 months and cycled 4000 miles in all weathers commuting every day.
It has proved reliable, it's been serviced regularly to volts schedule.
It's had two sets of brake pads, one chain and the cassette replaced during this time. I usually get between 50 and 70 miles on a charge depending on power assistance used.
The motor bearings have started to develop play in them resulting an annoying clacking noise. They will need changing soon I think, although I'm not sure whether it would a warranty thing or just fair wear and tear.
One not so good point was the manual for the bike, didn't actually include the instructions for the bike.
Overall I'm very pleased with my bike and would recommend volt bikes.
Thanks for all of little Steve's help at portsmouth cycle exchange with my bike over the last year or so.
One thing it could do with is a chain guard.

19 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Elliot could not have been more helpful in arranging a trial ride or the sale. Absolutely delighted with the bike which has made short work of the hills in Hampstead and Finchley.

22 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

It’s everything you could possibly want

It’s everything you could possibly want from an electric fold up bike. I like the fact you have the choice to remover the battery if you like to charge it, the saddle is quite comfortable from day one rather than having to wait for it to soften over time, the walk mode is very nice as it gives you a little boost when pushing off from a stand still position eg at lights. The customer service I received when I collected my bike was brilliant they told me everything I needed to know & even showed me how to fold bike up & the added security of the rear Abus wheel lock is brilliant too

15 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Looked at numerous folding bikes

Looked at numerous folding bikes , someone reccomended Volt. Arranged a test ride through the website. Bought the bike on the spot. Wife liked it so much bought her one as well.
Communication between myself and Volt has been outstanding not only by email but they have phoned me as well.
Best customer service I have ever experienced. They even sent me a box of goodies they didn't have to do as I was outside the offer.

12 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Lack of response

Have had my Volt Burlington for three and half years having bought this along with a Volt Kensington for my wife. Have always been pleased with the bike and have recommended Volt Bikes to quite a few people.

However I no longer can do this as I have found them to be poor in responding for my request for help after my bike suddenly lost power, with the LCD controller turning off. The user manual is frankly no use and no help available on the Spintech site (they supply the power system to Volt)

Whilst the bike is no longer in warranty I asked for help with a possible diagnosis so that I could, if necessary, have a local bicycle repairer hopefully fix this.

My initial request was almost 2 weeks ago and although given a technical support reference nobody has come back to me, despite two phone calls and several emails.

Really poor customer service which makes you wonder if Volt has the resources or the will to help its
customers. As of now I think both.

Update Friday 15th March: I finally got some movement and battery was returned to volt to assess. However this is still not resolved and I have been unable to contact the tech services team either by email or telephone (left two messages with no reply)

Further Update: Probably because of the above update and a lot of emails and voice messages I finally got to speak to someone in their workshop. I have had to buy a replacement battery which I hope to have by next week. At that time I will update this review.

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hello Mr Heley,

Sorry about your experience, our technical team did try and get in touch with you but they were not successful in reaching you. I understand you are now in contact with the team and hopefully they are assisting you to get your e-bike working properly again. Once everything is sorted maybe you can consider changing your review.

Kind regards,

Lyle

Avaliado com 5 de um total de 5 estrelas

Fantastic service @ Volt

Fantastic service @ Volt, great customer care after a wee prang, fixed straight away! Thanks guys...I've been peddling my Burlington for 2 months now and absolutely love it.

19 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Original Volt Metro LS

My wife has the original Volt LS which sits in the shed gathering dust. I was still exhausted from a 56 mile ride the day before so I borrowed it to ride back from the garage after dropping my car off for more repairs.
What a fantastic bike. With the exception of the cable disc brakes being a bit weak, not really got a bad to say about it.
It even fits in the passenger side of a Porsche Cayman with no issues!

Rating dropped from 5 stars due to the cable disc brakes...I see that the latest version has hydraulic which I would expect to be an improvement.

11 de dezembro de 2023
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hello and thank you for your review! We appreciate the honest feedback. As with all cable brakes, their performance may drop off over time as the cables can stretch. You are correct, we have switched to Hydraulic brakes on all of our current models of bikes and upgrading to these brakes is an option if that is something you are interested in the future!

All the best!
Team VOLT :)

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