I paid via EFT - the consultant receievd my proof of payment. Consultant forgot to allocate it/finance department didn't allocate it. My order was then cancelled. I had to provide the proof of payment... Ver mais
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Veja o que dizem as avaliações
Cheapest stationery store by far. I ordered online for convenient pickup (which was free) and my order arrived very quickly. The pickup experience was efficient and pleasant too. I’m very pleased with... Ver mais
A empresa respondeu
The order took only a few days to be delivered. The online purchase was easy and the item descriptions are clear. Confirmation emails were sent to confirm receipt of my order and was kept up to date w... Ver mais
A empresa respondeu
Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Waltons
Escrito pela empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informações de contato
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, África do Sul
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery came early before expected…
Delivery came early before expected date, goods were accurate.
20 de julho de 2026
Resposta da Waltons
Hi Nombuso,
Thank you for your lovely review! We are delighted to hear that your delivery arrived early and that your goods were accurate. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
It was really easy to order
It was really easy to order. I received the order before the estimated time. It was a pity that the package box was a bit damaged (mishaped), but the product inside seems to be intact.
20 de julho de 2026
Resposta da Waltons
Hi Jozeen,
Thank you for taking the time to share your feedback! We are pleased to hear that you found ordering really easy and that your order arrived before the estimated time. We are, however, sorry to hear that the package box arrived a little damaged, and we are glad the product inside was intact. We have opened a ticket regarding this so that we can look into it further, and you are welcome to reply to it directly should you wish to add any details. Thank you again, and we look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service!!!
17 de julho de 2026
Resposta da Waltons
Hi Melany,
Thank you so much for your kind words! We're delighted to hear you had a great experience with us. It's always our goal to deliver excellent service, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Gail,
Thank you for taking the time to share your feedback! We're thrilled to hear that both our service and delivery were prompt. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Best Experience
The experience was outstanding. From time I placed my order. Communication was great. Delivery was done with out waiting too long. Walton treated me like their only customer.
Thank you.
16 de julho de 2026
Resposta da Waltons
Hi Penny,
Thank you for such a wonderful review! We're so pleased that your order, communication and delivery all lived up to your expectations. Making every customer feel valued is exactly what we strive for, and it means a great deal to hear we achieved that with you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Trustworthy and cost effective
Love Waltons but the delivery company doesnt and did not handle my package clearly labelled fragile, carefully. Waltons handled it amazingly. Will shop again.
16 de julho de 2026
Resposta da Waltons
Hi Tarryn,
Thank you for your lovely feedback and for choosing Waltons! We're delighted that you had a great experience with us. We're sorry to hear the delivery company did not handle your fragile package with the care it deserved, and we'll certainly take this on board. We look forward to welcoming you back soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick order and service
16 de julho de 2026
Resposta da Waltons
Hi Nobelian,
Thank you for your kind feedback! We're delighted to hear that your order and service were quick and efficient. We appreciate your support and look forward to helping you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Selling good products with the best…
Selling good products with the best price and fast delivery.
15 de julho de 2026
Resposta da Waltons
Hi Khoikhoi,
Thank you so much for your great review! We're thrilled to hear you're happy with our products, pricing and fast delivery. It's fantastic to have your support, and we look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Thankful for fast delivery and easy to…
Thankful for fast delivery and easy to use online service
17 de julho de 2026
Resposta da Waltons
Hi Hester,
Thank you so much for your kind words. We are delighted to hear that you enjoyed fast delivery and found our online service easy to use. We really appreciate you taking the time to share your experience, and we look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was great
17 de julho de 2026
Resposta da Waltons
Hi there,
Thank you for your lovely feedback. We are thrilled to hear that you had a great experience with our service. Your support means a great deal to us, and we hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Was surprisingly easy.
Was surprisingly easy.
And delivery to my door the next afternoon.
The day before I had driven to 3 PNA's and one Waltons store and wasted about 2 hours and petrol and could not get what i wanted.
14 de julho de 2026
Resposta da Waltons
Hi James,
Thank you for sharing your experience. We are so pleased that ordering was surprisingly easy and that your delivery arrived at your door the very next afternoon. We are sorry to hear about the trouble you had beforehand, and we are glad we could get you sorted quickly. We look forward to helping you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Dennarii,
Thank you for your kind feedback. We are delighted to hear that our staff were so helpful and friendly. We will be sure to pass your compliments on to the team, and we look forward to welcoming you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Lizelle,
Thank you so much for your kind words! We're delighted to hear you found our prices good and enjoyed a fast and friendly delivery. It's always lovely to know our team made your experience a pleasant one, and we hope to welcome you back again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The ordering process was easy with…
The ordering process was easy with affordable pricing.
The delivery however was not as per my request. The delivery guy refused to deliver the order directly at the office as requested.
17 de julho de 2026
Resposta da Waltons
Hi Marcia,
Thank you for taking the time to share your feedback. We're pleased to hear the ordering process was easy and that you found our pricing affordable. However, we're sorry to learn that the delivery did not go as requested and that the driver was unable to deliver directly to your office. This is not the standard of service we aim for. We have opened a ticket regarding this matter, which you are welcome to reply to so we can look into it further and put things right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Happy Customer
I placed an order for collection from the store and it was super easy to navigate the website, and I love that I was able to collect my order the same day I ordered it. The staff at Waltons Beacon Bay, East London, were also very friendly and helpful.
15 de julho de 2026
Resposta da Waltons
Hi Lee,
Thank you for such a wonderful review! We're so glad you found the website easy to navigate and that same-day collection worked well for you. We'll be sure to pass on your kind words to the team at Waltons Beacon Bay, East London, as they'll be thrilled to hear they were friendly and helpful. We look forward to seeing you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online purchase - good deals but incorrect products
I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg instead of Croxley hard covers I received Walton Primelime hard covers and instead of Butterfly book covers I received another brand of book covers.
15 de julho de 2026
Resposta da Waltons
Hi Bronwin,
Thank you for your feedback. We're delighted that you enjoyed our low prices and the AI specials on selected products. We're sorry, though, that some of the items you received did not match the pictures shown on the website, such as receiving Walton Primeline hard covers instead of Croxley, and a different brand of book covers. We completely understand your disappointment. We have opened a ticket regarding this, which you are welcome to reply to so we can arrange to correct the order for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service that is extremely quick!
Great service that is extremely quick!
I thank you so much!
14 de julho de 2026
Resposta da Waltons
Hi Mekgwa,
Thank you so much for your lovely review! We're thrilled to hear you received great, quick service. It means a great deal to us, and we look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Myrin at Ballito Waltons
Myrin at Ballito Waltons, thank you. You made life with 4 children so much easier for me. I literally dropped my lists and arrived back later to pick up stationery boxes, marked with my kids names and all packed neatly. So convenient. Amazing service. And thank you so much, you helped me with a smile and nothing I asked as extra seemed in any way a mission for you. Thank you for your patience.
Will be back.
17 de julho de 2026
Avaliação não solicitada
Resposta da Waltons
Hi Chardonnay,
Thank you for such a heartwarming review! We're so pleased that Myrin at Waltons Ballito made life with four children that little bit easier for you. Having your lists sorted, your stationery boxes neatly packed and everything marked with your children's names is exactly the kind of convenient, caring service we love to hear about. We'll be sure to pass on your thanks to Myrin, who will be delighted to know their patience and smile made such a difference. We can't wait to welcome you back.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was good and I got exactly…
The service was good and I got exactly what I wanted.
9 de julho de 2026
Resposta da Waltons
Hi Nthabiseng,
Thank you for your kind review! We're so glad the service was good and that you received exactly what you wanted. We hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very helpful
Very helpful, quality products,great service. Delivery came on time. Hassle free when making orders
9 de julho de 2026
Resposta da Waltons
Hi Mbali,
Thank you so much for your wonderful review. We're delighted to hear that you found our products to be of great quality and that our service made your experience hassle-free. It's also great to know your delivery arrived on time. We really appreciate you taking the time to share this feedback with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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