I paid via EFT - the consultant receievd my proof of payment. Consultant forgot to allocate it/finance department didn't allocate it. My order was then cancelled. I had to provide the proof of payment... Ver mais
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Veja o que dizem as avaliações
Cheapest stationery store by far. I ordered online for convenient pickup (which was free) and my order arrived very quickly. The pickup experience was efficient and pleasant too. I’m very pleased with... Ver mais
A empresa respondeu
The order took only a few days to be delivered. The online purchase was easy and the item descriptions are clear. Confirmation emails were sent to confirm receipt of my order and was kept up to date w... Ver mais
A empresa respondeu
Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Waltons
Escrito pela empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informações de contato
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, África do Sul
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Waltons
Hi June,
Thank you for your lovely review. We're so pleased to hear you're happy with our prices and delivery service. Your support means a lot to us, and we look forward to continuing to serve you well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordered online for store pick up
Ordered online for store pick up. It was the most pleasant experience. I'm and out of the store before going to my meeting, perfect service.
10 de julho de 2026
Resposta da Waltons
Hi Vuyolwethu,
Thank you so much for your lovely review. We're delighted to hear that your online order and in store collection was such a smooth and pleasant experience, and that we could help you get to your meeting on time. We really appreciate you taking the time to share this with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The whole process since I ordered until…
The whole process since I ordered until I received the package was quick and easy. Got exactly what I ordered. Thank you.
5 de maio de 2026
Resposta da Waltons
Hi Ane,
Thank you for your kind words. We're so pleased that the whole process, from ordering to delivery, was quick and easy, and that you received exactly what you ordered. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was very fast and the produckt…
Delivery was very fast and the produckt was in exelent condition
9 de julho de 2026
Resposta da Waltons
Hi Johan,
Thank you for your feedback. We're thrilled to hear that your delivery was fast and that the product arrived in excellent condition. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
service delivery
6 de julho de 2026
Resposta da Waltons
Hi Irene,
Thank you for taking the time to leave us a review. We're delighted that you were happy with our service delivery, and we appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was smooth and communication…
Delivery was smooth and communication was excellent
7 de julho de 2026
Resposta da Waltons
Hi Nozibusiso,
Thank you for your wonderful review. We're so glad that your delivery was smooth and that our communication met your expectations. We really appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Raeesa,
Thank you for your feedback. We're delighted to hear that you found the process quick, easy and efficient. We appreciate you sharing your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super quality printing paper for a good…
Super quality printing paper for a good price,speedy delivery too!
7 de julho de 2026
Resposta da Waltons
Hi Jo-Anne,
Thank you for your lovely review. We're so pleased you're happy with the quality and price of the printing paper, and that delivery was speedy too. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order and delivered ahead of…
Easy to order and delivered ahead of proposed date
2 de julho de 2026
Resposta da Waltons
Hi Marilynn,
Thank you for your feedback. We're so pleased that ordering was easy and that your delivery arrived ahead of schedule. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My order was delivered the same day.
6 de julho de 2026
Resposta da Waltons
Hi Constance,
Thank you for your review. We're delighted that your order was delivered the same day, and we appreciate you taking the time to share your experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordering and payment was simple and…
Ordering and payment was simple and delivery was quick.
3 de julho de 2026
Resposta da Waltons
Hi Sheri,
Thank you so much for taking the time to leave us this lovely review. We're delighted to hear that your ordering and payment experience was simple and that delivery was quick. We'll be sure to share your kind words with the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Mathapelo at Waltons Morningside was…
Mathapelo at Waltons Morningside was the reason for my five stars. She is a gem and was extremely helpful. She is an asset to your business.
29 de junho de 2026
Resposta da Waltons
Hi Paddy,
Thank you for your wonderful feedback. We're thrilled to hear that Mathapelo at Waltons Morningside made such a positive impression on you. She truly is a gem, and we'll be sure to pass on your kind comments to her and the team. Thank you for the five stars.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ntokozo Mabaso The young man is a great…
Ntokozo Mabaso The young man is a great asset to the waltons east rand mall shop. He is very good with clients and very pleasant
6 de julho de 2026
Avaliação não solicitada
Resposta da Waltons
Hi Konrad,
Thank you for sharing this feedback. We're so pleased to hear that Ntokozo Mabaso at our Waltons East Rand Mall shop looked after you so well and made your experience a pleasant one. We'll be sure to let him and the team know how much his efforts are appreciated.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Marlene,
Thank you so much for your lovely review! We are delighted to hear that you found our service quick and efficient, and that you are pleased with your experience. Your feedback means a lot to us and motivates our team to keep up the good work.
We look forward to assisting you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Imprest with the delivery service and…
Imprest with the delivery service and cost thsnks
2 de julho de 2026
Resposta da Waltons
Hi Ada,
Thank you for your kind words! We are thrilled that you were impressed with our delivery service and cost. It is wonderful to know we could meet your expectations, and we truly appreciate you taking the time to share your experience.
We hope to serve you again in the near future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The products were exactly as expected.
The order process was simple, the products were exactly as expected.
16 de março de 2026
Resposta da Waltons
Hi Greg,
Thank you for your feedback! We are so pleased to hear that the order process was simple and that the products were exactly as expected. Providing a smooth, reliable experience is exactly what we aim for, and it's great to know we delivered on that.
We look forward to welcoming you back soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very fast delivery
30 de junho de 2026
Resposta da Waltons
Hi Elaine,
Thank you for taking the time to leave a review! We are delighted to hear that you experienced very fast delivery. We always strive to get your orders to you as quickly as possible, and it's great to know we hit the mark.
We hope to serve you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
No stock available
Needed stock of an item that had no stock online. Was given a substitute code which was something entirely different. Placed an order at one store for collection, stock was purchased by another customer. Had to use my fuel and time to collect stock at another branch.
29 de junho de 2026
Resposta da Waltons
Hi Michelle,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the inconvenience you faced - being given an incorrect substitute code and then having the stock at your chosen collection branch purchased by another customer before you could collect it is completely unacceptable, and we understand how frustrating and costly that must have been for you.
We want to make this right. A support ticket has been opened on our end, and you are welcome to reply directly to that ticket so we can look into this matter further and find a suitable resolution for you.
We appreciate your feedback as it helps us improve our service, and we hope to have the opportunity to restore your confidence in Waltons.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery service was great and the…
Delivery service was great and the order was fast.
29 de junho de 2026
Resposta da Waltons
Hi Ponagatso,
Thank you so much for your wonderful review! We are thrilled to hear that your delivery experience was great and that your order arrived quickly. We always strive to ensure our customers receive their orders in a timely manner, and it is fantastic to know we hit the mark for you.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Parcel arrived earlier than expected
Parcel arrived earlier than expected, in good condition.
25 de junho de 2026
Resposta da Waltons
Hi Madeleine,
Thank you so much for your lovely review! We are thrilled to hear that your parcel arrived ahead of schedule and in great condition.
We always strive to deliver a reliable and efficient service, and it is wonderful to know we hit the mark for you. We look forward to serving you again soon!
Kind regards,
Elzabe Curlewis (Waltons Customer Success Partner)
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