Wahl (UK) Ltd Avaliações 383

Amazing customer service. I had a faulty blade and it was replaced with no quibble and very quickly. So pleased I purchased from them direct now as less hassle.

Great customer service,sorted my problem immediately,nor often can you get this level of customer service.

Ease of ordering with helpful friendly staff

I purchased this clipper for my personal use.
It's an outstanding clipper; it does the job perfectly and easily and goes beyond expectations. I highly recommend purchasing such a clipper.

Furthermore, customer service was handling my case professionally as I requested a replacement because the first item had scratches. Therefore, a few days later, I got a confirmation email for a replacement from Rebecca. Thanks Rebecca and good job.

Excellent customer service - Rebecca was brilliant! She kindly resolved my query and issue swiftly and efficiently. Thank you.

I had a query relating to a spare part for my trimmer. I emailed via their website and got a detailed response the next day. Very efficient and the products are excellent value for money. Definitely use them again. Thanks.

Great customer support. Quick and accurate response. Thank you Rebecca.

Terrible customer service. You would think for such a big company they’d be more willing to be as helpful as possible but they’re just too greedy.

I contacted them about needing a tiny missing part for my clippers. I was willing to pay for it, even though they don’t sell it on their website. They told me that because they don’t sell it, I have to send my clippers for a full repair service and pay £72.00. I explained that my clippers are perfectly fine, I’ve just lost a tiny part that I need a replacement for. They refused to offer another solution. Worst customer service I’ve ever dealt with. Won’t be buying from wahl ever again.

I had a problem with a product and it was quickly replaced.

Thanks for your prompt and helpful response. Much appreciated.

Best experience of online shopping.
Perfect customer service and great delivery, products that I ordered were amazing as always, I am satisfied with everything and I recommend them 100%.
Thank you Wahl for your fantastic service.

Right from my first enquiry as to what it was I actually needed you felt as if Wahl wanted to ensure you got what you actually not what they thought you needed. I would have no hesitation in suggesting you contact them directly to ensure you get what you want

Always an excellent and speedy service.
Second to none.
Thanks Wahl

I had an issue with a product that had stopped charging. It was just over a year old but had been a purchase for a Christmas present, so had only been used for just under a year. Customer service responded to my email within a day, requesting more details of the product and my address. I responded and they dispatched a replacement all within 24 hours of my initial email. First class after sales service from a leading brand.

Had a request for parts for a beard trimmer.
Hannah replied and sorted the problem very quickly.

Recently bought the Wahl Vanish foil shaver and it really is the best I've used. A small issue was swiftly addressed by customer service, friendly and understanding and replied quickly. Great products from a great company.

I ordered a replacement jug for my blender, but to my surprise, the one I received was for a different model. I've been trying to contact customer service for help, but I've been on hold for almost an hour and my two live web messages have gone unanswered. It's been frustrating because I placed my order on December 3rd, and today is December 13th - a whole 10 days later - and I still can't use my blender. At this point, i do not even mind a refund but i cannot get to talk to anyone.

My clipper oil cap was split and Wahl sent out a replacement very quickly. Excellent service from start to finish!

Excellent customer service. Promptly replied with relevant information to my enquiry regarding new blades for my clipper.

I was impressed with the excellent service I received. The hair clippers we had were 16mth old and stopped working efficiently, they had a 2 year guarantee. Completed the online form, provided proof of purchase. Wahl sent a complete replacement within 2 weeks. This I did not expect, really impressed with the outcome.