Volt Electric Bikes Avaliações 1.472

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have owned the bike for nearly three weeks before using a break in the incessant rain to take my first ride. Immediately felt the difference with the power on FULL, especially when setting off on a hi... Ver mais

Avaliado com 2 de um total de 5 estrelas

We purchased a bike in September 2025, and overall the bike itself has been excellent and well suited to our needs. However, we are now experiencing issues with both the battery and charger.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently purchased a Volt Metro (the coolest bike ever in white with retro white wall tyres !). Not only cool but technically superb...a joy to own and ride. The addition of Panniers and rack, helm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Unbelievably great service! Came from Surrey on the train. Arrived with a problem with motor/gears expecting to leave the bike. Michael sorted the parts. Mechanic (Apologies didn't ask his name)... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Volt: The best electric bikes – from the UK’s specialists Choosing an electric bike should never mean settling for second best. Award-winning Volt e-bikes match high-end looks with the most advanced electric technology around – at a price that’s realistic. All with an original British design and the finest components. Quality electric cycles that look as good as they perform. It’s what we’re all about. We don’t like e-bikes that look too “electric”. We’re all about the advanced biking experience, on a bike that looks and feels like an original cycle. And we’re constantly working to improve our range, setting the pace for what’s possible in ebike design. Right from the start, we’ve been happiest when we’re talking to our customers, helping them find the right electric bike for their needs (and their budget). Ready to join the e-volution? Pop in to our London showroom – or one of 100 dealers across the UK – for a chat. Or give us a call on 020 7378 4728.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 4 de um total de 5 estrelas

Highly recommended, even with a few niggles

Firstly I really love my Volt Burlington. It looks good (nicknamed Black Beauty by one of my parishioners!) and it means I can now leave the car at home for my work visits.
Local aftersales care by Sinclair cycles is excellent. However I'm still waiting a replacement thumb throttle and mobile phone charger kit and there may be an issue with charging the battery but I'll give it another go to see what happens.
Otherwise full stars from this happy customer!

2 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service!

All I can say is that Volt, specifically Julian at Volt have been superb! What fantastic customer service, great communication and thoroughly helpful.
Julian is a credit to the company.

20 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Volt pulse

So pleased with my new bike. The process was straight forward from ordering to receiving.

26 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

the company have been really helpful…

the company have been really helpful and communication is really easy- they always answer the phone and call back when they say they will. I bought using cycle2work scheme, so it wasn't straightforward, but hey are really knowledgeable. The bike is amazing -proper quality workmanship, great information, easy to understand the manual, and I feel like I can pick up the phone and ask anything if I need to

27 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

The best electric bikes

I used to sell Volt bikes when I had my shop. The company were wonderful to deal with, nothing was too much trouble for them. They were the only electric bikes we would sell as they were so reliable and the backup service was excellent. Having recently retired I found I needed an electric bike so naturally I went for a Volt. The Infinity in particular. I was not disappointed, it’s a superb bike and still the same great build quality. I cannot recommend this company highly enough.

12 de julho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Replacement battery

I bought a replacement battery for an old bike. They give a £75 discount if your old battery is over 4 years old. Initially they lost my order but after that the staff were very efficient

11 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Pulse is a well made

The Pulse is a well made, great to ride bike.
Look no further if you’re looking for a good quality English made bike.
The company is great to deal with too.
Highly recommended

15 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Superb

We purchase the Kensington and pulse bikes, had the opportunity to test ride them and the added bonus of very helpful and experienced staff at volt and also mycycle in Southport. The bikes are superb and just what we need

5 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Volt Bike: It's a Dream Machine.

After a lot of research I decided to give the Volt Bikes a test ride. The price point appealed to me as did their workshop location, they also participate in the ride to work bike scheme my employer has.

I found the experience of the test ride really enjoyable. The bike has gears which I can actively control. Other ebikes I’ve tried, the gears change automatically which I’ve found a bit frustrating. I also really like that I can choose which power setting to put it on. So when the roads are clear I have it in Normal which gives me a good amount of boost. Or cycling through a busy area I put it in Low. It’s also good that the bike can be serviced at either Volt’s workshop or a local bike store if I choose. The team at the Volt workshop in London Bridge were really helpful and contactable. They respond to emails and phone calls quickly.

I paid extra for the GPS tracker which I find really reassuring especially when I lock it up for work. I can see exactly where it is and that an alarm will sound if someone tries to move it.

It’s made my commute to work really enjoyable. My partner is also likely to get one so I’m pleased we get the referral code on purchasing from Volt.

8 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Couldn't recommend it MORE!

For me, a lot of research and thought goes into making investment purchases like this one. After a lot of deliberation on different ebikes, I decided to go and test a Volt Kensington. (Shoutout here to Doctor Wheelgood, a really excellent bike shop with incredibly knowledgeable and lovely staff!)
I needed an electric bike to take some pressure off my knees when I'm cycling, especially as I now have a little one in tow in a Burley trailer! I previously had a Pashley Princess and I wanted to have as similar a riding experience to that as possible, but one that went a little easier on me (if you have rheumatoid arthritis in your knees, this could be a game-changer for you too!)
My Volt bike has made such a difference to my day-to-day, and stopped my arthritis from flaring up.
The quality of the bike is fantastic. I love that it's British-made. I love the consideration of every element of the design. It doesn't really look like an electric bike - it looks like a classic. It's a beautiful piece of design! The gear system is super easy and intuitive to use (switching from a simple 3-gear sturmey archer system I was concerned it would feel complicated alongside using the motor - I needn't have worried!)
The walk-assist feature is also super useful, again especially with the baby bike trailer in tow! If you need to walk the bike up a hill, a curb or even if you have come to a stop while riding the bike and need a little boost to get started again, you can use it.
The battery is easy to remove and charge.
I also love all the security features included as standard, like the inbuilt Abus lock and the key fob to use the bike. This gives me peace of mind when I'm locking it up on a bike rack.
The seat is very comfortable, the upright riding position is so relaxed and easy, and in general it's just a fantastic bike.
The only thing I'd recommend changing is switching to a louder bike bell as the small one that comes with the bike (I've found) doesn't really get heard by other cycle path users. This is very minor and easy to switch out.
So overall I couldn't recommend this bike more. If you're deliberating which e-bike to go for, I'd say this is the one! :)
Thank you Volt !

19 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Easy website delivery very…

Easy website delivery very professional. We live very remotely and happy with bike and service and very good products.
Recommend to ride the bike before buying.
I was convinced, as I have always cycled that I did not need to, but for some reason my heal sometimes touches the bike stand. I slightly have to adjust my one foot. The bike is a lot heavier than a normal bike so although I feel electrically supported it is taken a little time to adjust. I live in a hilly windy area and the bike holds it's ground. It is different, feels still like a good work out and I am happy to cycle again. Thank you.

4 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Loving my Pulse LS

Loving it! My Pulse LS has rendered my alarm clock obsolete - I'm naturally waking up early just to go for a spin around town while the streets are quiet.
I'm seeing details in my locality that you just don't see when driving.
Camel Trail Cycle Hire were helpful, friendly and interested in how I wanted to use my bike when I collected it.

11 de junho de 2023
Avaliado com 1 de um total de 5 estrelas

Bike having to be scrapped in less than 4 years

Bought 2 Axis bikes. One needed a replacement Shimano motor within 7 months. This motor has now broken in less than 3 years and Shimano won’t help fund this. Will cost £950 to replace. For a bike that cost £3,000 very disappointed that will have to scrap after less than 4 years.

23 de junho de 2023
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hello Ian,

Thanks for your message, I'll get one of the team to get in touch with you to try and find a solution. We have you details on our systems.

Kind regards,

The VOLT Team

Avaliado com 5 de um total de 5 estrelas

Pleased

Been on holiday for a week. 1st day back on second ever ride on my volt connect did just under 30 miles still got 2 bars on battery. Not bad for a 72 year old overweight man. Thank you volt

20 de junho de 2023
Avaliado com 2 de um total de 5 estrelas

I bought my Burlington 10 months ago.

I bought my Burlington after reading reviews, maybe these are not true as I have had this since October 2022. I travel in my motorhome North South East and West.
The first issue was the Stand replaced Ok
The second Issue was A free service not available except where you bought it. Nowhere near where I live. The Agent did not do Electrics or Brakes Useless.
The third and still have slipping Chain told by another Agent needed a new chain what 300 Miles and a Sprocket your are joking. contacted volt.
The fourth was the ABUS lock on route sent to the agent in Devon only to be contacted to be told you have the wrong one. bring it back Not a chance.
It rides fine and climbs the 1.4 hills where I am ok.
When it needs another service it will either be Norwich or somewhere that can do a proper service.
The volt people are ok but maybe it is me just wanting a bike for for riding up hills and roads.
I should have kept my Freego they were far better and less problems, even through the company has shut down.
I have a right after 10 months 800 miles

21 de junho de 2023
Avaliação não solicitada
logotipo da Volt Electric Bikes

Resposta da Volt Electric Bikes

Hi Mr Davies,

Thank you for sharing your feedback regarding your Burlington bike.

In relation to the free service, we would like to clarify that it is typically available exclusively at the VOLT Dealer where the bike was purchased (this is down to the shops discretion and not mandatory). This service, known as a bedding-in service, aims to ensure the proper functionality of the bike shortly after its purchase.

We understand your frustration regarding the slipping chain issue. Ideally, such issues would have been identified and resolved during the bedding-in service.

Regarding the ABUS lock, the shop's intention when calling for you to return was to ensure that the lock fitted to your bike aligned with your specific order, avoiding any inadvertent mix-ups with other customers' items.

I hope you would agree that despite the issues that you've described, the service and support in rectifying the issues you've outlined have been dealt with by the team at VOLT and that you would consider adjusting your rating here on Trustpilot.

We sincerely appreciate your patience in addressing these matters. Our team is committed to ensuring your satisfaction, and we hope that you can now fully enjoy your Burlington bike, embarking on many great rides ahead!

The VOLT Team

Avaliado com 5 de um total de 5 estrelas

Very happy with my Metro LS

After 2 weeks riding the Metro LS, I can say that I'm very happy with it. I bought the bike due to the restrictions of taking a big bike on the train. My previous one was also an electric bike and I was pretty happy with it, so I was looking for something similar but smaller and foldable. I wish I had bought it before, feels great and I love everything of it. The suspension is such a plus, it feels so smooth in bumpy roads. I'm doing 50 miles/week and the battery lasts around 5-6 days in normal mode. Highly recommended.

24 de maio de 2023

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